Portside Whitsunday Luxury Holiday Apartments

Hotels
8.9 (198 reviews)
406 Shute Harbour Rd , Airlie Beach , au

Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
BBQ facilities
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Clean facilities
Spacious rooms
Cons:
Mould smell
Dusty screens
Need for refurbishment

Categories

Cleanliness
8.35
Some reviews mentioned cleanliness positively, but there were also mentions of dusty screens and a mould smell, affecting the overall sentiment.
Service
9.85
Many positive remarks about the staff being helpful, accommodating, and attentive, enhancing the overall service experience.
Location
9.35
Numerous reviews highlighted the fantastic location, being close to main attractions and offering great views.
Room Quality
8.35
Room size was often praised, but concerns were raised about the need for refurbishment and issues with amenities like air conditioning.
Amenities
8.85
The pool and overall facilities were positively received, although some units were noted to be lacking in modern amenities.
Value for Money
8.35
Some reviews indicated that while the location was great, the price paid felt slightly high considering the state of some rooms.
Food and Beverage
8.85
No significant comments were made regarding food and beverage, assigning a standard rating for this category.
Overall Experience
9.25
General sentiment across reviews indicated a very positive overall experience, with guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:45

Property Description

Luxurious Beachside Resort

Heated Outdoor Pool and Tropical Gardens: Enjoy a relaxing swim in the heated outdoor pool surrounded by beautifully landscaped tropical gardens just steps away from Airlie Beach.

Spacious Apartments with Stunning Views: Indulge in the comfort of spacious apartments featuring private balconies with breathtaking views of the Whitsunday Islands. Some apartments even come with a luxurious hot tub for ultimate relaxation.

Convenient Amenities and Activities: From fully equipped kitchens to private terraces with hot tubs and BBQs, the Portside Apartments offer everything you need for a perfect getaway. Explore the Whitsunday Islands and the Great Barrier Reef with ease, and unwind while taking in the panoramic sea views from your balcony.

Book your stay at Portside Whitsunday Holiday Apartments now for an unforgettable beachside escape.

Important information:

Guests arriving outside reception opening hours are kindly requested to inform the hotel in advance. Contact details can be found on the booking confirmation.

Please be aware that the property has a strict NO PARTY Policy.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CNS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.9
Based on 198 reviews
Cleanliness: 8.35
Service: 9.85
Location: 9.35
Room Quality: 8.35
Amenities: 8.85
Value for Money: 8.35
Food and Beverage: 8.85
Overall Experience: 9.25
D
Dave solo_traveller us
10
Great place to stay, comfy and convenient and very well run
Pros:

Colleen and John who manage the property are both very sweet, efficient and accommodating. The property is in an excellent location, can walk to the city centre, beaches and marina for boat tours/excursions. Used the pool every day...super clean..it was like a private pool. Apartment had all the amenities we needed. Bed super comfy.

Cons:

Liked it all...nothing we didn't like

2026-02-13 via Nuitee
M
Miguel couple br
5
2026-02-12 via Nuitee
M
Melanie family_with_children au
9
Perfect, excellent location and beautiful accomodation
2026-01-31 via Nuitee
C
CRAIG extended_group au
10
perfect
Pros:

clean

Cons:

nothing

2026-01-19 via Nuitee
L
Leonard solo_traveller au
10
2026-01-19 via Nuitee
O
Owen couple au
8
2026-01-19 via Nuitee
R
Robyn couple nz
8
Wonderful relaxing holiday.
Pros:

Location is great. Walkable distance to all we needed. Lovely outlook.

Cons:

Traffic and bird life a little noisy but not unexpected.

2026-01-19 via Nuitee
S
Shuang couple au
10
2026-01-19 via Nuitee
J
jeffrey alan couple au
8
2026-01-19 via Nuitee
K
Kathleen family_with_children au
8
2026-01-15 via Nuitee
K
Kyle couple au
10
2026-01-14 via Nuitee
A
Anita family_with_children au
10
Absolutely amazing
Pros:

The size and it was clean and close to everything

2026-01-04 via Nuitee
D
Dianna family_with_children au
10
2026-01-04 via Nuitee
M
monique family_with_children au
10
Top place to stay
Pros:

Had a great time here.... Arrived on Christmas day and staff were happy to oblige with our late check in.. one of our bags never arrived in airlie and it happened to be the one we packed some drinks in for Christmas night.... The lovely host offered us a carton of beer we could replace the NXT day... We were super grateful... We checked out at 11.15 on new year's day and they were happy to let us stay an hour or so after check out... Honestly couldn't be happier.. the rooms were super clean, good size... Perfect location.. pool is beautiful... Couldn't fault it at all .. had an Allround great experience here. Thankyou

2026-01-02 via Nuitee
M
Meghan extended_group gb
10
2026-01-01 via Nuitee
J
John family_with_children au
10
Brilliant location
2025-12-30 via Nuitee
J
Jose Mari solo_traveller es
10
2025-12-29 via Nuitee
A
Avice couple nz
8
Would come back
Pros:

Location was great

Cons:

Mould smell coming from Air Conditioner unit in bedroom.

2025-12-27 via Nuitee
Y
Yvonne family_with_children au
7
2025-12-26 via Nuitee
N
Noela couple au
8
We would stay again as it suited our needs
Pros:

Close to the main area of Airlie

Cons:

The car parking for big cars

2025-12-21 via Nuitee