Ibis Merida

Hotels
•
ibis
8.5 (1652 reviews)
Calle 58A, 495 , Mérida , mx

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Location
Service
Cleanliness
Cons:
Room Quality
Amenities
Food and Beverage

Categories

Cleanliness
7.89
Mixed review on cleanliness, with some stating that the room cleanliness was not up to standard.
Service
9.86
General positive sentiment about the staff's helpfulness and attentiveness.
Location
9.4
Positive feedback on the excellent location of the hotel.
Room Quality
7.35
Criticism about small room sizes and lack of amenities in the room.
Amenities
7.88
Negative remarks about missing hand towels and basic amenities.
Value for Money
8.34
Fair perception of the pricing versus the quality received.
Food and Beverage
8.39
Generally good breakfast but some items received criticism.
Overall Experience
8.86
Overall positive experience with room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:25

Property Description

Modern Accommodations with Convenient Amenities

Convenient Location and Nearby Attractions

Exceptional Services and Facilities

Book your stay at Ibis Merida for a seamless travel experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MID

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for MXN 0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 1652 reviews
Cleanliness: 7.89
Service: 9.86
Location: 9.4
Room Quality: 7.35
Amenities: 7.88
Value for Money: 8.34
Food and Beverage: 8.39
Overall Experience: 8.86
L
LOPEZ CASTILLO • extended_group • co
10
2026-07-17 • via Nuitee
F
Flora • couple • us
9
2026-07-16 • via Nuitee
K
kirsten Bue Nielsen • solo_traveller • dk
8
Pros:

Venligt personale. God beliggenhed.

2026-07-12 • via Nuitee
R
Rodel • solo_traveller • bz
8
2026-07-09 • via Nuitee
C
Cindy • solo_traveller • mx
10
2026-07-08 • via Nuitee
D
DANIEL • couple • mx
8
Cons:

el servicio del restaurante muy malo

2026-07-07 • via Nuitee
R
Ricardo • couple • us
10
Pros:

El desayuno muy pobre comparado con otros Ibis donde he estado

2026-07-07 • via Nuitee
A
Avril • solo_traveller • bz
6
Pros:

Easy check-in and friendly staff

Cons:

Iron and Iron board is only available in the corridor of the floor nailed into a fixed cabinet. Felt unsafe standing alone ironing. Irons are cheap and should be available to Iron in the rooms. Room was tiny with no where to place, electronics, personal toiletries etc.

2026-07-06 • via Nuitee
A
angelica • solo_traveller • mx
10
Pros:

La ubicacion es muy buena

Cons:

El tamaño del room pequeño

2026-07-06 • via Nuitee
J
José Luis • extended_group • mx
10
UN LUGAR MUY ADECUADO PARA DESCANSAR
Pros:

LA UBICACION ESTA EXCELENTE MUY CERCA TODO Y NINGUN TEMA DE RUIDO, EL DESAYUNO MY COMPLETO Y CON MUCHO SABOR, LA CAMA MUY CONFORTANTE, EL BAÑO MUY LIMPIO, DEL ALGUNA MANERA CASI PERFECTO, MI COMENTARIO ES SOLO CON EL ESPECIO INTERIOR DE LA HABITACION,"ES MUY, MUY PEQUEÑA"

Cons:

SOLO EL TAMAÑO DE LA HABITACIÓN

2026-07-03 • via Nuitee
D
DAVID • solo_traveller • mx
10
2026-07-03 • via Nuitee
S
Sandra • family_with_children • mx
10
Muy buen hotel
Pros:

La ubicación y las habitaciones son cómodas.
El desayuno tiene buen sabor y hay variedad.
Suelo viajar mucho de trabajo y normalmente me quedo en City Express y el desayuno ahí es muy malo

Cons:

Todo estuvo excelente.

2026-07-02 • via Nuitee
M
Mario • couple • mx
8
Ubicación. Y comodidad
Pros:

Es un hotel muy bien ubicado a pasos de paseo Montejo. Es cómodo, tiene un desayuno bueno , el personal es atento.
Hay restaurantes a los alrededores caminando.

Cons:

Solo los elevadores. Tardan mucho en llegar , Algo mínimo para todas sus cosas buenas

2026-06-28 • via Nuitee
H
Hernán Javier • solo_traveller • co
10
Bien
Pros:

Ubicación y atención del personal del hotel

Cons:

Todo estuvo bien. No tengo algo que no me gustara

2026-06-26 • via Nuitee
J
Jessica Maria Dueñas • solo_traveller • mx
8
Pros:

La ubicación definitivamente está a media cuadra de paseo Montejo

2026-06-26 • via Nuitee
E
Elda Noelia • solo_traveller • mx
10
Muy buen servicio y ubicación.
Pros:

Todo está muy bien.

Cons:

Falta poner una pieza de jabón, solo ponen líquido pero si hace falta .

2026-06-20 • via Nuitee
C
Cordova Gonzalez • couple • ca
10
Excelente
Pros:

ubicación y desayuno

Cons:

mas toallas y jabon de barra en los baños

2026-06-20 • via Nuitee
M
Marin • solo_traveller • mx
5
Pros:

Nada no volvería

Cons:

El baño olía mal,muy pequeña las habitaciónes y me cobraron de mas

2026-06-20 • via Nuitee
C
Celina • extended_group • ar
10
2026-06-17 • via Nuitee
J
JOSE ROBERTO • family_with_children • mx
7
Pros:

la ubicación del hotel es excelente

Cons:

el tamaño del cuarto es muy chico

2026-06-16 • via Nuitee