Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Beautiful grounds and setting
Excellent, helpful staff/service
Great breakfast and dining options
Spacious, well-appointed cottages/rooms
Luxurious facilities (pool, golf, spa)
Very clean and well maintained
Cons:
Spa perceived as pricey and limited in capacity
Location can be difficult to access for some guests
Minor room issues (lighting, missing dressing table mirror, bulbs)
Lack of skimmed milk noted by one guest
No turndown service mentioned by one guest

Categories

Cleanliness
9.6
Multiple guests explicitly praise cleanliness: 'extremely clean', 'well cared for' cottages and rooms — consistently excellent housekeeping.
Service
9.8
Numerous mentions of polite, helpful, well-trained staff and exceptional service; staff praised as a standout feature.
Location
9
Location frequently described as beautiful, bucolic and a key positive; a few guests noted it can be difficult to get to or isolated.
Room Quality
9.4
Rooms and cottages described as spacious, well appointed and comfortable with good toiletries; a few minor issues noted (lighting, no dressing table mirror).
Amenities
8.2
Strong amenities (spa, pool, golf) and lovely grounds, but spa capacity is limited and some guests found it overpriced or reception staff at spa less welcoming.
Value for Money
8
Generally a premium/luxury offering so expectations of higher price; some guests explicitly questioned spa value and found specific services expensive.
Food and Beverage
9.6
Breakfast repeatedly described as excellent and high quality; restaurant (Charlie’s) praised for choice and delicious food.
Overall Experience
10
Overwhelmingly exceptional and memorable stays reported ('exceptional', 'can’t wait to return', extra nights booked) — outstanding overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-07-03 08:30

Property Description

Luxurious Accommodation
Indulge in 5-star luxury at SCHLOSS Roxburghe, part of Destination by Hyatt. Each room is elegantly furnished with a flat-screen TV, private bathroom, and some even feature a kitchen. Enjoy the ultimate comfort with plush bed linens and towels provided.

Wellness and Dining
Relax and rejuvenate at the spa center, sauna, and hot tub. Pamper your taste buds at the on-site restaurant offering delectable cuisine. Start your day right with a buffet breakfast or opt for a continental or Full English/Irish spread.

Convenient Amenities
Benefit from the convenience of a fitness center, free parking, garden, and shared lounge. With 24-hour front desk assistance, room service, and luggage storage, your stay at SCHLOSS Roxburghe will be seamless.

Experience luxury and relaxation at SCHLOSS Roxburghe, part of Destination by Hyatt. Book your stay now for an unforgettable getaway.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EDI

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for £60 per person per night when using an available cot.
    Children up to and including 12 years old stay for £60 per person per night when using an existing bed.
    Children up to and including 12 years old stay for £60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 2523 reviews
Cleanliness: 9.6
Service: 9.8
Location: 9
Room Quality: 9.4
Amenities: 8.2
Value for Money: 8
Food and Beverage: 9.6
Overall Experience: 10
A
Annabelle • couple • gb
10
2026-07-04 • via Nuitee
M
Martin • solo_traveller • gb
10
Excellent and faultless apart from being unable to
Pros:

Fantastic room, hotel facilities and staff

Cons:

It was very poor that we could not eat on a Sunday night at Charlie's despite being a resident !
We had to make do with a bar meal which was nice but we were looking forward to a proper romantic meal on our wedding night !

2026-07-03 • via Nuitee
B
BRIAN • couple • gb
9
Wonderful
Pros:

Luxury and first class service and amenities

Cons:

My wife checked out at 11am and was told she had to pay for pool/spa despite being told we had 4hrs as part of the booking. We arrived late at 10pm so I think you need to be flexible in the spa allowance.

2026-07-03 • via Nuitee
M
Mikell • solo_traveller • us
4
Awful experience!
Pros:

Hotel and grounds are stunning.

Cons:

We rented a cottage and when we did our reservation was inclusive of everything. Unfortunately, without notifying us, the hotel changed the cottages, making them separate from the hotel. This was never communicated to us. They went from 5 star, to self-catered with no difference in coat and none of this was communicated until we arrived. So we thought we were arriving to a 5-star hotel, whin in fact it was anything but a 5-star experience. Breakfast included, turned into a hotel store credit to cook your own breakfast and full spa access turned into us being treated like 2nd class citizens being told spa access was no longer included, in addition no no housekeeping. When we communicated our concerns to every staff member encountered, they were never addressed. It was a wholly disappointing experience and the way it was handled was awful. This is not a 5-star property. A 5-star property takes care of its guests.

2026-07-02 • via Nuitee
W
william • couple • gb
9
4 nights in a beautiful location in a hotel which has had considerable investment
Pros:

Food choices at breakfast were excellent. Every staff member was extremely pleasant and helpful. Bed very comfortable.

Cons:

En-suite was extremely small. Only 1 person could be in it. Room was a bit small for this level of cost.

2026-07-01 • via Nuitee
I
Iain • couple • gb
10
2026-07-01 • via Nuitee
R
Ryan • couple • gb
7
Pros:

It’s peaceful and quiet, the spa is very good. Staff are very friendly and helpful. Food and drink options are also excellent.

Cons:

Air con in the room was not working which made it difficult to sleep. Food menu at Charlie’s Restaurant is very limited which is a disappointment as it is a lovely restaurant.

2026-06-30 • via Nuitee
D
David • couple • gb
8
Your front desk team were exceptional
Pros:

My cocker spaniels loved it they want to come back and say hello to all your guests that were swimming in the pool!

Cons:

Not the property, but really frustrating that nobody answers the phone in the day and the machine says that someone will ring back and this never happened on four occasions!!

2026-06-30 • via Nuitee
I
india • extended_group • gb
7
2026-06-29 • via Nuitee
C
Craig • couple • gb
9
2026-06-28 • via Nuitee
T
Thomas • couple • de
8
2026-06-27 • via Nuitee
A
Andrew • family_with_children • gb
9
2026-06-24 • via Nuitee
C
Craig • couple • gb
8
2026-06-23 • via Nuitee
D
Douglas • solo_traveller • gb
7
Pros:

Pool and golf

Cons:

No skimmed milk

2026-06-23 • via Nuitee
D
David • solo_traveller • gb
9
Beautiful setting, great facilities and service
Pros:

Well appointed cottages
Quiet
Great breakfast
V good service

Cons:

Peaceful and location

2026-06-22 • via Nuitee
M
Martin • couple • gb
9
Excellent luxury stay.
Pros:

Beautiful surroundings, spacious rooms, nice selection of toiletries & teas/coffees.

Cons:

Very dark when walking back to cottage at night

2026-06-21 • via Nuitee
C
Cain • couple • gb
10
2026-06-21 • via Nuitee
J
John • couple • gb
9
2026-06-21 • via Nuitee
A
Ann • solo_traveller • gb
9
Pros:

Loved the breakfast and the room

Cons:

Nothing!

2026-06-19 • via Nuitee
N
Nikolen • couple • bg
10
2026-06-18 • via Nuitee