Grand Park Otaru

Hotels
•
Park Hotel Group
8.2 (1003 reviews)
Chikko 11-3 , Otaru , jp
+81 134-21-3111

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Great location
Clean and spacious rooms
Delicious breakfast
Helpful staff
Cons:
Limited amenities
Cold water issues in the bathroom
Accessibility to transport limited at night

Categories

Cleanliness
8.21
Guests appreciated the cleanliness and upkeep of the hotel.
Service
8.48
The staff were described as genuinely respectful and eager to help.
Location
8.42
Conveniently located next to a large mall and train station access.
Room Quality
7.97
Rooms were noted to be spacious with good views.
Amenities
7.8
Some amenities were lacking, such as water dispensers.
Value for Money
7.96
Considered reasonable pricing for the offered facilities.
Food and Beverage
8.51
Breakfast received positive remarks and food was considered delicious.
Overall Experience
8.28
Overall stay was memorable and beautiful, with minimal complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:11

Property Description

Mountain Views and Luxury Accommodation
Experience the breathtaking beauty of Ishikari Bay and the surrounding mountains from Grand Park Otaru. The luxury hotel offers spacious guest rooms with modern furnishings, ensuring a comfortable and relaxing stay.

Convenient Location for Shopping and Sightseeing
Located adjacent to Wing Bay Otaru, one of Hokkaido's largest shopping malls, Grand Park Otaru is the perfect base for indulging in retail therapy and exploring local attractions. With easy access to Otaru-Chikkō Station, guests can enjoy seasonal activities like skiing and cruising.

Culinary Delights and Amenities
Indulge in the best of Otaru's cuisine at the hotel's specialty restaurants and bar. Additionally, guests can take advantage of laundry services, dry cleaning facilities, and on-site gift shops for souvenirs.

Book your stay at Grand Park Otaru now and immerse yourself in luxury and convenience amidst the natural beauty of Otaru.

Important information:

Full payment is required at check-in.

Rates differ according to the number of guests. Please indicate the correct number of guests staying at the time of booking.

Please note that the hotel will undergo the replacement works of the main entrance automatic door on the first floor on the following dates: 28 February 2024 - 27 April 2024. During this period, guests may experience some noise. For further information, please contact the hotel directly.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CTS

Location

Guest Reviews

8.2
Based on 1003 reviews
Cleanliness: 8.21
Service: 8.48
Location: 8.42
Room Quality: 7.97
Amenities: 7.8
Value for Money: 7.96
Food and Beverage: 8.51
Overall Experience: 8.28
H
Hashimoto • couple • jp
8
とても良かった
Pros:

窓からの小樽湾・小樽ハーバーの景色が素晴らしい。

Cons:

水回りはやや古さを感じる。

2026-09-12 • via Nuitee
B
BOLIM • extended_group • kr
10
2026-09-12 • via Nuitee
Y
YUUSUKE • family_with_children • jp
10
2026-09-11 • via Nuitee
アビコ • family_with_children • jp
7
2026-09-11 • via Nuitee
S
sara • family_with_children • ae
8
2026-09-11 • via Nuitee
K
KOUJI • extended_group • jp
8
2026-09-11 • via Nuitee
O
ohara • extended_group • jp
3
2026-09-10 • via Nuitee
鈴木 • solo_traveller • jp
10
2026-09-09 • via Nuitee
木村 • family_with_children • jp
8
値段の割には良かった
Pros:

オーシャンビューが素晴らしかった

Cons:

お風呂のバスタブに入っていたら、洗面台の横がカビだらけだった

2026-09-08 • via Nuitee
長谷川 • couple • jp
9
Cons:

部屋が少し寒かった。

2026-09-08 • via Nuitee
貴子 • solo_traveller • jp
5
好きなホテルだったけど…次回は無しかなァ
Pros:

ロケーションは最高です
ウィングベイに直結して居るので
買い物や食事に便利

Cons:

部屋の壁が薄いのか?
隣室のお子さんの泣く声とお母様の叱る声が
ずっと続き全く眠る事が出来なかった。
もう何度も利用させて頂いてますが
今回フロントの対応があまり良くなかった

2026-09-07 • via Nuitee
M
Matthew • family_with_children • us
9
2026-09-07 • via Nuitee
J
John • solo_traveller • us
10
2026-09-06 • via Nuitee
H
hiroshi • solo_traveller • jp
5
2026-09-05 • via Nuitee
S
Sheerwood • solo_traveller • au
8
Pros:

Our recent overnight stay here was lovely. Whilst the rooms are outdated, they are very comfortable, clean and tidy. Location perfect with train station only 5 min walk away and a huge shopping centre attached with plenty of food options.

Touristy stuff is an easy 15 min walk away. Staff are friendly and thoughtful. We had dropped our luggage off before check in and when we came back late at night it was already in our room.

2026-09-05 • via Nuitee
M
MAKIKO • extended_group • jp
8
ベリーグッドです
Pros:

ロケーションが最高だった

Cons:

大浴場がなくて残念でした

2026-09-02 • via Nuitee
J
Junno • family_with_children • jp
7
微妙
2026-09-01 • via Nuitee
Y
YITARU • couple • br
7
Boa localização
Pros:

Quarto espaçoso e o café da manhã muito bom

Cons:

Falta entretenimentos

2026-08-31 • via Nuitee
Y
Yukari • family_with_children • jp
8
楽しかった！
Pros:

朝食が良かった！

Cons:

2食付きがあれば良かった！

2026-08-31 • via Nuitee
M
Masaaki • couple • jp
8
まずまず
Pros:

コストパフォーマンス

Cons:

朝食バイキングで8:30頃からメニューが少なくなった。

2026-08-31 • via Nuitee