The Westin Lake Mary, Orlando North

Hotels
•
Westin
8.5 (387 reviews)
2974 International Parkway , Lake Mary , us
+1 407-531-3555

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly and accommodating staff
Clean and comfortable rooms
Cons:
Issues with cleanliness under furniture
Service at the front desk could improve

Categories

Cleanliness
7.39
There were complaints about under the bed being dusty and hair present.
Service
9.36
Staff was friendly and accommodating, though front desk could be more attentive.
Location
9.4
Guests appreciated the proximity to restaurants and the airport.
Room Quality
8.35
The rooms were clean and comfortable, though one reviewer had issues with overbooking.
Amenities
8.88
Great amenities were highlighted, but minor complaints about service at the restaurant.
Value for Money
7.34
Concerns about unexpected charges and holds on the credit card were noted.
Food and Beverage
8.39
Enjoyable restaurant experience but had issues with drink preparation.
Overall Experience
8.86
Overall good experience despite some negative aspects mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-04 16:43

Property Description

Luxurious Amenities

The Westin Lake Mary, Orlando North offers a range of luxurious amenities, including a relaxing outdoor pool, a convenient tour desk, and top-notch in-room entertainment with flat-screen TVs.

Comfortable Accommodations

Experience comfort at its finest in the well-appointed rooms at The Westin Lake Mary, where you can enjoy the convenience of a coffee maker, plush bathrobes, Wi-Fi access, and the option for delightful room service.

Dining and Entertainment

Indulge in a culinary delight at Shula’s 347, the on-site restaurant at The Westin Orlando Lake Mary, offering delectable American cuisine and a lively bar atmosphere complete with flat-screen TVs.

Ready to experience luxury and comfort at The Westin Lake Mary, Orlando North? Book your stay now and make unforgettable memories!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MCO

Location

Guest Reviews

8.5
Based on 387 reviews
Cleanliness: 7.39
Service: 9.36
Location: 9.4
Room Quality: 8.35
Amenities: 8.88
Value for Money: 7.34
Food and Beverage: 8.39
Overall Experience: 8.86
C
Carla • solo_traveller • us
7
Pros:

the location

Cons:

outdated

2026-08-15 • via Nuitee
V
Vitagliano • family_with_children • us
10
2026-06-30 • via Nuitee
S
Steven • couple • us
7
Our stay was okay, but not memorable.
Pros:

Our room was comfortable and quiet. It was clean, but needed detailed cleaning (e.g. the tile grout needs to be cleaned)

Cons:

We were very disappointed with our breakfast at Shula's

2026-06-28 • via Nuitee
A
Amanda • couple • us
7
2026-06-18 • via Nuitee
T
Tiffany • family_with_children • us
10
Perfect
Pros:

The staff were AMAZING! Andrew was amazingly friendly, accommodating and just an absolute joy of a human. Joseph in the restaurant makes a mean skinny macchiato and is just so caring and kind. The white tea smell and cleanliness is just so inviting. The small details like a cool towel after a workout and the amazing white tea body wash are wonderful. The bedding and pillows and blackout curtains helped deep sleep. I'll not only stay again bit will recommend to anyone who will listen!

2026-06-01 • via Nuitee
J
JILL • family_with_children • us
6
Mediocre at best, good location. Not best dining options , very limited.
Pros:

Location

Cons:

Broken elevator, leaving only one that worked. No pool bar service, Manager stated you can order outdoors however this was not available during our stay. Seemed more service people needed at restaurant, lobby bar not open every day,
We dine at various Shula's , this location limited menu/wine list, Food was good however it was served cold.
Not much of a snack store. Appears the pool area needs updated and up keep.

2026-05-24 • via Nuitee
G
Gino • couple • be
7
Goed hotel als tussenstop.
Pros:

Goed hotel als tussenstop na aankomst in Orlando, waarna start rondreis Florida. Leek ons niet direct een hotel om lang te verblijven. Alhoewel er veel families met kinderen waren die gebruik maakten van het zwembad.

Cons:

Ligging. Weinig in de buurt.

2026-05-17 • via Nuitee
A
Alyisa • family_with_children • us
8
DECENT 1 NIGHT STAY
Pros:

Big spacious bathroom, clean comfortable room, friendly staff. Loved the duvet comforters!

Cons:

Something happened with the AC unit during a storm, which left our room very humid, Even after the problem was fixed, the sheets/bed linens stayed feeling moist.

2026-05-11 • via Nuitee
J
Jeff • couple • us
9
2026-05-05 • via Nuitee
A
Aldo • family_with_children • pe
7
2026-04-30 • via Nuitee
S
Susan • couple • us
7
2026-04-29 • via Nuitee
R
Rosie • family_with_children • gb
5
Disappointing considering the price
Pros:

The room was spacious though the wardrobe space was limited. Gym and pool were a nice addition. Location opposite restaurants and a supermarket was great.

Cons:

Room was not clean at all. Bedside table and floor were thick with dust. Bed sheets on one bed had a hole in and were ripped. Despite asking for them to be changed only one sheet was changed. I had to ask housekeeping every day to make up the room which they did but never cleaned. All pump dispenser complimentary toiletries were empty on arrival. Again we had to request these. When we came to pay the bill we had been overcharged by another guests dinner bill from the restaurant. It took a number of hours and speaking to two different staff to get this resolved and even then the bill and explanation were not clear. I found the whole stay rather disappointing as I have used Westin chain a lot previously for business travel and found them to be of a good standard.

2026-04-27 • via Nuitee
A
Antoine • couple • us
8
Great bang for the buck if you have to stay in the area
Pros:

Awesome place great experience. Lots of shopping/ restaurants across the street

Cons:

Room was really cold. Ice machine inop

2026-04-19 • via Nuitee
M
MaryE.N.G. • solo_traveller • us
5
Pros:

Great location. Comfortable mattress, room looked clean. Restaurant downstairs was great.

Cons:

Embarassingly poor quality blanket. More pilling on that old scratchy thing than I would give to my dog. Strange since there was a nice clean fluffy blanket on top of the bed. Why on earth would you give a customer that quality at one of the top rated hotels in the area. Overall the place needed a reno, pictures made it look much nicer on Booking. Poor temperature control in the room (cold or off were only options). And double check the bill! We got charged for water that we did NOT drink.

2026-04-19 • via Nuitee
V
Vanessa • extended_group • us
10
2026-03-22 • via Nuitee
D
Dominique • couple • us
9
2026-03-13 • via Nuitee
M
Michael • solo_traveller • us
2
It was not what I paid for
Pros:

Nut Much

Cons:

I left my phone and heart monitor plugged in overnight, when I arrived at the conference the heart monitor had 4 % battery left and the phone did not charge. The first night the room was very cold and the temperature did not respond when I attempted to raise it. maintenance was prompt in arriving at my room and the heat/cold had not been turned on. The tile floor stayed cold the entire time I was there. The tiny lettering on the thermostat was partially worn off and I could not read the words

2026-02-13 • via Nuitee
M
mundy • solo_traveller • us
10
2026-02-10 • via Nuitee
G
G • couple • us
10
Clean, safe, quiet rooms. Perfect!
Pros:

The cleanliness

Cons:

The price can be a bit high.

2026-01-25 • via Nuitee
J
Julie • family_with_children • us
8
2026-01-22 • via Nuitee