Aqua Hotel

Hotels
6.1 (412 reviews)
Calle 20 (El Remanso), 877 entre 28 y 29 , Punta del Este , uy

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Excellent location
Helpful staff in breakfast service
Cons:
Cleanliness issues
Poor maintenance and service at reception

Categories

Cleanliness
4.4
Numerous complaints about cleanliness and maintenance, notably in bathrooms and common areas.
Service
7.4
Mixed reviews; some mentioned helpfulness in breakfast service, but poor reception experience noted.
Location
8.4
Many reviews praised the excellent location of the hotel.
Room Quality
5.4
Issues with the maintenance and setup of rooms; complaints about outdated facilities.
Amenities
5.9
Basic amenities are provided; however, the food options and room features could be improved.
Value for Money
5.4
Criticism regarding the price compared to the quality of service and facilities.
Food and Beverage
5.9
Breakfast quality could be improved based on multiple reviews.
Overall Experience
6
Average experience due to strong location but significant maintenance and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:54

Property Description

Prime Location
Located between Punta del Este’s famous La Mansa Beach and La Brava Beach, Aqua Hotel offers a perfect blend of relaxation and adventure.

Luxurious Amenities
Indulge in rooms equipped with air conditioning, a safety deposit box, and some even feature a private hydromassage tub for a touch of luxury.

Convenience at Your Fingertips
Benefit from a 24-hour reception, car rental, tour desk, laundry service, and more, ensuring a seamless stay.

Experience the best of Punta del Este at Aqua Hotel. Book now for a memorable getaway.

Important information:

Based on local tax laws, Uruguayan citizens may be charged value added tax (VAT 10%) from November 15 to the day after Easter. This fee is not automatically calculated in the total costs for the reservation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PDP

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

6.1
Based on 412 reviews
Cleanliness: 4.4
Service: 7.4
Location: 8.4
Room Quality: 5.4
Amenities: 5.9
Value for Money: 5.4
Food and Beverage: 5.9
Overall Experience: 6
C
clifton • family_with_children • br
1
Não recomendo a ninguém
Pros:

Nada

Cons:

Muito sujo e muita desorganização ,inclusive animais circulando nas instalações do hotel como no local do café da manhã .

2026-05-02 • via Nuitee
A
Aguirre • solo_traveller • ar
9
2026-04-21 • via Nuitee
M
Mauricio • extended_group • br
10
2026-04-20 • via Nuitee
S
sofia • couple • ar
6
Pros:

Bien la ubicación!

Cons:

No tenía buena limpieza!

2026-04-13 • via Nuitee
G
giselle • couple • uy
7
Pros:

La ubicación muy buena.

Cons:

La habitación regular, la separaba de otra con una puerta que se escuchaba todo. El desayuno regular.

2026-04-08 • via Nuitee
N
Natalia • couple • uy
2
2026-04-08 • via Nuitee
J
Juan Horacio • couple • uy
7
No se invierte y seguirá cayendo
Pros:

La ubicación

Cons:

La higiene y el estado general de las instalaciones

2026-04-07 • via Nuitee
C
Cynthia • couple • uy
4
2026-04-06 • via Nuitee
F
FERNANDO • couple • ar
7
BUENA RELACION CALIDAD PRECIO EN UNA MUY BUENA UBICACION EN LA PENINSULA, CERCA DE TODO,
Pros:

EL DESAYUNO ES MUY BUENO. LA UBICACION ES MUY BUENA. LA RELACION CALIDAD PRECIO ES MUY BUENA.
ESTA CERCA DE LOS PRINCIPALES ATRACTIVOS DE LA PENINSULA.

Cons:

AL HACER EL CHECK IN SE EQUIVOCARON EN EL IMPORTE QUE DEBIAN CARGAR A MI TARJETA DE CREDITO.
TUVE QUE COMENTARLE AL RECEPCIONISTA PARA QUE CORRIJA EL ERROR Y ME COBRE LA SUMA CORRECTA.

2026-04-03 • via Nuitee
G
Guadalupe • solo_traveller • ar
7
2026-04-02 • via Nuitee
R
Roxana • family_with_children • ar
8
Buena ubicación
Pros:

La ubicación!!!

Cons:

Ya fui otros años.

2026-04-01 • via Nuitee
D
De Brun • couple • uy
8
2026-03-21 • via Nuitee
B
Betuel • couple • br
8
Pros:

Localizacao excelente,perto de tudo.

2026-03-18 • via Nuitee
H
Hernandez • couple • uy
3
Pros:

La ubicación, tienen que mejorar el hotel

Cons:

La cama, no se podia fumar, el agua caliente demoro muchismo en salir las toallas viejas cuando nos bañamos el agua salia x abajo de la puerta del baño el cable no funciona en la madrugada el desayuno no habia casi nada a las 10nde la mañana no creo que eso se termine el pan estaba duro la tostadora esta fallando las mesas se mueven la leche fría

2026-03-17 • via Nuitee
E
Ethel • family_with_children • uy
7
2026-03-16 • via Nuitee
G
Gutiérrez • couple • uy
7
2026-03-16 • via Nuitee
K
Kreig • solo_traveller • us
7
2026-03-15 • via Nuitee
M
Marcelo • couple • uy
1
2026-03-13 • via Nuitee
O
Ortiz • solo_traveller • uy
10
2026-03-12 • via Nuitee
C
Carmen • couple • uy
1
2026-03-12 • via Nuitee