Share this hotel
Facilities
Property facilities
-
Health or beauty spa nearby
-
Fitness facilities (surcharge)
-
Non-smoking rooms
-
Air conditioning
-
Swimming pool
-
Restaurant
-
Room service
-
Terrace
-
Family rooms
-
Pets allowed
-
Lift / Elevator
-
Luggage storage
-
Express check-in/check-out
-
Safety deposit box
-
Fax/photocopying
-
Tour desk
-
Facilities for disabled guests
-
Ironing service
-
Hot tub/Jacuzzi
-
Car hire
-
Sauna
-
Massage services
-
Packed lunches
-
Non-smoking throughout
-
Shared lounge/TV area
-
Board games/puzzles
-
Concierge service
-
Kid meals
-
Public transport tickets
-
Evening entertainment
-
Infinity pool
-
Outdoor furniture
-
Coffee Shop on site
-
Fruits
-
Steam room
-
Beauty Services
-
Staff adhere to local safety protocols
-
Guest rooms disinfected between stays
-
Cleaning standards that are effective against Coronavirus
-
Physical distancing rules followed
-
Hand sanitizer in guest room and key areas
-
Fire extinguishers
-
Sanitized tableware & silverware
-
Guests can opt-out any cleaning services during stay
-
Smoke alarms
-
Shared stationery like menus, pens are removed
-
Physical distancing in dining areas
-
Food delivered to guest room
-
24-hour security
-
Security alarm
-
Key card access
-
Broadcast Live sport events
-
Happy hour
-
Bingo
-
Supervised childcare/activities
-
ATM/banking
-
Front desk (limited hours)
-
Express check-in
-
Free wired internet
-
Snack bar/deli
-
Pool sun loungers
-
Fitness facilities (surcharge)
-
Internet access
-
Concerts/live shows
-
Wine release events
-
Reception hall
-
Exercise/lap pool
-
Covered parking
-
Garage
-
Casino nearby
-
Health or beauty spa nearby
-
Swimming nearby
-
Vegetarian menu options available
Review Highlights
Categories
Please Log In
This action requires an account to continue. Please log in or create an account in order to proceed with your booking.
Error
Property Description
Luxurious Amenities and Entertainment Options
Sheraton Puerto Rico Convention Center Hotel & Casino offers a 4-story outdoor sundeck with an infinity pool, a vibrant casino, and a rejuvenating spa, ensuring guests have a plethora of entertainment options at their fingertips.
Elegant Guestrooms with Spectacular Views
The guestrooms at the hotel feature plush Sweet Sleeper Beds, floor-to-ceiling windows offering stunning city or bay views, and modern amenities like a 40-inch flat-screen TV and an iPod docking station, providing guests with a comfortable and luxurious stay.
Culinary Delights and Dining Experiences
From the casual poolside bar to the upscale Choices Restaurant serving American and Puerto Rican cuisine, Sheraton Puerto Rico Convention Center Hotel & Casino offers a diverse range of dining options to satisfy every palate, promising a delightful culinary experience for all guests.
Book your stay at Sheraton Puerto Rico Convention Center Hotel & Casino now to indulge in luxury, entertainment, and exquisite dining!
Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Please be advised that the hotel has an incidental hold of $100 per night.
The destination fee includes the following:
-Resort fee includes-· Daily complimentary shuttle to Escambron Beach and Old San Juan.
· Daily Yoga Classes
· Daily Aqua Fitness
· Daily Salsa Classes
· Enhanced high speed internet access in guestrooms and public areas of the hotel
· Two (2) Complimentary bottles of water in guest rooms, replenish daily.
· Coffee and tea service in the room, replenished daily
· Use fitness center open 24/7
· Use of towels and chaise lounges at our lavish sun and pool deck
· Free local calls, Toll free calls access
Rollaway: $40 per day
Microwave: $30 per day
Refrigerator: $30 per day
Early Check-ins and Late checkouts are based upon availability at an additional cost. Call 787-993-3641 for more information regarding cost.
When traveling with pets, please note that an extra charge of $20 per room, per night applies.
Please also note that a pet cleaning fee of $150 per stay applies.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Property Policies
-
Pets
Pets are allowed. Charges may be applicable.
-
Internet
WiFi is available in the hotel rooms and is free of charge.
-
Parking
Public parking is possible on site (reservation is not needed) and charges may be applicable.
-
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
-
Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Location
Guest Reviews
Everything nothing specific
All was good
Clean and decent room. Way over priced for the area, in my opinion.
Nice enough hotel, but in a poor location with nothing much to do. We tried for hours and never were able to get on to the wifi. The hotel finally gave me a number to call. The call went to some far east country and the guy that answered the phone didn't even know about the hotel.
The Sheraton Puerto Rico Resort and Casino was a superb hotel. The location and ease to get to the Pan American Pier (Norweign Cruise Line & others), Old San Juan, Convention Center, and other sightseeing destination was very surprising. The hotel it self was excellent. From the Guest Rooms, Restaurants, Resort Amenities (such as pool area, fitness center, etc.) , The Casino and the walkable off hotel property shops and restaurants was another plus to the hotel. The guest self parking was only $20 USD in the garage with plenty of parking spaces. $40 USD for valet parking. If you’re a Bonvoy Member than I would take the Breakfast Amenities rather than the 1000 points since the breakfast at the cafe was $38 USD per person and you get this free for yourself and a guest for the days you’re there for. The breakfast buffet was from 6:30 am to 11:00 am and the food choices were fabulous! From the hotel properties that I have stayed in Puerto Rico..this was my favorite for the price, location and hospitality service (from housekeeping, front desk, to resturant employees)!
Quality of rooms and facilities
Nothing to dislike
Location, Food, Customer Service, Clean Room and Amenities.
N/A
Gabriel the pool server was amazing on our day pass along with the manger and bell hops!! Made our visit wonderful! Quick service and welcoming atmosphere
We were stranded in PR due to winter storm Fern so we had to wait for our flight by the pool ;) I always check reviews and read about Gabriel and his fantastic poolside service. We were lucky enough to be in his section and the reviews were spot on...he's friendly, attentive, chill and he took great care of us. BETTER service, food and drinks than the cruise we were just on! Way better!!! Front desk was fantastic as well... they gave us pool access while we waited for our room. Sheraton made us feel welcome and right at home during a time that otherwise would be stressful and unnerving. Thank you!!! ❤️
pool
none
The services the staff was great,very helpful and so kind with us will recommend 100%
Súper cómoda, personal excelente, bastante variedad, y buena información con personal y en televisión
Las horas de Check in y check out, deben ser el check out por lo menos 12 o 1 pm
Me gustó todo.
La atención de los empleados
Precio del
Buffet de desayuno
Your guide to the flawless travel experience
Popular Countries
Company
Get our app
