Fenix Hotel

Hotels
9.1 (525 reviews)
Queseras del Medio E 11-205 , Quito , EC
+593 99 934 5023

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Fitness center
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good breakfast options
Good location
Comfortable accommodations
Cons:
Food quality could be better
Variability in room quality
Safety concerns at night
Basic breakfast options

Categories

Cleanliness
9.23
Overall clean with some complaints about specific room details.
Service
9.5
Most reviews mention friendly staff and great service overall.
Location
9.34
Good location but some concerns about safety at night.
Room Quality
8.69
Some issues with room reservations and noise in certain rooms.
Amenities
9.02
Good facilities but could improve food options.
Value for Money
8.88
Fair value but some mention of basic breakfast options.
Food and Beverage
8.63
Mixed reviews on food quality; some not satisfied.
Overall Experience
9.5
Generally a positive experience with several commendations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:46

Property Description

Luxurious Accommodation:
Experience spacious rooms with contemporary design, flat-screen TVs, and comfortable work desks. Relax in the private bathroom with complimentary toiletries.

Dining and Events:
Indulge in a delicious breakfast buffet at Bennu Restaurant, offering a variety of national and international dishes. Host events in our spacious halls accommodating up to 250 guests.

Convenient Location:
Located in the heart of Quito, enjoy easy access to major attractions, convention centers, and institutions. Explore the vibrant December 6th Street just blocks away.

Book your stay at Fenix Hotel for a perfect blend of luxury, convenience, and top-notch service!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: UIO

Location

Guest Reviews

9.1
Based on 525 reviews
Cleanliness: 9.23
Service: 9.5
Location: 9.34
Room Quality: 8.69
Amenities: 9.02
Value for Money: 8.88
Food and Beverage: 8.63
Overall Experience: 9.5
L
Luis • couple • ec
9
Estupendo
Pros:

Muy buena ubicación, ambientes limpios y confortables. Personal muy amable y servicial. Cuenta con estacionamiento privado y sirven un buen desayuno Buffet

2026-10-25 • via Nuitee
E
Ericka • couple • ec
9
2026-10-19 • via Nuitee
M
Miguel Escudero • couple • ec
9
2026-10-18 • via Nuitee
A
Alexander • couple • ec
10
2026-10-18 • via Nuitee
N
Nacipucha • solo_traveller • ec
9
2026-10-18 • via Nuitee
M
Moreira • extended_group • ec
8
muy bien
Pros:

el desayuno, la ubicación para el evento que teníamos

Cons:

nada, todo estuvo bastante bien

2026-10-16 • via Nuitee
D
Deysi • couple • ec
10
Recomendado
Pros:

Siempre voy a este hotel cuando viajo a Quito, es muy cómodo, limpio, buena atención y un desayuno muy delicioso.

2026-10-16 • via Nuitee
M
maribel • family_with_children • ec
9
EXCELENTE UBICACION Y SERVICIO
Cons:

EL DESAYUNO PODRIA MEJORAR, EL JAMON NO ERA TAN BUENO Y LOS HUEVOS MUY CRUDOS

2026-10-13 • via Nuitee
R
RUBEN • extended_group • ec
10
FELICITACIONES A TODO EL PERSONAL. TODO ESTUVO FANTASTICO
Pros:

La atención del personal, desayuno buffet excelente, habitación limpia y muy comoda.

Solicite cambio de habitación, y me facilitaron una mini suite. Muchas gracias
FELICITACIONES

Cons:

LLegamos en la noche y no habia restaurant cerca.

2026-10-13 • via Nuitee
A
Adrian • couple • ec
10
Cómoda y complaciente
Pros:

Todo el personal muy amable, las instalaciones limpias y la atención estaba perfecta.

Cons:

Me pareció bien todo

2026-10-11 • via Nuitee
M
Marcela Corral • extended_group • ec
10
2026-10-08 • via Nuitee
G
Gloria • solo_traveller • br
9
Estadia em Quito
Pros:

O hotel é bom, tem um café da manhã variado: sucos, frutas, frios, pães quentinhos, comidas quentes, cereais.
O quarto em que eu fiquei era espaçoso, cheirosinho, só senti falta de ar condicionado.
Os funcionários são muito solícitos.
O hotel está localizado perto do metrô, de ônibus e de alguns pontos turísticos de Quito.
Só senti falta de um bom restaurante por perto. Há um próximo, mas não me agradou. Também tem um muito bom dentro do hotel.
Foi uma estadia ótima nesse hotel.

Cons:

Nada a reclamar.

2026-10-08 • via Nuitee
A
Apolo • couple • ec
10
Me encantó
Pros:

Todo

Cons:

Todo bien con el alojamiento

2026-10-08 • via Nuitee
O
Omar Antonio • solo_traveller • ec
8
2026-10-07 • via Nuitee
X
Xavier • solo_traveller • ec
9
2026-09-18 • via Nuitee
L
LUIS • couple • pe
10
2026-09-17 • via Nuitee
M
MARILYN • couple • ec
10
2026-09-14 • via Nuitee
A
Aleksei • solo_traveller • co
8
2026-09-13 • via Nuitee
M
Mateo • couple • ec
10
Pros:

La habitación amplia

Cons:

Todo me gusto

2026-09-12 • via Nuitee
C
Carrillo • solo_traveller • ec
10
Pros:

La habitación, la muy buena actitud del personal del hotel, la limpieza y la amplitud del cuarto

2026-09-12 • via Nuitee