Garner Hotel Idaho Falls Southwest by IHG

Hotels
Garner
9.4 (444 reviews)
3200 Outlet Blvd , Idaho Falls , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good location
Comfortable beds
Value for money
Good breakfast
Cons:
Noise issues
Inconsistent room amenities
Poor TV signal
Limited breakfast variety

Categories

Cleanliness
9.5
Rooms are clean and well-maintained across multiple reviews.
Service
9.9
Staff were friendly and accommodating, enhancing the overall experience.
Location
9.6
Conveniently located near I15, making it easy to access.
Room Quality
8.9
Rooms were noted to be comfortable, but some issues with mattresses and soundproofing.
Amenities
8.7
Some amenities like the ice machine were noted as not functioning, affecting overall satisfaction.
Value for Money
9.4
Guests found the pricing reasonable compared to other hotels.
Food and Beverage
9.4
Breakfast was generally considered good, improving the overall experience.
Overall Experience
9.8
Guests expressed overall satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:16

Property Description

Convenient Location and Nearby Attractions
The Sleep Inn & Suites hotel is perfectly situated just 6.4 km from Idaho Falls LDS Temple and the Museum of Idaho. With national parks a short drive away and the Mountain America Event Center across the highway, there's no shortage of things to explore.

Outdoor Activities and Local Attractions
From boating and fishing to visiting the Tautphaus Park Zoo and Heise Hot Springs, there's something for everyone. Don't forget to check out Yellowstone Bear World and Rexburg Rapids for a fun-filled day.

Modern Amenities and Business Services
Enjoy complimentary breakfast, free WIFI, and access to an exercise room during your stay. With in-room conveniences like a flat-screen TV, microwave, and refrigerator, you'll feel right at home. Plus, take advantage of the 24-hour business center and laundry facilities on site.

Book your stay at Sleep Inn & Suites now for a memorable and convenient experience!

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PIH

Location

Guest Reviews

9.4
Based on 444 reviews
Cleanliness: 9.5
Service: 9.9
Location: 9.6
Room Quality: 8.9
Amenities: 8.7
Value for Money: 9.4
Food and Beverage: 9.4
Overall Experience: 9.8
T
Tom Verkammen couple be
10
Pros:

Zeer goede bedden en zeer vriendelijk onthaal.

Cons:

Alles was gezien de prijs perfect.

2026-08-22 via Nuitee
R
Rachele couple it
9
2026-08-21 via Nuitee
R
Richard solo_traveller us
10
Pros:

Clean, modern room, helpful staff, excellent break, good value.

2026-08-20 via Nuitee
B
BRUCE couple us
9
2026-08-19 via Nuitee
D
Dana couple us
8
2026-08-17 via Nuitee
T
Trever solo_traveller us
4
Spotlight shines into 3rd floor room, no curtains, no deadbolt, atypical noise suppression
Pros:

I liked the furnishings and space of the rooms.I did not use other facilities in the hotel.

Cons:

I checked in very early in the morning, around 2 a.m., and was exhausted after a long day of work and travel.
I stayed in a room that was on the 3rd floor, east side of the building.The disappointing and kind of bizarre (3) items.
1. The deadbolt was not aligned with the strike plate, so the door did not or could not lock.
2.. the outside building parking lot light post was directly outside the window, and it was angled just enough that it lit up the room like a spot light, brighter than the sun! Super bright! Couldn't believe it! It was the stupidest thing, and it made me laugh out loud at how ridiculous this experience was.There were no blackout curtains installed, and so I had to pile up the sofa cushions to cover about half the window and also used a sheet. It didn't really work. The room was still bright enough that you could read a book.
2. I woke up to the sound of the lady in the next room talking on the phone. It sounded like she was in bed with me. That'sI heard every word she spoke. It wasn't coming from the room connected at my headboard either, but the other side of the room. It was like there must have been hollow walls and super large gabs under the doors that connect rooms. I could hear her talking on the phone about coming into town to get some new shoes and how she went down to the lobby for breakfast, then came back to her room and fell asleep again. I could hear her little snores. This was not your typical experience of hearing the next-door neighbors in a hotel room kind of thing. I figured there must be some large gaps under the doors.
Like I said, there are a few things that need to be fixed in that room. Hopefully, the other rooms don't have these problems, but I wouldn't count on it. I let the manager who checked me in know about the outside light issues when I went down and asked for extra blankets or sheets to cover up the window.

2026-08-15 via Nuitee
B
brigitte family_with_children fr
9
Trés bon hôtel d’étape
Pros:

Emplacement pratique,proche routes.Trés bon accueil,chambres trés confortables,propres,petit déjeuner inclus correct.

Cons:

Les matelas un peu mous pour moi.

2026-08-15 via Nuitee
W
Walter family_with_children gb
7
2026-08-14 via Nuitee
G
Gloria couple it
9
2026-08-13 via Nuitee
J
John solo_traveller us
9
2026-08-11 via Nuitee
G
Gloria family_with_children us
10
Comfortable stay
Pros:

The hotel is clean, the staff very friendly, the location is safe and convenient. The price was affordable considering that breakfast is included.

Cons:

N/A

2026-08-11 via Nuitee
C
Carl couple us
9
Pros:

Good location.
Staff was great!

2026-08-10 via Nuitee
D
Dominic family_with_children es
9
2026-08-09 via Nuitee
M
Mirit family_with_children us
1
Disappointing
Pros:

Overall, the hotel is well kept and comfortable.

Cons:

Very rude and uncooperative staff, which made the experience unnecessarily frustrating.

2026-08-09 via Nuitee
M
Mariusz solo_traveller pl
9
2026-08-09 via Nuitee
D
Davide solo_traveller it
10
Pros:

Good breakfast. Free parking, close to Highway. Room very wide and comfortable, well equipped. Vending machine with food for microwave oven

2026-08-07 via Nuitee
G
Gregory couple ca
10
Would stay again
Pros:

Everything, front staff was amazing. Just on the outside of the city, great for bikers. Gas station across the road.

Cons:

No coffee in room available in lobby 24/7 but I like it in the room personally.

2026-08-04 via Nuitee
S
Scott family_with_children us
10
2026-08-04 via Nuitee
K
Katie solo_traveller us
6
Below expectations power the reviews
Pros:

The staff were nice. The room was fine. The bed was good enough. The window shades kept the morning sun out really well.

Cons:

The biscuits and gravy ran out more than 30 min before breakfast was supposed to be over both mornings we were there. The walls are very thin, we could hear our neighbors really well. The shower curtain was too short for the bathtub, and so it was hard to keep the shower water in the tub. It was clean enough, but I didn't feel comfortable taking my shoes off. Not enough lights, really dark in there during the day.

2026-08-03 via Nuitee
P
Phil family_with_children us
9
2026-08-02 via Nuitee