Kimpton Hotel Palomar Philadelphia by IHG

Hotels
•
Kimpton Hotels
9 (847 reviews)
117 South 17th Street , Philadelphia , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Excellent customer service
Spacious rooms
Cons:
Outdated rooms
Long wait for breakfast
Dingy carpet

Categories

Cleanliness
7.89
The rooms felt dated and needed a refresh; the carpet was dingy.
Service
9.86
Staff were genuinely lovely and provided excellent customer service.
Location
9.9
Located in a good area accessible to restaurants, shopping, and cafes.
Room Quality
7.85
The room furnishings and fixtures were outdated.
Amenities
9.88
The Presidential Suite had excellent amenities and complimentary snacks.
Value for Money
8.84
Considered solid for location, but the room quality felt like a 3-star hotel.
Food and Beverage
8.39
Food quality was average; service at breakfast had long delays.
Overall Experience
9.36
A generally favorable experience with some comments on room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 14:11

Property Description

Luxurious Art Deco Interiors
Experience the elegance of Art Deco design at Kimpton Hotel Palomar Philadelphia, located steps away from Rittenhouse Square. Enjoy the stylish rooms with city views, flat-screen TVs, and deluxe minibars.

Exceptional Amenities
Indulge in the 24-hour concierge service, well-equipped fitness and business centers, and complimentary coffee and tea. Don't forget to unwind at the nightly wine reception from 17:00 – 18:00.

Convenient Location
Explore Walnut Street shopping just 110 meters away and visit historic Independence Hall 1.7 km from the hotel. Book now for a luxurious stay in the heart of Philadelphia at Kimpton Hotel Palomar.

Important information:

Kimpton Hotels considers 10 or more rooms a group. Kimpton Hotels reserves the right to cancel 10 or more rooms booked online. Please contact the hotel directly if you are booking 10 or more rooms.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHL

Property Policies

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and charges are applicable.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 68.40 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

9
Based on 847 reviews
Cleanliness: 7.89
Service: 9.86
Location: 9.9
Room Quality: 7.85
Amenities: 9.88
Value for Money: 8.84
Food and Beverage: 8.39
Overall Experience: 9.36
J
jessica • solo_traveller • us
10
2026-04-04 • via Nuitee
J
Janie • couple • us
10
2026-04-03 • via Nuitee
P
philip • solo_traveller • us
10
WOuld stay again
Pros:

STAFF amazing met anything and everything.

Cons:

The furniture in the rooms is below how the rest of the HOTEL operates. Torn cushions and broken draws / doors.

2026-03-30 • via Nuitee
L
Linda • couple • us
9
2026-03-30 • via Nuitee
T
TeachE29 • family_with_children • us
8
Pros:

The bed, the tub, the shower, the air conditioning, the lights, the lobby, the restaurant, the mirrors, the staff, and the pillows.

Cons:

It was a stain on my bed sheets. There are a few stains on the curtains. The refrigerator wasn't cold, and there wasn't a microwave. The view could have been better too.

2026-03-27 • via Nuitee
N
Nicole Ashley Moseson • family_with_children • us
10
2026-03-23 • via Nuitee
R
Ryan • couple • us
10
FANTASTIC - Amazing staff, amazing property, huge fan and will stay again.
Pros:

Great location, super clean and incredibly quiet rooms.

2026-03-22 • via Nuitee
W
WalkerWine • Family • Westport, Connecticut
6
Nothing Special
Pros:

Other than the great location this Kimpton property is nothing special. Our room could have been anywhere with no special touches and in need of a refresh. The property itself is fine but again nothing of note. No need to pay a premium to stay here if similar options are more affordable.

2026-03-21 • via Tripadvisor
M
milesm611 • Solo travel
10
Great for a business trip
Pros:

Great stay and restaraunt, thanks Dermot!

2026-03-19 • via Tripadvisor
D
D7765JPlisac • Family
10
Wonderful hotel and location
Pros:

This is the third time I have stayed at this Palomar location in Philadelphia. The hotel is very clean and in a great location for parking your car valet, and walking the rest of the weekend. Lots of restaurants and shops within a stones throw of the hotel. The staff is extremely accommodating and friendly. Especially I would like to acknowledge, ONALISA, LIZEL & DERMOT for their hospitality and help you were always greeted upon entry back to the hotel and ask if there’s anything they can do for you. Especially enjoyed the free popcorn and wine hour. They have it every night between 5 and 6 PM. They even had a non-alcoholic drink available free of charge. It’s five star service.

2026-03-18 • via Tripadvisor
F
ffejjeffffej • Solo travel • Raleigh, North Carolina
10
Top notch service
Pros:

Great service. Made half a dozen visits to the front desk and never had to wait. Jennifer in particular was fabulous! Did I get early check in? Yes I did. Did the front desk print some papers for me that I needed? Yes they did. And an envelope too.

2026-03-16 • via Tripadvisor
4
450wda • Friends getaway
10
Great stay+
Pros:

The team was AMAZING! From check in I was immediately greeted and offered to carry in my luggage and valet me car.

Checkin was seamless, friendly, professional.

Any requests we had were met with courtesy and in a timely manor.

2026-03-16 • via Tripadvisor
E
edwinr983 • Family • New York City, New York
10
Cheer Comp Stay - Philly
Pros:

We recently stayed at this hotel for a cheer competition in Philly and chose it specifically because we needed a family & dog‑friendly option—and we’re so glad we did.

From the very beginning, the staff were incredibly welcoming and accommodating. In fact, the best part of our stay was the consistently positive interactions we had with team members across the board: front desk, valet, housekeeping, and food and beverage. Everyone we encountered was friendly, professional, and genuinely helpful. Special shoutouts to Jenn and Aaron for making our checkout process seamless.

Our room was very clean, and the shower had excellent water pressure. Traveling with our dog, we really appreciated the provided pet bowl and bed—our dog slept soundly in them each night, which made our stay that much more comfortable and stress-free.

The on-site restaurant, Square 1682, was absolutely wonderful. The cocktails and dishes were thoughtfully crafted, and each plate seemed even more flavorful than the last. Service was very attentive and kept passing by to ask if we needed anything. Room service was also prompt, courteous, and consistent in quality.

Location in center city was excellent, many upscale shopping and dining options.

We’re already planning a future trip to Philadelphia to visit Independence Hall and Old City, and we will definitely return to this hotel when we do. Thank you for a fantastic stay!

2026-03-15 • via Tripadvisor
S
SImoneShaw • Family
10
Onalisa Rocks!
Pros:

Onalisa was the best. So friendly and helpful!

2026-03-15 • via Tripadvisor
K
Krista • couple • us
8
Pros:

The location was great

Cons:

Needs a bit of a refresh but it’s comfortable

2026-03-15 • via Nuitee
A
Alison • couple • us
2
Would never go back, the room was depressing and small without amenities.
Pros:

The room was quiet, and the towels were nice.

Cons:

It's dark and loud in the lobby, and the furniture is shabby and dirty. The room was small and barely one notch above a motel. There was an empty bottle from a previous guest that we had to ask twice to be removed. One of the bedside lights had to be fixed. There was no coffee machine, which is standard. The fridge was empty, which we were told is policy since COVID (it has been six years, people).
Someone has made the ridiculous decision to play loud music in ridiculous locations (the elevator, at 9:00 in the morning, in the dining room). Why? Who asked for that?

2026-03-09 • via Nuitee
V
V5289UMkelliem • Business
10
Business in Philly
Pros:

It was my first time in Philly in over 10 years. I greatly appreciate the great service by Dermot and Aaron. They were great support for the three days I spent in the market on business.

2026-03-08 • via Tripadvisor
C
Cuevas • solo_traveller • us
10
Very beautiful & luxurious
Pros:

Very aesthetic and cozy

Cons:

Everything was wonderful

2026-03-08 • via Nuitee
S
SailFuture • Business • Sarasota, Florida
10
Great!
Pros:

Irinna was great! Helpful and friendly service. Room was comfortable and well kept.

2026-03-07 • via Tripadvisor
T
Thomas • family_with_children • us
10
Pros:

Great interior design, nice classic look. Room was great and the hot tub was even better. Excellent customer service and overall an excellent place to spend your money at.

2026-03-07 • via Nuitee