Aqua Hotel

Hotels
6.1 (382 reviews)
Calle 20 (El Remanso), 877 entre 28 y 29 , Punta del Este , uy

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Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Excellent location
Helpful staff in breakfast service
Cons:
Cleanliness issues
Poor maintenance and service at reception

Categories

Cleanliness
4.4
Numerous complaints about cleanliness and maintenance, notably in bathrooms and common areas.
Service
7.4
Mixed reviews; some mentioned helpfulness in breakfast service, but poor reception experience noted.
Location
8.4
Many reviews praised the excellent location of the hotel.
Room Quality
5.4
Issues with the maintenance and setup of rooms; complaints about outdated facilities.
Amenities
5.9
Basic amenities are provided; however, the food options and room features could be improved.
Value for Money
5.4
Criticism regarding the price compared to the quality of service and facilities.
Food and Beverage
5.9
Breakfast quality could be improved based on multiple reviews.
Overall Experience
6
Average experience due to strong location but significant maintenance and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:54

Property Description

Prime Location
Located between Punta del Este’s famous La Mansa Beach and La Brava Beach, Aqua Hotel offers a perfect blend of relaxation and adventure.

Luxurious Amenities
Indulge in rooms equipped with air conditioning, a safety deposit box, and some even feature a private hydromassage tub for a touch of luxury.

Convenience at Your Fingertips
Benefit from a 24-hour reception, car rental, tour desk, laundry service, and more, ensuring a seamless stay.

Experience the best of Punta del Este at Aqua Hotel. Book now for a memorable getaway.

Important information:

Based on local tax laws, Uruguayan citizens may be charged value added tax (VAT 10%) from November 15 to the day after Easter. This fee is not automatically calculated in the total costs for the reservation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PDP

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

6.1
Based on 382 reviews
Cleanliness: 4.4
Service: 7.4
Location: 8.4
Room Quality: 5.4
Amenities: 5.9
Value for Money: 5.4
Food and Beverage: 5.9
Overall Experience: 6
S
Sofia • extended_group • es
7
Pros:

Personal muy atento. Buena ubicación. Limpio

Cons:

Le hace falta una buena reforma

2026-02-28 • via Nuitee
E
eduardo • solo_traveller • uy
6
Pros:

Ubicación

Cons:

Desayuno

2026-02-27 • via Nuitee
H
Hernandez • couple • uy
2
Regular
Cons:

La dueña estaba a los gritos en hall del edificio diciendo que nunca mas hagan reservaciones sin antes verles la cara y menos por telefono, porque habian Gitanos y no queria gitanos en su edificio. Discriminacion total

2026-02-26 • via Nuitee
M
Marcelo • extended_group • uy
7
2026-02-25 • via Nuitee
C
carricaburu • family_with_children • ar
8
Recomendable
Pros:

Todo perfecto en linea general. El desayuno esta bien, con lo justo...el café no es muy rico y suele estar frio. No hay huevos revueltos.

2026-02-24 • via Nuitee
E
Eduardo • family_with_children • br
6
Razoável mas bem localizado
Pros:

Localização muito boa

Cons:

Hotel antigo, pouca manutenção

2026-02-24 • via Nuitee
G
Gimena • solo_traveller • uy
3
2026-02-23 • via Nuitee
V
Victor • family_with_children • uy
10
Pros:

Ubicación muy céntrica, buen desayuno

2026-02-23 • via Nuitee
F
fernando javier • solo_traveller • ar
7
La ubicación es recomendable
Pros:

Ubicación

Cons:

Pocos elementos en el baño (jabón Shampu etc )

2026-02-23 • via Nuitee
A
Anabelen • extended_group • uy
8
Cons:

El mal olor en la entrada y pasillo de planta baja

2026-02-23 • via Nuitee
Y
Yonny • couple • uy
6
Buena relación precio calidad.
Pros:

La ubicación

Cons:

Desayuno y limpieza

2026-02-23 • via Nuitee
A
Andrei Roberto Silva • couple • br
5
regular
Pros:

Apenas localizaçãp

Cons:

Hotel antigo, ar condicionado antigo e sujo, instalações velhas

2026-02-22 • via Nuitee
C
CARLOTA • couple • br
10
2026-02-22 • via Nuitee
M
Marcelo • couple • br
2
Decepção
Pros:

O hotel ficou parado no tempo, não houve uma atualização. O elevador está em péssima condições, um grande risco.

Cons:

Não gostei da situação atual.

2026-02-22 • via Nuitee
M
Medero • couple • uy
6
2026-02-14 • via Nuitee
L
Liliana • couple • uy
8
Muy bien
Pros:

Habitación cómoda, buena limpieza y atención del personal

Cons:

Falta una sala de estar mas cómoda

2026-02-14 • via Nuitee
P
Pedro • family_with_children • ar
6
Para una sola noche
Pros:

Ubicación y precio

Cons:

Muy sucias las alfombras,impossible estacionar cerca, incómodos los baños.

2026-02-14 • via Nuitee
J
Jenny • couple • uy
2
Pros:

El chico de la recepción súper amable y las chicas de la limpieza también.

Cons:

El hotel es espantoso, deteriorado, cero inversión para ponerlo un poco a punto, dueñ@s que quieren sólo ganancia y nada de inversión. Lo único bueno fue la atención, nos cambiaron de habitación sin problema cuando lo pedimos, las muchachas de la limpieza muy buena onda también. Lo que indigna es lo de toda la vida en punta del este: te cobran un disparate por hospedajes que no lo valen.

2026-02-13 • via Nuitee
M
Marti • solo_traveller • uy
7
Buen hotel, buena ubicación
Pros:

Bien ubicado el hotel, buen servicio y check-in en cualquier horario, las fotos se asemejan al hotel.

Cons:

N/A

2026-02-13 • via Nuitee
C
Carlos • couple • uy
10
2026-02-13 • via Nuitee