The Denman Hotel

Hotels
Independent
7.8 (109 reviews)
Lot 21, Diggings Terrace, Thredbo, New South Wales, 2625 , Thredbo , AU

Facilities

Free WiFi
Terrace
Luggage storage
Ski storage
Wheelchair accessible
Golfing nearby
Downhill skiing nearby
Cross-country skiing nearby
Bicycle rentals nearby
Hiking/biking trails nearby
See all facilities

Review Highlights

Pros:
Friendly staff
Central location
Good restaurant and bar
Cons:
Old and worn rooms
Food safety concerns
Short staffing noted

Categories

Cleanliness
7.26
Several mentions of old carpets and maintenance issues point to lower cleanliness standards.
Service
8.73
Staff were friendly and accommodating, but noted short staffing on a busy weekend.
Location
9.27
Very central location, easy access to slopes.
Room Quality
6.72
Rooms are dated with maintenance issues like peeling paint and inconsistent water temperature.
Amenities
8.25
Good food options but concerns about food safety noted.
Value for Money
7.71
Perceived as overpriced for the services provided.
Food and Beverage
5.76
Severe food poisoning incident mentioned, impacting overall perception.
Overall Experience
8.73
Mixed experience; some positive aspects but significant issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 15:44

Property Description

Discover the perfect alpine retreat at The Denman Hotel, where stunning views and exceptional amenities await.

Accommodations Experience comfort in one of our 36 spacious guestrooms, each featuring a refrigerator, complimentary Wi-Fi, and digital entertainment options to ensure a relaxing stay.

Dining & Relaxation Satisfy your culinary cravings at our on-site restaurant or enjoy room service for a cozy night in. Unwind with a drink at the bar/lounge while taking in the serene atmosphere.

Convenient Amenities Enjoy added conveniences like ski storage, laundry facilities, and babysitting services for families, making your stay as seamless as possible.

Embrace the beauty of Thredbo and secure your unforgettable getaway at The Denman Hotel today!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CBR

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

7.8
Based on 109 reviews
Cleanliness: 7.26
Service: 8.73
Location: 9.27
Room Quality: 6.72
Amenities: 8.25
Value for Money: 7.71
Food and Beverage: 5.76
Overall Experience: 8.73
A
Alberto partner
8
Pros:

small room and over priced services and people great

2025-09-23 via Nuitee
I
Ingrid partner
6
Pros:

This rooms are very dated and old.Carpets very old and worn thin at some places,paint peeling off the walls and ceiling.Showers old and grubby.TV was broken and only replaced after numerous request.On a lighter note,the resturant and bar were good and staff very friendly.However the weekend we stayed,they were very busy and appeared to be short staffed.

2025-09-16 via Nuitee
R
Raschelle partner
6
Pros:

The good: Breakfast with a mountain view was a lovely experience, very central / easy walk to the slopes and back. Accommodating with luggage after check out. Somewhere secure(ish) to store gear. Room was clean.

The bad: rooms needs updating / maintenance - carpet in the rooms is old, the bathroom light kept strobing and turning itself off then back on, water was inconsistent in the shower (at times scalding hot then cold). You can hear conversations in other rooms (we luckily had quiet neighbours).

Also note there is no lift and no assistance to carry luggage up or down the stairs, which was fine for us but might not be ok for others.

2025-09-10 via Nuitee
C
Caleb
8
Pros:

Bathroom needs renovation

2025-08-25 via Nuitee
L
Lesleigh friends
2
Pros:

Food unsafe .Got severe food poisoning from chicken served from the bar

2025-08-15 via Nuitee
T
tom family
6
Pros:

Needs a

2025-07-26 via Nuitee
M
Mohamad family
4
Pros:

Clean property staff good
Food terrible
No kids area
No parking
Tv in the rooms dont work
I paid 900 for a night wich is way over priced and not worth it

2025-06-22 via Nuitee
M
Michael partner
8
Pros:

N/a

2025-04-30 via Nuitee
V
Verified traveler
4
Misleading and expensive
Pros:

Back-packers compact quality for 4 star prices. Seriously in need of maintenance and updating. Old and cheap fittings and furnishings. Very basic breakfast that wasn't topped up. No parking or lifts. Lots of steep and uneven stairs and no help offered.

2025-04-23 via Nuitee
M
Michael
8
Pros:

Lovely stay. Was a little disappointed that the restaurant and bar were not open but understand it was off season. Also understood per ad there was parking on site but had to park in public parking some distance away, difficult when I was very sore from hiking. Staff were very friendly and appreciatef room upgrade .

2025-04-04 via Nuitee
H
Hsiao Ching partner
8
Pros:

top location, excellent breakfast and dinner

2025-01-20 via Nuitee
L
Lindsay
10
Pros:

Pleasant hotel, staff (Dan amazing)
No parking onsite except for load/unload
Room pleasant but no desk (Wotif said there was one)

2025-01-08 via Nuitee
S
Simon family_with_children
10
Pros:

Great location. Clean rooms. Friendly staff and great breakfasts. An airconditioner was the only thing lacking (we visited in summer)

2025-01-06 via Nuitee
C
Caitriona family
8
Pros:

Friendly, multitasking staff. Rooms would benefit from better ventilation. Overall a nice property in need of a little TLC and a bit pricey.

2025-01-02 via Nuitee
J
Jill partner
8
Pros:

We had a great stay and would recommend--the only worry was almost dangerously unpredictable hot/cold water temperature shifts in the shower. Could be bad for children or elders who cannot dodge fast enough.

2024-08-23 via Nuitee
M
Martin
10
Pros:

Great spot and helpful staff

2024-08-20 via Nuitee
D
Deborah family
8
Pros:

We love the Denman but you have to admits it’s old and tired.

2024-08-12 via Nuitee
M
Matthew
8
Pros:

Old like all Thredbo properties but lovely

2024-08-11 via Nuitee
T
Tim family
10
Pros:

Great location and spot to stay

2024-07-18 via Nuitee
S
shaneel family_with_children
10
Pros:

We booked family room, perfect for our purposes. The manager was very informative, 5 stars to the staff. Only suggestion maybe additional variety of dishes for breakfast. and a few Asian meals in the bar. overall excellent place

2024-04-29 via Nuitee