Ibis Merida

Hotels
•
ibis
8.5 (1572 reviews)
Calle 58A, 495 , Mérida , mx

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Location
Service
Cleanliness
Cons:
Room Quality
Amenities
Food and Beverage

Categories

Cleanliness
7.89
Mixed review on cleanliness, with some stating that the room cleanliness was not up to standard.
Service
9.86
General positive sentiment about the staff's helpfulness and attentiveness.
Location
9.4
Positive feedback on the excellent location of the hotel.
Room Quality
7.35
Criticism about small room sizes and lack of amenities in the room.
Amenities
7.88
Negative remarks about missing hand towels and basic amenities.
Value for Money
8.34
Fair perception of the pricing versus the quality received.
Food and Beverage
8.39
Generally good breakfast but some items received criticism.
Overall Experience
8.86
Overall positive experience with room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:25

Property Description

Modern Accommodations with Convenient Amenities

Convenient Location and Nearby Attractions

Exceptional Services and Facilities

Book your stay at Ibis Merida for a seamless travel experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MID

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for MXN 0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 1572 reviews
Cleanliness: 7.89
Service: 9.86
Location: 9.4
Room Quality: 7.35
Amenities: 7.88
Value for Money: 8.34
Food and Beverage: 8.39
Overall Experience: 8.86
J
Juan Jafet • family_with_children • mx
10
2026-02-14 • via Nuitee
M
MAYELI • family_with_children • mx
10
Pros:

Limpieza y servicio. Cama y almohadas super cómodas.

Cons:

Habitación no contó con caja de seguridad.

2026-02-12 • via Nuitee
S
Sandy • family_with_children • mx
9
2026-02-11 • via Nuitee
K
Karina • family_with_children • mx
9
Si vas al consulado americano aquí no es
Pros:

El desayuno muy delicioso. La habitación limpia y confortable.

Cons:

En Internet aún no actualizan que el consulado americano ya no se encuentra a 2 cuadras del hotel. Ahora está a 20min aproximadamente de este hotel. El que esta cerca es el Ibis styles Merida y otro mas cerca que es hyatt regency merida.

2026-02-09 • via Nuitee
Y
Yañez • family_with_children • mx
9
Pros:

La ubicación y servicio

Cons:

Estan muy chicas las habitaciones

2026-02-08 • via Nuitee
G
Gustavo • extended_group • mx
9
2026-01-31 • via Nuitee
G
Gilberto • extended_group • mx
8
Cumple !!
Pros:

Limpieza, recepción, ubicación

Cons:

Todo bien

2026-01-27 • via Nuitee
J
Jorge dufa • couple • mx
9
muy buena
Pros:

todo

Cons:

facturar se me ha complicado que me expidan factura

2026-01-27 • via Nuitee
J
Javier • family_with_children • mx
8
2026-01-26 • via Nuitee
R
reyes • family_with_children • mx
10
Pros:

La ubicación y el excelente servicio

Cons:

N/A

2026-01-26 • via Nuitee
J
Jorge Emmanuel • family_with_children • mx
10
2026-01-26 • via Nuitee
L
López Díaz • extended_group • mx
9
Placentera estancia.
Pros:

Magnífica ubicación, limpieza y amabilidad.

Cons:

Mejorar el pan que dan en el desayuno.

2026-01-26 • via Nuitee
E
Enrique • family_with_children • mx
10
Pros:

Muy limpio

Cons:

No servía el control de la TV

2026-01-25 • via Nuitee
M
MIGUEL • couple • mx
10
CONFORTABLE
Pros:

ALOJAMIENTO LIMPIO, CONFORTABLE, ACCESO A WIFI RAPIDO,

Cons:

QUIZA EL UNICO DETALLE FUE EL BOTE DE JABON RELLENABLE EN LA REGADERA ESTABA VACIO Y NO DAN TOALLAS PARA SECADO DE MANOS, FUERA DE ESO TODO EN ORDEN

2026-01-24 • via Nuitee
J
Jorge Emmanuel • family_with_children • mx
10
Hotel en Paseo Montejo
Pros:

Tuve que extender mi estancia en este hotel y el personal fue muy atento para poder dejar mis pertenencias y conservar la misma habitación. Limpieza excelente, agua caliente en todo momento, camas y almohadas cómodas, hotel tranquilo para una estancia en familia.

Cons:

Tal vez a algunas personas les parezca una habitación pequeña pero a mi parecer cumple su función

2026-01-24 • via Nuitee
L
Levy • family_with_children • us
7
Pros:

Location. Staff. Concept. Comfortable bed.

Cons:

The room was very small. The bathroom very small and no WASH clothes. Small and thin pillows.

2026-01-23 • via Nuitee
I
Isaias • couple • us
9
2026-01-22 • via Nuitee
M
Mary • family_with_children • mx
9
Pros:

Que el personal fue muy amable

Cons:

Que no me ofrecieron nada para mi mascota jejeje en otros lados lo hacen

2026-01-21 • via Nuitee
A
Adrián • family_with_children • mx
7
Merida caliente . Como su área de recepción
Pros:

La ubicación

Cons:

No había clima en área de recepción, estancia y comedor.

2026-01-20 • via Nuitee
T
Tina • couple • de
3
Cons:

Extremly noisy

2026-01-20 • via Nuitee