Fenix Hotel

Hotels
9.1 (513 reviews)
Queseras del Medio E 11-205 , Quito , ec

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Fitness center
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good breakfast options
Good location
Comfortable accommodations
Cons:
Food quality could be better
Variability in room quality
Safety concerns at night
Basic breakfast options

Categories

Cleanliness
9.23
Overall clean with some complaints about specific room details.
Service
9.5
Most reviews mention friendly staff and great service overall.
Location
9.34
Good location but some concerns about safety at night.
Room Quality
8.69
Some issues with room reservations and noise in certain rooms.
Amenities
9.02
Good facilities but could improve food options.
Value for Money
8.88
Fair value but some mention of basic breakfast options.
Food and Beverage
8.63
Mixed reviews on food quality; some not satisfied.
Overall Experience
9.5
Generally a positive experience with several commendations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:46

Property Description

Luxurious Accommodation:
Experience spacious rooms with contemporary design, flat-screen TVs, and comfortable work desks. Relax in the private bathroom with complimentary toiletries.

Dining and Events:
Indulge in a delicious breakfast buffet at Bennu Restaurant, offering a variety of national and international dishes. Host events in our spacious halls accommodating up to 250 guests.

Convenient Location:
Located in the heart of Quito, enjoy easy access to major attractions, convention centers, and institutions. Explore the vibrant December 6th Street just blocks away.

Book your stay at Fenix Hotel for a perfect blend of luxury, convenience, and top-notch service!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: UIO

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for US$15 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 513 reviews
Cleanliness: 9.23
Service: 9.5
Location: 9.34
Room Quality: 8.69
Amenities: 9.02
Value for Money: 8.88
Food and Beverage: 8.63
Overall Experience: 9.5
J
Jasmina • solo_traveller • pa
9
Pros:

Habitación

Cons:

Horario del restaurante

2026-06-22 • via Nuitee
G
Gina • solo_traveller • ec
10
Perfecto para una actividad en el Coliseo Rumiñahui
Pros:

El lugar es perfecto para cualquier evento en el coliseo rumiñahui , o alguna actividad en el centro ya q está relativamente cerca .
El servicio es excelente , el desayuno y buen precio .

Cons:

Las habitaciones que dan a la calle , se escucha pasar carros y motos toda la noche .

2026-06-18 • via Nuitee
E
Elisabete • solo_traveller • pt
7
2026-06-17 • via Nuitee
I
Ilise • solo_traveller • au
8
2026-06-17 • via Nuitee
M
Maria • couple • gr
8
Θετική σχέση παροχών - τιμής
Pros:

Το πρωινό είχε αρκετές επιλογές ως προς τα φρούτα και τους χυμούς. Ό,τι προσφέρθηκε, ήταν σε εξαιρετική ποιότητα. Η καθημερινή καθαριότητα των δωματίων ήταν σε πολύ καλό επίπεδο. Σε εξαιρετικά κοντινή απόσταση από τα πανεπιστήμια της πόλης.

Cons:

Τα δωμάτια χρήζουν μερικής ανακαίνησης. Το πρωινό θα μπορούσε να είχε περισσότερες επιλογές ως προς τα φαγητά και τα γλυκά. Καλό θα είναι να προσφέρονται παντόφλες μίας χρήσης στους επισκέπτες.

2026-06-16 • via Nuitee
N
Nóra • extended_group • hu
10
2026-06-16 • via Nuitee
P
Paulina • solo_traveller • ec
8
2026-05-24 • via Nuitee
J
Jennifer • couple • ec
10
Excelente
2026-05-23 • via Nuitee
D
David • family_with_children • ec
10
Recomendado. Personal atento y amable, habitaciones cómodas y limpias
Pros:

Habitaciones amplias, cómodas y limpias. Personal muy amable y servicial. Muy cerca del coliseo Rumiñahui. Buen desayuno buffet.

Cons:

Todo estuvo excelente.

2026-05-20 • via Nuitee
R
Reinoso • solo_traveller • ec
10
Pros:

La comodidad y cercanía al metro

Cons:

Nada

2026-05-19 • via Nuitee
I
Isabella Reyes • solo_traveller • ec
8
Pros:

Ubicacion al lado del coliseo, perfecto si vas a conciertos en el Rumiñahui

Cons:

Todo bien.

2026-05-18 • via Nuitee
P
PAOLO • solo_traveller • ec
10
2026-05-14 • via Nuitee
C
Cristina • extended_group • pt
10
Pros:

Localização, simpatia dos funcionários, limpeza, pequeno-almoço

Cons:

N/A

2026-05-12 • via Nuitee
A
Aleksandr • solo_traveller • ru
10
2026-05-11 • via Nuitee
R
Romero montenegro • couple • ec
10
Excelente servicio muy lindo todo
Pros:

Me encanto hospedarme aquí, el servio es excelente! Muy amables y serviciales sin duda volvería y lo recomendaría.

2026-05-11 • via Nuitee
C
CORREA PERALTA • solo_traveller • ec
10
Pros:

Excelente

2026-05-09 • via Nuitee
D
Deysi • couple • ec
10
Recomendado
Pros:

Excelente atención y servicio, queda muy cerca del coliseo Rumiñahui. Las habitaciones son muy acogedoras con buena iluminación, sus camas son muy cómodas, el agua es caliente y el desayuno muy delicioso,

2026-05-04 • via Nuitee
I
Isaac • couple • ec
10
2026-04-28 • via Nuitee
S
Sabina Gurumendi • solo_traveller • ec
10
2026-04-27 • via Nuitee
F
Fernando • couple • ec
10
MUY BIEN
Pros:

Buen desayuno.

2026-04-27 • via Nuitee