Best Western Hotel Restaurant Ile de France

Hotels
Best Western
7.5 (1190 reviews)
60 rue Leon Lhermitte , Château-Thierry , fr

Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Cons:
Dirty breakfast area
Aging facilities

Categories

Cleanliness
6.83
While some rooms were noted as clean, multiple complaints about the breakfast area being unclean and rooms needing maintenance were mentioned.
Service
8.8
Positive remarks regarding the helpfulness and friendliness of the staff across several reviews.
Location
7.84
Location was acceptable, but not highlighted as a strong point in reviews.
Room Quality
7.29
Reports of comfortable rooms but also feedback on aging facilities and small room sizes.
Amenities
7.32
Amenities received mixed reviews; some were good, but breakfast criticisms negatively impacted this score.
Value for Money
7.78
Hits the mark for a reasonable price but had various complaints affecting overall satisfaction.
Food and Beverage
6.33
Multiple negative comments regarding the breakfast experience and cleanliness of dining areas.
Overall Experience
7.8
Guests found the experience variable; positives noted in service but marred by hygiene concerns and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 21:49

Property Description

Luxurious Accommodation
Best Western Hotel Ile de France offers spacious guest rooms decorated in a classical style, equipped with modern amenities for a comfortable stay. Some rooms even boast a charming balcony for a relaxing outdoor experience.

Relaxation and Wellness
Indulge in the indoor swimming pool, spa centre, and massage treatments for the ultimate relaxation. Keep up with your fitness routine at the on-site fitness centre, ensuring a rejuvenating stay.

Convenient Location and Dining
Located just 6 km from Chateau-Thierry's city centre, guests can easily explore the Picardie region. Enjoy regional cuisine at the hotel's restaurant, followed by a drink at the bar. Plus, with free private parking and proximity to Disneyland Paris, your stay is both convenient and enjoyable.

Book your stay at Best Western Hotel Ile de France for a perfect blend of luxury and comfort.

Important information:

If you plan to arrive after 22:00, please contact the hotel in advance to get information about obtaining the room keys.

Sanitary pass is not required.

To access the hotel you must plan a taxi in advance as there are not always one at the station.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CDG

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.5
Based on 1190 reviews
Cleanliness: 6.83
Service: 8.8
Location: 7.84
Room Quality: 7.29
Amenities: 7.32
Value for Money: 7.78
Food and Beverage: 6.33
Overall Experience: 7.8
H
Houdant solo_traveller fr
10
2026-03-27 via Nuitee
P
PHILIPPE solo_traveller fr
7
Bien pour une nuit de passage.
Pros:

Au calme et à l'écart de la ville. Parking. Chambre propres et confortables mais qui mériteraient un rafraichissement. Plus de salle de fitness. Bon petit déjeuner.

2026-03-26 via Nuitee
A
Andrej solo_traveller de
10
Sehr gutes Hotel, die Zimmer sind sauber und das Personal ist sehr freundlich. Ruhig und entspannt, nicht weit von der A
2026-03-25 via Nuitee
A
Amparo couple nl
9
Pros:

Wat ons het meest beviel bij deze accommodatie was dat het personeel erg vriendelijk en vrolijk was.

2026-03-25 via Nuitee
T
Tatsiana couple lu
4
2026-03-25 via Nuitee
B
Benjamin couple fr
10
Pros:

J’ai adoré mon séjour à l’hôtel : chambre bien décorée et personnel sympa
Bon resto le soir et le personnel est très disponible

2026-03-24 via Nuitee
N
NICOLAS solo_traveller fr
7
professionnel sans plus
Pros:

l'hotel , les chambres sont propres. le personnel est gentil et fait de son mieux.
La literie est excellente, ce qui est très important

Cons:

restaurant ne sert que peu de couverts le soir. Il ne nous a pas été possible de diner malgré notre réservation.
l'hôtel est vieillissant. Contrairement à ce qui était affiché sur le site, il n'y a pas de hammam ni de salle de sport

2026-03-23 via Nuitee
C
Cornelia Helena family_with_children at
10
2026-03-22 via Nuitee
A
Auriane solo_traveller fr
8
2026-03-21 via Nuitee
M
Michael solo_traveller de
9
2026-03-21 via Nuitee
P
PSI Distribution solo_traveller fr
9
Pros:

J'ai été logé dans une suite avec baignoire Balnéo une belle surprise , la literie est parfaite.

2026-03-19 via Nuitee
J
Jari & Cheverny family_with_children nl
6
Niet voor bredere mensen
Pros:

Bedden lagen opzich prima en personeel de avond was super! Ook met ons groot voertuig (14 meter) waren ze erg megaand en mochten wij zelfs op hun prive plekken staan.

Cons:

De fotos waren mooier dan onze kamer. De kamer die we hadden staat niet tussen de fotos en viel dus ook erg tegen. Enorme kleine douche, heeeel klein toilet waar ik niet tussen paste met de deur dicht doen. Dit was helaas niet aangegeven.

2026-03-18 via Nuitee
C
Coralie family_with_children fr
7
2026-03-17 via Nuitee
A
Anthony couple fr
10
Pros:

Belle bâtisse, chambre moderne et agréable.
Bon rapport qualité prix

Cons:

Le petit déjeuner pourrait être amélioré

2026-03-17 via Nuitee
M
Marie-José extended_group fr
9
2026-03-16 via Nuitee
P
Pierre - René FLEURY family_with_children fr
9
2026-03-16 via Nuitee
R
Roger couple be
9
génial
Pros:

Tout était parfait. Je déplore seulement n'avoir pas vu rapidement la demande de les aider côté entretien des chambres: Je l'aurais fait volontier (action éco-responsable)

Cons:

Donner u document concernant l'éco-responsabilité à l'arrivée plutot que afficherou...

2026-03-15 via Nuitee
V
Virginie family_with_children fr
9
Pros:

Un moment très agréable la chambre très spacieux,très confortable,et très propre.

Cons:

Dommage que les heures du bar ne soit pas respecté.

2026-03-15 via Nuitee
K
Kristine odb solo_traveller be
8
Pros:

De lokatie en de kamer (al kon deze wel eens gestofzuigd worden)
Voldoende parking

Voldoende restaurants in het dorp dat op 5minuten rijden lag.

Cons:

De laadpalen op het hotel. Vermijd ze ten allen tijde als je geen torenhoge rekening wil !!!
Vooral de tijd na het laden moet je in de gaten houden, bij ons telde die gewoon door!
Hotel nam geen enkele actie om dit recht te zetten terwijl ze volgens ons wel op de hoogte waren van het probleem.

Geen vriendelijk onthaal.

Geen kast om je kleding weg te hangen, enkel open rek.

1 stoel in kamer, een tweede stoel of een zetel zou wel prettig zijn.

Ontbijt ok maar werd niet volledig bijgevuld

Spijtig dat wellness en zwembad niet meer beschikbaar zijn (dit was gemeld).

2026-03-12 via Nuitee
K
karine solo_traveller fr
8
Cons:

La non possibilité de dîner sur place même en chambre car arrivée d’un groupe

2026-03-09 via Nuitee