Clayton Hotel London Wall

Hotels
Clayton
9.4 (2141 reviews)
7 - 9 Copthall Avenue , London , gb

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great service
Welcoming atmosphere
Excellent breakfast
Cons:
Room allocation issue
One room felt small

Categories

Cleanliness
9.28
Rooms were very clean and well-tidied.
Service
9.75
Service was exceptional, with staff like Astha, Rifat, and others receiving specific praise for attentiveness.
Location
9.29
Hotel is centrally located and felt very safe.
Room Quality
8.94
Rooms mentioned to be spacious, though some noted they were a bit older.
Amenities
9.27
The breakfast was well-rated, with good variety and quality.
Value for Money
9.23
Overall experience justifies the cost, despite a slight issue with room allocation.
Food and Beverage
9.78
Breakfast was highly praised for variety and taste, contributing to a great experience.
Overall Experience
9.65
Guests expressed satisfaction with their stays and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 13:24

Property Description

Luxurious Rooms and Suites
Indulge in stylish rooms and suites equipped with modern amenities, super king-size beds, and luxurious en suite bathrooms with organic toiletries. Enjoy the convenience of a Nespresso coffee machine and a Bowers & Wilkins Wireless Bluetooth Speaker in each room, perfect for unwinding in style.

Gastronomic Delights
Satisfy your culinary cravings at Clayton Bar & Restaurant, offering a delectable dining experience in elegant art deco settings. Explore a menu that will tantalize your taste buds or venture out to nearby dining hotspots like Old Spitalfields Market and Shoreditch for a diverse culinary adventure.

Prime City-Centre Location
Immerse yourself in the heart of London's old city at Clayton Hotel London Wall, with easy access to major attractions, 3 tube stations, and Liverpool Street Station. Whether you're exploring historic landmarks or trendy neighborhoods, this hotel offers the perfect base for your London adventures.

Book now to experience the epitome of luxury and convenience at Clayton Hotel London Wall.

Important information:

On arrival a pre-authorization for incidentals will be required from a valid credit or debit card.

If you have made a nonrefundable booking, Clayton Hotel London Wall will send a secure link via email and SMS, if a valid mobile number has been provided. Please complete the pre-payment using this secure link. This link is only valid for 24 hours, if payment is not received within this time, your reservation will be canceled.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LCY

Property Policies

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.4
Based on 2141 reviews
Cleanliness: 9.28
Service: 9.75
Location: 9.29
Room Quality: 8.94
Amenities: 9.27
Value for Money: 9.23
Food and Beverage: 9.78
Overall Experience: 9.65
J
Jonathan solo_traveller us
8
2026-05-15 via Nuitee
T
Telemacque couple gb
10
2026-05-13 via Nuitee
I
Iain couple gb
8
Pros:

Met at reception by friendly smiling faces. Makes a big difference. Also offered a drink on arrival. Unfortunately did not get to use the hotel much as my wife fell ill at a function and we spent all night at Royal London Hospital. Your team did agree to a later check out the next day which was very welcome.

Cons:

Room not the biggest and a bit close to lift area but was quiet when we were there.

2026-05-12 via Nuitee
A
alex solo_traveller gb
9
A great option in the heart of the city.
Pros:

Well-priced. Excellent staff.

Cons:

No coat hooks near the door!

2026-05-11 via Nuitee
J
Josefine solo_traveller gb
10
2026-05-11 via Nuitee
F
Faye couple gb
10
Pros:

we checked in nice and early meaning we could put ours bags away safe

Cons:

nothing

2026-05-10 via Nuitee
L
Leigh solo_traveller gb
10
Great!
2026-05-10 via Nuitee
F
Felix solo_traveller gb
10
2026-05-10 via Nuitee
J
Julien couple fr
10
Bon séjour
Pros:

Tout

Cons:

Rien

2026-05-09 via Nuitee
S
Sigita couple lt
3
Excellent hotel location, but a disappointing attitude towards guests
Pros:

The hotel is in a very convenient location, and the rooms are spacious. However, the Deluxe King Room we booked was very dark and clearly in need of renovation; there was also construction outside the window. The breakfast area was cozy and pleasant.

Cons:

What disappointed us the most was the attitude towards guests. After our stay, we reviewed the bill more carefully and realized that when we paid for breakfast upon arrival, a mistake was made and we were charged twice. We immediately contacted the hotel by email, but unfortunately we received no response—no apology, no refund, not even a reply.
When paying £400 per night for a very average quality room, even in the City of London, one would expect at least basic respect for the customer. Everyone makes mistakes, but this kind of response or rather lack of response is completely unacceptable.
Our rating is 3 only because we really appreciated the breakfast staff member, who took all our requests into account, provided excellent service, and created a pleasant atmosphere.

2026-05-06 via Nuitee
S
Sam_smith19 Couples Gosport, Hampshire, England
10
Greatest stay in London
Pros:

Our stay at the Clayton Hotel London Wall was truly amazing. It was our first time staying at this hotel, and it’s definitely one to remember for all the great reasons. We were greeted by PJ & Hamza, who were honestly the best customer reps we have had experience with. They were so friendly, personable and kind; they truly made the first moments of our stay kick off to an incredible start. Our room was so spacious and quiet, just what we wanted for our break away. The facilities too, such as the drink refreshment station, stocked mini fridge and coffee machine were such lovely touches. It was also the best night sleep away in London. On departure, we gave our feedback to PJ who was so attentive and truly cared about our needs. Overall, we throughly enjoyed our stay and will definitely recommend to our anyone looking for a quiet home away for home in London. Thank you so much Clayton Hotel London Wall, we can’t wait to return!

2026-05-03 via Tripadvisor
3
374bros3 Friends getaway
10
5* - Excellent Hospitality from Pampdou - Brilliant
Pros:

We visited London for a short 48hr visit.

The hospitality & shown by Pamodou at Reception made our trip, he was so friendly & understanding - something we will never forget

As a traveller to London a lot for work, it was my first time staying here - I can be sure that I will only stay here from now on

The rooms are spacious, warm & super comfortable. The shower is excellent, with Rituals products for use, which is such a great addition.

The location is unrivalled, right in the heart - a short walk to 3 different Underground Stations - brilliant

The best stay, already looking forward to returning

2026-05-03 via Tripadvisor
S
sabine solo_traveller de
10
Hervorragendes Hotel
Pros:

Exzellentes Frühstück a la carte. Große Zimmer , sehr angenehme Beleuchtung , sehr bequeme Betten .sehr freundliches Personal .

Cons:

Alles gut

2026-05-03 via Nuitee
M
Max couple ch
8
Cons:

check-in dauerte eine Stunde: goodies 1 drink an der bar

2026-05-02 via Nuitee
N
Niamh couple gb
9
2026-05-02 via Nuitee
J
Jade couple gb
10
Lovely hotel, room was perfect.
Pros:

Happy to accommodate an early check-in where possible

2026-05-02 via Nuitee
M
majR9429QI Business
10
Great hotel great location
Pros:

A great hotel in City of London with comfortable room great bathroom nice aspect. Staff could not have been more helpful!

2026-05-01 via Tripadvisor
O
Oliver couple gb
10
2026-04-30 via Nuitee
O
Oliver couple gb
10
2026-04-30 via Nuitee
C
Claire couple gb
10
Wonderful
Pros:

Very spacious room. Extremely comfortable bed.

Cons:

Well located for tube and to participate in and support the London marathon. Also it’s nice that it is off the main road so very quiet.

2026-04-30 via Nuitee