Hampton Inn & Suites Jacksonville - Beach Blvd/Mayo Clinic

Hotels
•
Hilton Worldwide
8.9 (170 reviews)
13733 Beach Blvd, Jacksonville, Florida, 32224 , Jacksonville , US
+1 904-223-0222

listing image 1
Show all photos
Pets allowed

Facilities

Elevator
Fitness facilities
Conference space
Golfing nearby
Surfing/bodyboarding nearby
Sailing nearby
Water skiing nearby
Scooter/moped rentals nearby
Free breakfast
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Friendly, helpful staff (named individuals praised)
Convenient/central location (close to Mayo Clinic)
Good/varied breakfast
Clean/tidy rooms reported by many
Quiet and comfortable for many guests
Good customer service
Cons:
Pool/hot tub closed and amenities under renovation
Room cleanliness issues (musty smell, not cleaned on arrival, towels not replaced)
Property maintenance problems (paint chipping, worn furniture)
Breakfast items ran out during busy events
Some rooms have dated bedding and beds needing replacement
Breakfast area TV/news choice (FOX) criticized

Categories

Cleanliness
7.5
Mixed to negative: multiple reports of musty smell, room not clean on arrival, towels not replaced, paint chipping and worn furnishings; needs improvement.
Service
10
Very positive: numerous mentions of friendly, helpful staff and specific praise for David, Tammy, Sonia, Abby and Almira; hospitality frequently highlighted.
Location
10
Excellent: repeatedly noted as convenient and centrally located, particularly for visits to the Mayo Clinic.
Room Quality
8
Mixed: some guests found rooms tidy, quiet and comfortable, while others reported scratchy/pilled sheets, a musty smell, and a bed needing replacement; somewhat dated in places.
Amenities
7
Negative: pool and hot tub reported closed/removed and property under renovation; lobby construction and visible maintenance issues mentioned.
Value for Money
9.5
Standard quality for this hotel tier.
Food and Beverage
9.2
Generally positive: breakfast is frequently praised for variety and quality, though guests noted shortages during busy events, coffee access issues, and objections to news programming on breakfast TVs.
Overall Experience
10
Overall positive: many reviewers report a great stay, describing the property as top-class or excellent despite some cleanliness and amenity shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:23

Property Description

Recreational Opportunities
Enjoy the indoor pool and fitness center during your stay at Hampton Inn & Suites Jacksonville.

Complimentary Amenities
Make use of the free wireless internet, buffet breakfast, and parking offered at the hotel.

Event Spaces
Host your event in the hotel's conference space or meeting room, equipped with modern amenities.

To experience all these wonderful features, book your stay at Hampton Inn & Suites Jacksonville - Beach Blvd/Mayo Clinic now!

Important information:

  • Pool access available from 7:00 AM to 10:00 PM.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Free WiFi in public areas has a 4-device limit.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JAX

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.9
Based on 170 reviews
Cleanliness: 7.5
Service: 10
Location: 10
Room Quality: 8
Amenities: 7
Value for Money: 9.5
Food and Beverage: 9.2
Overall Experience: 10
D
Deborah • family_with_children
8
Pros:

A bit disappointing that the pool maintenance was not mentioned on description; should have been disclosed

2025-10-13 • via Nuitee
M
Michael
10
Pros:

Everything good except the lobby under construction and pool closed.

2025-10-03 • via Nuitee
M
Magaly • partner
10
Pros:

Very welcoming and clean 😉👍

2025-10-02 • via Nuitee
J
JANICE
10
Pros:

Woukd stay again. Easy access to Mayo.

2025-09-30 • via Nuitee
M
Michael
10
Pros:

Breakfast was good also

2025-09-24 • via Nuitee
D
Darryl
10
Pros:

Na

2025-09-22 • via Nuitee
C
Chris
6
Under renovations
Pros:

Pictures of this hotel are inaccurate. Shows that they have a hot tub but that appears to be filled in and no longer there. Also the pool and hotel are undergoing renovations which is great but that would be nice to know prior to booking. Front desk staff were very friendly. Room and hotel had a musty smell.

2025-09-17 • via Nuitee
C
Cynthia • family
8
Pros:

No one came in to change out towels. Had to request them by going to the front desk.

2025-09-16 • via Nuitee
S
sam
10
Pros:

Nice accommodation and people

2025-09-15 • via Nuitee
M
marco
10
Pros:

I liked. Very convenient close to a lot of places

2025-09-14 • via Nuitee
S
Sarah
10
Pros:

Staff is always so friendly. Room is clean and comfortable

2025-09-11 • via Nuitee
M
Mike
8
Pros:

Property was centrally located to the area we needed to be in. Overall was quiet and great for a 1 night stay. Only issue was the property was hosting many youth soccer teams and was unprepared with breakfast items running out quickly.

2025-09-07 • via Nuitee
K
Kurt
8
Pros:

Decent place to stay close to Mayo Clinic for the wife’s surgery. Ac worked great. Bed was worked and needs replacing. Quiet. Close to where the hospital is. There are several food options nearby. Breakfast is good the first morning but there must of been a kids soccer tournament over the weekend. There were many young children running around the breakfast area with little
Supervision. Needed my daily dose of
Caffeine coffee and the kids were in the way

2025-08-31 • via Nuitee
P
Patricia
10
Pros:

David at the front desk was very warm and hospitable, it is rare to see that level of hospitality these days and I appreciated it very much as I was there for medical reasons.

2025-08-28 • via Nuitee
M
Maribel • partner
10
Pros:

It was a great stay

2025-08-28 • via Nuitee
L
Liz
10
Pros:

Everything is top class at this property. Super Friendly people, super clean rooms, amazing breakfast...it is Top Notch!!

2025-08-23 • via Nuitee
F
Frank • family_with_children
10
Pros:

The staff were all kind and welcoming. The rooms were tidy and clean. It was quiet and peaceful. Enjoyed the breakfast area and variety of food.

2025-08-18 • via Nuitee
R
Robert
10
Pros:

Good customer service!

2025-08-14 • via Nuitee
J
joseph
10
Pros:

Enjoyed my stay

2025-08-13 • via Nuitee
M
Maritza • family
10
Pros:

The hotel is in a excellent location. The staff is very friendly and the breakfast is great. Sonia at the breakfast area is wonderful. Also,Abby and Almira are at the front desk have great customer service skills.

2025-08-13 • via Nuitee