Grand Hotel Açores Atlântico

Hotels
•
Bensaude Hotels Collection
9.6 (1405 reviews)
Avenida Infante D. Henrique, 113 , Ponta Delgada , pt

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Children allowed

Facilities

Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Great service
Cons:
Limited pool and gym facilities
Inconsistent maid service

Categories

Cleanliness
9.41
The rooms are comfortable and well equipped. Very clean and comfortable.
Service
9.98
Staff do mais alto nível, atencioso a todas as necessidades e a todas as solicitações.
Location
9.92
Excellent location for exploring the island by car or the city by foot.
Room Quality
9.37
Large room, very clean and comfortable.
Amenities
9.2
Good breakfast; however, some comments on limited pool and fitness facilities.
Value for Money
9.56
Best luxury hotel for the price.
Food and Beverage
9.41
The bar and food were great; wonderful breakfast.
Overall Experience
9.98
Exceptional overall experience with friendly staff and great facilities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:06

Property Description

Luxurious Accommodation
Indulge in the classic European Grand Hotel style with air conditioning, free WiFi, and stunning views of the city, bay, or ocean from your room or suite.

Culinary Delights
Savor the flavors of Azorean gastronomy at the à la carte restaurant overlooking the marina, enjoy a buffet breakfast with local products, and unwind at the Bistro for a casual meal or drink.

Convenience and Services
Benefit from 8 conference rooms, a heated indoor pool, a 24-hour reception, and amenities like a laundry service, babysitting, and airport transfers for a seamless stay.

Experience luxury, fine dining, and convenience at Grand Hotel Açores Atlântico. Book now for an unforgettable stay!

Important information:

Please note that when booking 5 rooms or more, different policies and additional supplements may apply.Parking is subject to availability due to limited spaces.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PDL

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 13 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.6
Based on 1405 reviews
Cleanliness: 9.41
Service: 9.98
Location: 9.92
Room Quality: 9.37
Amenities: 9.2
Value for Money: 9.56
Food and Beverage: 9.41
Overall Experience: 9.98
J
Javier • couple • cz
10
2026-03-06 • via Nuitee
A
Ann • family_with_children • us
10
Pros:

Everything

2026-03-03 • via Nuitee
S
Sergio • couple • br
10
Um lugar perfeito e maravilhoso para passar uns dias!
Pros:

Gostamos de tudo, principalmente da cordialidade dos funcionários. Em especial das dicas que a Maria Clara nos deu, sobre as atrações turísticas e restaurantes. Café da manhã maravilhoso! Enfim, tudo foi muito
Bom!

Cons:

Sem nada a comentar! Tudo foi maravilhoso.

2026-02-27 • via Nuitee
N
Nuno • couple • pt
9
Pros:

Conforto do quarto

Cons:

Nada

2026-02-27 • via Nuitee
F
FLORINDO • family_with_children • pt
7
boa
Pros:

bom

Cons:

nada

2026-02-26 • via Nuitee
I
Iolanda • couple • ad
10
2026-02-24 • via Nuitee
R
Raquel • couple • pt
10
2026-02-22 • via Nuitee
G
Gerhard • couple • ch
8
2026-02-14 • via Nuitee
C
Carolina • couple • pt
10
Maravilhosa
Pros:

Adoramos o quarto, todos os pormenores , tudo impecável

2026-02-10 • via Nuitee
R
Rosania • couple • ch
10
EXZELLENT!!!100% EMPFEHLBAR!!!
Pros:

Personal ist sehr,sehr Freundlich (immer mit einen Lache ins Gesicht),Kompetenz von Personal ist Herrvorhagend!!Zimmerservice ,Restaurantservice ist wirklich 5Stern-niveau!!ALLES ist SEHR POSITIV,wie altes Niveau!!!KOMPLIMENT!!HABE NICHTS NEGATIVES zu erwähnen!!BRAVO!!!ICH EMPFEHLE JEDEN DIESE HOTEL zu besuchen!!

Cons:

NICHTS zu Erwähnen!!

2026-02-09 • via Nuitee
W
Wafa • family_with_children • sa
8
Pros:

.

Cons:

.

2026-01-21 • via Nuitee
T
Tiago • family_with_children • pt
9
2026-01-19 • via Nuitee
L
Lori • couple • us
9
Delightful stay and a great hotel close to everything.
Pros:

The breakfast was great as it offered variety. The staff were very friendly and doormen very accommodating.

Cons:

The room could of provided more storage for belongings rather then furniture that did not have drawers for storage.

2026-01-19 • via Nuitee
H
Heidi • extended_group • us
10
2026-01-19 • via Nuitee
S
SERGEY • couple • cy
9
2026-01-19 • via Nuitee
J
Jean • couple • ca
10
2026-01-19 • via Nuitee
N
Naya • couple • us
9
2026-01-19 • via Nuitee
M
Margaret • extended_group • us
9
Pros:

Breakfast was tasty and good variety. The bar was comfortable and the live music was excellent. Staff was friendly and helpful.

2026-01-19 • via Nuitee
P
Paulo • family_with_children • pt
7
Pros:

A localização é excelente e os funcionários da recepção são muito atenciosos.

Cons:

Esperava melhor das refeições e o serviço era muito lento. A descrição do Booking também não correspondeu totalmente ao quarto que recebi.

2026-01-19 • via Nuitee
K
Kristopher • couple • pt
8
Good Hotel
Pros:

breakfast food was very good. Location good for city walking but too close to the Cruise ship dock. If there was a cruise ship you only see that view.

Cons:

Some days service was great some others attention and service not so good. Rooms were dark if on the city side. bathroom vanity insufficient.

2026-01-19 • via Nuitee