Hotel Crocus

Hotels
8.9 (1494 reviews)
Chałubińskiego 40 , Zakopane , pl

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great service
Excellent breakfasts
Clean facilities
Good location
Cons:
Paid parking
High room temperature issues
Inconsistent sauna temperatures

Categories

Cleanliness
8.79
Multiple mentions of cleanliness and high-quality wellness facilities contribute positively.
Service
9.26
Outstanding staff and service mentioned in multiple reviews.
Location
9.3
Great location with accessibility to popular spots confirmed by guests.
Room Quality
8.75
Rooms are generally clean and well-maintained, though temperature control issues were noted.
Amenities
8.78
Good amenities like pool and sauna, but concerns about water temperature.
Value for Money
8.24
Concerns over parking fees for service level; overall decent value but some amenities extra.
Food and Beverage
9.29
Breakfasts praised for variety and quality, with special attention to dietary needs.
Overall Experience
8.76
Guests expressed overall satisfaction with their stay despite minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 16:19

Property Description

Luxurious Spa and Wellness Center
Indulge in relaxation at our spa and wellness center, complete with a swimming pool, sauna, hot tub, and steam bath.

Elegant Rooms with Mountain Views
Enjoy our spacious and elegant rooms featuring satellite TV, free Wi-Fi, and comfortable seating areas. Some rooms even offer balconies with stunning views of the Tatra Mountains.

Gourmet Dining and Serene Surroundings
Savor fusion cuisine and traditional Polish dishes at our restaurant, and start your day with a delicious buffet breakfast. Unwind in our spacious garden with a terrace, surrounded by the beauty of the Tatra National Park.

Experience luxury and tranquility at Crocus Hotel. Book your stay now for an unforgettable getaway.

Important information:

When traveling with pets, please note that an extra charge of 80 per pet, per night applies.
For sanitary reasons, it is strictly forbidden to bring animals to the restaurant, spa and playground for children (with the exception of guide dogs) on the premises of the hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KRK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs PLN 50 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 12 years old stay for 140 zł per person per night when using an existing bed.
    Children from 13 years old to 17 years old stay for 180 zł per person per night when using an existing bed.
    Children from 4 years old to 12 years old stay for 140 zł per person per night when using an available extra bed.
    Children from 13 years old to 17 years old stay for 180 zł per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 1494 reviews
Cleanliness: 8.79
Service: 9.26
Location: 9.3
Room Quality: 8.75
Amenities: 8.78
Value for Money: 8.24
Food and Beverage: 9.29
Overall Experience: 8.76
M
Monika • couple • pl
10
2026-03-13 • via Nuitee
J
Jarosław • couple • pl
6
2026-03-12 • via Nuitee
J
Jarmila • couple • fr
9
2026-03-12 • via Nuitee
M
Manuel • family_with_children • de
9
2026-03-08 • via Nuitee
M
Monika • solo_traveller • sk
10
Skvelé raňajky
Pros:

Že tam bolo čisto a tocho

Cons:

nič

2026-03-07 • via Nuitee
M
Michal • family_with_children • pl
9
2026-03-07 • via Nuitee
Дмитрий • family_with_children • pl
9
2026-03-06 • via Nuitee
V
Vitalijs • solo_traveller • lv
10
2026-03-06 • via Nuitee
A
Andrea • extended_group • sk
9
2026-03-05 • via Nuitee
M
Maciej • couple • pl
10
Pros:

Wszystko.

Cons:

Kiedyś hotel nie pobierał oplat za parking. Byl on dostępny dla gości. Szkoda, ze to sie zmienilo, bo sam nocleg jest już wystarczająco kosztowny. Hotel jest wspanialy, ale cena staje sie zaporowa.

2026-03-05 • via Nuitee
M
Mateusz • family_with_children • pl
10
Pros:

Jedzenie bezglutenowe

2026-03-02 • via Nuitee
N
Nela • extended_group • sk
10
2026-03-01 • via Nuitee
M
Michał • couple • pl
10
2026-03-01 • via Nuitee
P
Paweł • couple • pl
10
2026-03-01 • via Nuitee
M
Marcin • couple • pl
7
Było ok, jednak nie wybrałbym tego miejsca drugi raz
Pros:

Jedzenie oraz basen i siłownia

Cons:

Hałas z wentylacji czy innego urządzenia. Nie dało się spać ! Cała noc co chwilę te urządzenie się włączało i wyłączało. To było bardzo denerwujące . Pod tym względem nie polecam. Nie można było się wyspać.

2026-02-28 • via Nuitee
P
Paweł • family_with_children • pl
10
2026-02-27 • via Nuitee
O
Oskar • couple • pl
8
2026-02-27 • via Nuitee
J
Ján • family_with_children • sk
8
Cena je primeraná ku kvalite hotela a poskytovaných služieb.
Pros:

Raňajky a obsluha na raňajkách bola výborná. Recepčný tiež na jednotku.

Cons:

Nepáčilo sa mi parkovné za vozidlo a trošku studenšia voda v bazéne.

2026-02-27 • via Nuitee
B
Barbara • family_with_children • pl
9
2026-02-26 • via Nuitee
M
Michał • family_with_children • pl
8
Cons:

Nie działający pilot z odległości dekodera dekoder swoje lata już ma dobrz by było je zmienić i druga rzecz to płatny parking 50 złoty a wziąłem apartament za 1400 za dobę w tej cenie parking powinien być już w cenie tak po za tym wszystko w porządku

2026-02-24 • via Nuitee