Garner Hotel Idaho Falls Southwest by IHG

Hotels
•
Garner
8.7 (248 reviews)
3200 Outlet Blvd , Idaho Falls , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Convenient freeway access and location near services
Friendly, helpful staff and easy check-in
Consistently clean and modern rooms with laminate floors
Comfortable beds and some spacious rooms
Good value for money
RV/big-rig parking available
Cons:
Breakfast often limited, chaotic or picked over
Road noise / proximity to freeway for some rooms
Thin walls / noise from other rooms
Occasional room issues: creaky beds or mattress softness
Instances of breakfast-area cleanliness issues (sticky tables, missed vacuum)
Parking lot construction causing inconvenience for large vehicles

Categories

Cleanliness
9.2
Multiple guests repeatedly described the property and rooms as clean or very clean; a few comments noted missed cleaning in breakfast area (sticky tables, vacuum not run) but overall cleanliness is a strong positive.
Service
9.3
Staff repeatedly praised as friendly, helpful and accommodating (easy check-in, good front desk service), making service one of the most consistently positive aspects.
Location
8.8
Frequently noted as conveniently located near I-15 and services with easy freeway access and RV parking; some guests mentioned road noise due to proximity to the highway.
Room Quality
8.4
Rooms often described as comfortable and modern with laminate flooring and spacious options, but some reports of creaky beds, smaller room size and a few guest preferences about mattress firmness.
Amenities
8.3
Modern look, laminate floors, walk-in showers and RV parking were positive; however, lack of in-room coffee machines and breakfast-service issues lowered this score slightly.
Value for Money
9
Multiple guests called the hotel budget-friendly and good value for the price, highlighting overall expectations being exceeded for the rate paid.
Food and Beverage
7.5
Mixed to negative sentiment: while some found the breakfast acceptable and coffee good, many reviews noted limited choice, chaotic or picked-over buffets, occasional burned items and insufficient replenishment.
Overall Experience
9.1
Overall positive experience: clean, friendly staff and convenience led to strong recommendations despite recurring minor negatives (breakfast issues, road noise).
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:24

Property Description

Convenient Location and Nearby Attractions
The Sleep Inn & Suites hotel is perfectly situated just 6.4 km from Idaho Falls LDS Temple and the Museum of Idaho. With national parks a short drive away and the Mountain America Event Center across the highway, there's no shortage of things to explore.

Outdoor Activities and Local Attractions
From boating and fishing to visiting the Tautphaus Park Zoo and Heise Hot Springs, there's something for everyone. Don't forget to check out Yellowstone Bear World and Rexburg Rapids for a fun-filled day.

Modern Amenities and Business Services
Enjoy complimentary breakfast, free WIFI, and access to an exercise room during your stay. With in-room conveniences like a flat-screen TV, microwave, and refrigerator, you'll feel right at home. Plus, take advantage of the 24-hour business center and laundry facilities on site.

Book your stay at Sleep Inn & Suites now for a memorable and convenient experience!

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PIH

Location

Guest Reviews

8.7
Based on 248 reviews
Cleanliness: 9.2
Service: 9.3
Location: 8.8
Room Quality: 8.4
Amenities: 8.3
Value for Money: 9
Food and Beverage: 7.5
Overall Experience: 9.1
M
Mark • couple • us
10
One night stay on I-15. Convenient. Big rig parking available
Pros:

Convenient to I-15. Nice breakfast

Cons:

Parking lot under construction. Made it difficult to park big rig nearby.

2026-10-28 • via Nuitee
K
Kellie • couple • us
8
Convenient, clean, great staff, woukd def stay again
Pros:

Easy to book and check in- staff was friendly and helpful, good breakfast for on the go in the morning, comfy beds and loved the laminated floors instead of carpet.

Cons:

Kinda noisy - but there was a larger group there-

2026-10-27 • via Nuitee
D
Darin • solo_traveller • us
8
It is a convenient and comfortable hotel with friendly staff.
Pros:

Convenient location. It was clean and it was nice that it was a small hotel.

Cons:

Nothing bad to say about the property.

2026-10-25 • via Nuitee
R
Raphael • couple • at
9
2026-10-19 • via Nuitee
M
Micah • solo_traveller • us
9
Very nice hotel
Pros:

Loved the staff and the rooms. The bed was very comfy.

Cons:

It was a bit noisy with the road noise but that cannot be helped. I also wish there was a coffee machine in the room, but the coffee was good at breakfast.

2026-10-19 • via Nuitee
U
Ursula • couple • us
7
2026-10-15 • via Nuitee
D
Deborah • couple • us
10
Great stop for the night!
Pros:

Easy access from the freeway and RV PARKING.

Cons:

Na

2026-10-08 • via Nuitee
M
Michael • solo_traveller • us
9
Pros:

Liked the location, the quiet. Very close to the 15 and still close to a lot of services. Clean. Nice Staff. Liked the walk in shower

Cons:

Bed not fantastic, made a lot of creaking noise. Room not large.

2026-10-07 • via Nuitee
D
Doug and Lou • couple • us
10
Great value and place to stay!
2026-09-18 • via Nuitee
S
Sarah • family_with_children • us
7
2026-09-16 • via Nuitee
D
Didier • solo_traveller • fr
6
Pros:

Hotel moderne bien équipé

Cons:

Dommage que les tables soient collantes et l aspirateur non passé avant l arrivée du client. Petit déjeuner très insuffisant

2026-09-16 • via Nuitee
L
Lauren • couple • gb
10
Great stay would recommend!
Pros:

Great room, very big and comfortable

Cons:

N/A

2026-09-16 • via Nuitee
G
GABRIELE • extended_group • it
10
Ottima soluzione per chi viaggia nelle aree in direzione Gran Teton e Yellowstone
Pros:

Camere spaziose

Cons:

Colazione con poca scelta

2026-09-13 • via Nuitee
S
Sid • solo_traveller • us
9
2026-09-13 • via Nuitee
M
Maurs • extended_group • au
9
2026-09-11 • via Nuitee
I
ivan • couple • dk
7
Hvis du forventer morgenmad så vælg andet hotel, men meget pænt og rent. Vi kommer ikke igen
Pros:

Nyt Moderne udtryk på hele hotellet, lyst og imødekommende, alt stod skarpt og rent.
Pæn rengøringsvenlig fast gulv i værelse
Man reklamerede med god morgen mad

Cons:

Den gode morgenmad, der herskede kaotiske forhold ved buffet, den ene morgen-en time før buffet lukkede var der kun serials (ingen mælk) toastbrød slap op, oatmeal-vi så de brændte rester i som sort belægning i beholder, vi havde heldigvis selv mad i isboks.

2026-09-08 • via Nuitee
C
Carrie • solo_traveller • us
8
Breast was not very good, but staff was nice.
Pros:

Nice

Cons:

Clean

2026-09-08 • via Nuitee
M
Mary-Rose • solo_traveller • ca
10
2026-09-07 • via Nuitee
M
Michelle • family_with_children • us
6
Good option
Pros:

Staff was accommodating and pleasant. The room was very spacious and clean.

Cons:

I didn’t like that we could see the cars on the freeway fairly close, luckily it wasn’t noisy. The walls are paper thin, we could hear everything from the other room and had to whisper the entire time because we were afraid to get yelled at again. The breakfast was all picked over by the time we got there at a quarter after 8, so we had to eat out.

2026-09-06 • via Nuitee
C
Chloe • couple • us
9
Pros:

Very clean

2026-09-05 • via Nuitee