Four Points By Sheraton Los Angeles

Hotels
•
GHL Hoteles
8.2 (1107 reviews)
Colo Colo 565 , Los Ángeles , cl

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast options
Central location
Cons:
Cleanliness issues
Noisy casino
Undergoing renovations

Categories

Cleanliness
7.66
Several mentions of cleanliness issues with dirty windows and outdated bathrooms.
Service
9.13
Numerous reviews highlight the friendliness and helpfulness of the staff.
Location
8.67
Multiple positive comments regarding central location and proximity to attractions.
Room Quality
8.12
Rooms are described as comfortable with room for improvement in updates.
Amenities
7.65
Concerns about pool and gym facilities; some amenities not functioning or lacking.
Value for Money
7.11
Complaints about additional charges compared to expected prices and currency conversion.
Food and Beverage
8.66
Positive remarks about the breakfast and variety in food options.
Overall Experience
8.63
General satisfaction with the stay despite minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 09:35

Property Description

Luxurious Facilities and Gourmet Dining
Four Points By Sheraton Los Angeles offers luxury facilities in downtown Chile, including a gourmet restaurant serving Mediterranean and South American specialties. The contemporary 4-star design with floor-to-ceiling windows and comfortable seating areas provides a luxurious experience for guests.

Comfortable and Modern Rooms
All non-smoking rooms at Four Points feature air conditioning, LCD TV, private bathroom with free toiletries, and the exclusive Four Comfort™ Bed. Guests can enjoy mountain views and 24-hour room service for added convenience.

Convenient Amenities and Services
Guests can enjoy free Wi-Fi, a complimentary breakfast buffet, and access to a tour desk and car rental service for exploring the area. The on-site Casino and lobby bar offer additional opportunities for relaxation and entertainment.

Book your stay at Four Points By Sheraton Los Angeles for a luxurious and comfortable experience in downtown Chile.

Important information:

Please note that an extra bed can be added to the rooms for an extra charge but depending on availability. Please contact the hotel to confirm.










LOCAL TAX LAW.
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%
To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
This additional fee (IVA) is not included in the hotel rates and must be paid seperately.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CCP

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for US$50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 1107 reviews
Cleanliness: 7.66
Service: 9.13
Location: 8.67
Room Quality: 8.12
Amenities: 7.65
Value for Money: 7.11
Food and Beverage: 8.66
Overall Experience: 8.63
M
María Magaly • couple • cl
4
Pros:

La amabilidad y la atención del personal . El desayuno muy bien igual que la comida del restaurant

Cons:

El colchón de la cama era muy incómodo , la habitación tenía una alfombra muy gastada , igual los tapices .
Las toallas muy usadas .

2026-03-14 • via Nuitee
R
Rodrigo • family_with_children • cl
8
muy bien. volvería
2026-03-13 • via Nuitee
M
Maritza • extended_group • cl
10
Excelente para alojarse
Pros:

Todo

2026-03-10 • via Nuitee
J
Jorge • couple • cl
4
Pros:

Casino

Cons:

Está en remodelación completa y nadie informó
No hay servicios o están muy malos

2026-03-09 • via Nuitee
J
Jorge • couple • cl
5
Decepcionante
Pros:

Habitación cómoda

Cons:

Ubicación
Áreas comunes
Atención del personal del restaurant, gente joven sin experiencia ni adecuada instrucción

2026-03-08 • via Nuitee
R
Rodrigo • solo_traveller • cl
4
Decepcion
Pros:

No mucho

Cons:

Ducha muy mala y precio calidad

2026-03-07 • via Nuitee
E
Esteban • family_with_children • cl
8
Pros:

El restaurante es muy bueno, tiene casino el hotel

2026-03-06 • via Nuitee
M
MAURICIO • solo_traveller • cl
8
2026-03-05 • via Nuitee
F
Felipe • couple • cl
6
2026-03-05 • via Nuitee
J
Javiera • couple • cl
7
2026-03-05 • via Nuitee
J
Jaime • couple • cl
10
2026-03-04 • via Nuitee
J
Jean Paul • couple • cl
10
2026-03-04 • via Nuitee
C
Carlos • couple • cl
8
AGRADABLE COMO SIEMPRE
2026-03-04 • via Nuitee
D
Dorka • family_with_children • cl
8
Maravillosa estadía.
Pros:

Tiene Excelente ubicación, quedamos feliz con la atención del personal de aseo, del restaurant, y en general. Respecto a la comodidad, nos gustó mucho, la habitación era muy confortable. Solo considero que, para acceder a la piscina, estaba muy deteriorado el sector donde pasamos.

Cons:

Quizás acceso a piscina debería mejorar.

2026-03-04 • via Nuitee
A
Alexandra Nefiodow • family_with_children • cl
10
2026-03-03 • via Nuitee
J
Jessica • family_with_children • cl
10
Pros:

Muy atentos todos respetuosos y muy central

2026-03-03 • via Nuitee
J
Juan Luis Eugenio • family_with_children • cl
4
Pros:

El desayuno es bastante completo

Cons:

Habitaciones muy mal insonorizadas, se escucha todo el ruido del pasillo, cuesta mucho dormir por el ruido apertura y cierre de las puertas de las otras habitaciones y las conversaciones de otros pasajeros en el pasillo.

2026-03-03 • via Nuitee
J
Juan Jose • family_with_children • cl
9
Pros:

La limpieza, el desayuno y la comodidad de las habitaciones

Cons:

Estacionamientos muy pequeños y pocos

2026-03-02 • via Nuitee
M
Manuel Antonio • solo_traveller • cl
7
2026-03-02 • via Nuitee
M
Marco • couple • cl
7
Bien pero…
Pros:

Buen tamaño de la habitación

Cons:

Estacionamiento pequeño y estrecho

2026-03-02 • via Nuitee