Kimpton Hotel Palomar Philadelphia by IHG

Hotels
Kimpton Hotels
9 (927 reviews)
117 South 17th Street , Philadelphia , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Excellent customer service
Spacious rooms
Cons:
Outdated rooms
Long wait for breakfast
Dingy carpet

Categories

Cleanliness
7.89
The rooms felt dated and needed a refresh; the carpet was dingy.
Service
9.86
Staff were genuinely lovely and provided excellent customer service.
Location
9.9
Located in a good area accessible to restaurants, shopping, and cafes.
Room Quality
7.85
The room furnishings and fixtures were outdated.
Amenities
9.88
The Presidential Suite had excellent amenities and complimentary snacks.
Value for Money
8.84
Considered solid for location, but the room quality felt like a 3-star hotel.
Food and Beverage
8.39
Food quality was average; service at breakfast had long delays.
Overall Experience
9.36
A generally favorable experience with some comments on room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 14:11

Property Description

Luxurious Art Deco Interiors
Experience the elegance of Art Deco design at Kimpton Hotel Palomar Philadelphia, located steps away from Rittenhouse Square. Enjoy the stylish rooms with city views, flat-screen TVs, and deluxe minibars.

Exceptional Amenities
Indulge in the 24-hour concierge service, well-equipped fitness and business centers, and complimentary coffee and tea. Don't forget to unwind at the nightly wine reception from 17:00 – 18:00.

Convenient Location
Explore Walnut Street shopping just 110 meters away and visit historic Independence Hall 1.7 km from the hotel. Book now for a luxurious stay in the heart of Philadelphia at Kimpton Hotel Palomar.

Important information:

Kimpton Hotels considers 10 or more rooms a group. Kimpton Hotels reserves the right to cancel 10 or more rooms booked online. Please contact the hotel directly if you are booking 10 or more rooms.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHL

Property Policies

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and charges are applicable.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 68.40 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 927 reviews
Cleanliness: 7.89
Service: 9.86
Location: 9.9
Room Quality: 7.85
Amenities: 9.88
Value for Money: 8.84
Food and Beverage: 8.39
Overall Experience: 9.36
R
Ronald couple us
10
2026-05-29 via Nuitee
E
ERIKA family_with_children jp
9
Pros:

キンプトン系列を初めて利用したのは、フィラデルフィアのキンプトンモナコで、そのときにハッピーアワーやモーニングコーヒー、素敵なインテリアなど、独特のサービスに感動しました。
今回はパロマに宿泊したのですが、同様のサービスがあり、嬉しかったです!
日本の新宿にあるキンプトンもお気に入りで、キンプトンはどこに泊まっても安心だと今回確信しました。
犬好きなら他の宿泊客のフレンドリーなワンちゃんたちに癒されるとゆう特典付き。
モナコは観光に、パロマはお買い物にぴったりの立地です。

日本からのお客さんはアメリカのホテルにケトルがあるかいつも心配されると思うのですが、こちらはコーヒーメーカーでお湯が沸かせたのも良かったです!
スタッフもみんなフレンドリーでした!

Cons:

バスタブの栓の閉め方がわかりづらかったです。

2026-05-25 via Nuitee
S
Sara family_with_children us
10
Was not familiar with the property when I booked it but will definitely choose it again!
Pros:

The room was large, well appointed and comfortable. The staff was very friendly, helpful and responsive. The hospitality credit was a really nice surprise and encouraged us to use the amenities at the hotel. The location was terrific. I was very pleased overall.

Cons:

Was not able to get an extra blanket.

2026-05-18 via Nuitee
D
david couple es
8
Pros:

Great location

Cons:

Room was quite small and basic

2026-05-13 via Nuitee
D
Daniel solo_traveller us
10
2026-05-12 via Nuitee
S
Sheryl couple us
10
2026-05-11 via Nuitee
D
Debbie couple us
8
2026-05-08 via Nuitee
K
K1715BAdeborahm Couples
10
Best experience in philly
Pros:

Our favorite hotel mainly the concierge fell from heaven Rasheed! He made this trip like 5 star period!!! Beautiful hotel great area. We had corner spa room 4 th floor quite excellent!!! The view is the bomb I looked out constantly I was looking at independence hall! Food was excellent!! Rooms perfection.we love this hotel but mainly don’t ever lose Rasheed we Love him!!!!! Been coming to Philly for 9 years my dr is there we live in Florida usually we were at Hilton penns landing… can’t compare to kimpton you’ll be treated like royalty !

2026-05-07 via Tripadvisor
S
siobhan family_with_children gb
3
Pity they do t spend some of the extortionate room price on a refurbishment of the rooms and corridor areas - very dated
Pros:

Foyer area has nice decor and staff helpful and friendly

Cons:

I was on the 14th floor - very grubby and badly in need of an upgrade - even a lick of paint . Room needed. Deep clean - they just cleaned the main areas

2026-05-07 via Nuitee
A
Amy solo_traveller us
10
2026-05-07 via Nuitee
A
Alexander family_with_children de
5
Месторасположение хорошее все доступно, если неважно время в отеле то можно прищурится и по ночевать, но если есть ребён
Pros:

Нам понравилось что нам дали возможность долго выбирать хотя бы более-менее подходящий номер и мы смогли выбрать тот который имеет вид
Всё остальное ниже среднего

Cons:

Не понравился вход достаточно все грязно
Номера очень устарели
Ты находиться в номере неприятно нет желания оставаться.
Очень дорогая парковка поэтому находил другие варианты

2026-05-06 via Nuitee
J
janaki family_with_children us
8
Pros:

Clean

Cons:

Traffic congestion

2026-05-06 via Nuitee
6
62kevinc Family
10
Wonderful service!
Pros:

The Kimpton Palomar provided a wonderful experience with exceptional service from check in to check out.

The front desk is welcoming, the lobby is lovely, the valet staff is friendly and efficient and the housekeepers are excellent.

The restaurant, Square 1682, is wonderful. The chef has created a great menu with impeccably prepared tasty dishes perfectly presented. The restaurant staff is exceptional. You will not find a more welcoming and friendly hostess than the lovely and vivacious Tauna who makes everyone feel like family. Sonya-Kay, our server, was kind, attentive and professional in all of our visits to Square 1682.

The Kimpton Palomar is centrally located, nicely appointed and impeccably staffed.

2026-05-02 via Tripadvisor
J
janeH5277SF Family
6
AC broken
Pros:

We arrived for our daughter’s dissertation defense for two nights. The hotel is situated at a very busy intersection so the parking attendants are quick to take your car. So quick, we neglected to get all our items out of the car before they whisked it away. They happily returned the car to us to get our items. Check in went smoothly and we were assigned the 22nd floor. Beds were comfortable. Slight carpet tear in front of door and shade on window was torn. Replacement of towels the next morning was appreciated. Our first night went fine. Our second night we noticed the ac was not working. We called ( phone in room not working ) from the hallway at 830pm. We were given the option of moving or having engineer come to fix ac. We chose to have a visit from the engineer. He”fixed it” and the room started to cool. At 12:30am it was 77degrees and we called again. Engineer was no longer available and we were given the option of moving ( nothing on our floor) and since we were all in bed , we opted to wait for the engineer to arrive at 7:15am. The room reached 79 degrees. ( surprised there was not an “on call” engineer). He arrived and the ac was “fixed “ again. We got ready to leave and checked out. Our compensation offerings were points , (not interested ) or two nights of parking fee. Manager was “in a meeting” as I truly felt we should have been compensated for our night of incomplete sleep. This was our first experience at a Kimpton and I think we will hesitate to book one again.
Btw
They also have a very cute program in the lobby to send postcards ( provided ) while you are there ( they post them themselves ) No one has received ours yet :(

2026-04-28 via Tripadvisor
O
oliviadP5620AT Couples
10
Great
Pros:

Cindy was fantastic. Food and drinks were delicious, very clean restaurant. Would definitely come again!

2026-04-27 via Tripadvisor
L
Lavern couple us
8
2026-04-27 via Nuitee
J
Joanne couple gb
4
2026-04-27 via Nuitee
T
TKrobath Business South Riding, Loudoun County, Virginia
10
OMG
Pros:

OMG so flavorful. Smash burgers were a little spicy but so flavorful. And they came with a salad!! The squid ink pasta was excellent! Crab pretzel - OMG. Cosmos were excellent

2026-04-22 via Tripadvisor
1
129kk Business Washington DC, District of Columbia
10
Great stay at this funky hotel
Pros:

We had a great experience at this funky hotel right in Philadelphia. It was an easy walk to our conference venue and to terrific restaurants, including Dizengoff right around the corner. Square 1682, on the first floor, made the best breakfast my husband said he had ever eaten. The staff was exceptionally friendly and helpful and a special thanks to Nile and Jenn for a great stay!

2026-04-22 via Tripadvisor
B
bradange08 Business
6
Good Bathroom lighting
Pros:

The staff is great and the complimentary wine hour is nice. However, the rooms are a bit worn and there is no coffee or Nespresso machine in the room. The bed was comfortable, but they should use a duvet cover instead of 2 flat sheets to cover the duvet. The only thing I really did appreciate was the bright lighting in the bathroom, essential for applying makeup. I usually try to avoid IHG hotels all together because they are notorious for using terrible dim led lighting in bathrooms.

2026-04-21 via Tripadvisor