Hilton Garden Inn Oxford/Anniston, AL

Hotels
•
Hilton Garden Inn
7.6 (200 reviews)
280 Colonial Drive , Oxford , US
+1 256-831-0083

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Heating
See all facilities

Review Highlights

Pros:
Convenient location
Friendly/helpful staff (Derick & Chris mentioned)
Meeting room space
Open hot beverages in lobby
Some guests found rooms very clean
Some guests enjoyed their whole stay
Cons:
Breakfast not included / overpriced
Air conditioning unreliable or not working
Pool closed / out of order
Long check-in times and at least one unfriendly agent
Room issues: shower problems, uncomfortable beds/pillows, large faulty outlets
Cleanliness problems (no soap on arrival, leaks)
Ice machine empty
Wi‑Fi/code access problems
Rooms small / no fold-out sofa

Categories

Cleanliness
6.2
Multiple guests reported cleanliness issues: 'not the cleanest I’ve seen', no soap on arrival, and a bathroom floor soaked from a leak — overall below average.
Service
10
Service was frequently praised: staff described as friendly and helpful, with two employees (Derick and Chris) called out for going above and beyond; isolated check-in delays and one unfriendly agent were reported but most comments highlight strong service.
Location
10
Location was repeatedly cited as a pro and described as convenient — consistently positive across reviews.
Room Quality
6.2
Several room problems were reported: broken shower (required repair), uncomfortable beds/pillows, large loose electrical outlets, intermittent AC, small rooms, and leaks — overall mixed-to-below-average room quality.
Amenities
6.2
Amenity complaints include pool closed/out of order, ice machine empty, no hot tub, limited in-room features (no fold-out sofa) and inconsistent AC — amenities were unreliable for many guests.
Value for Money
6.2
Value concerns noted frequently: breakfast was not included (and judged expensive at $13–$15), and guests felt services/amenities did not justify the cost given reported issues.
Food and Beverage
6.2
Food criticisms center on breakfast: limited choices for the price and several guests felt the breakfast offering was not worth the additional charge.
Overall Experience
9.8
Mixed overall: many guests praised staff and location and reported very positive stays, while others experienced significant issues (AC, check-in delays, cleanliness). The majority of comments highlight strong service and location, lifting the overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:23

Property Description

Luxurious Amenities

This Oxford, Alabama hotel offers a luxurious stay with an on-site restaurant, indoor pool, and hot tub. Guests can unwind on the outdoor patios or stay active in the well-equipped gym.

Modern Room Features

Each room at Oxford Hilton Garden Inn is equipped with a 32-inch flat-screen TV, iPod docking station, microwave, refrigerator, and coffee maker. Free WiFi, a work desk, and cable TV ensure a comfortable stay.

Dining and Entertainment

Indulge in American and local Alabama cuisine at The Great American Grill, grab a drink at the Pavilion Lounge, or enjoy 24-hour snacks from the Pavilion Pantry Market. Quintard Mall and Oxford Stadium are nearby for shopping and entertainment.

Book your stay at Hilton Garden Inn Oxford/Anniston, AL for a perfect blend of comfort and convenience.

Important information:

Please note the pool, spa, fitness center, restaurant and bar are closed until further notice.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHM

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.6
Based on 200 reviews
Cleanliness: 6.2
Service: 10
Location: 10
Room Quality: 6.2
Amenities: 6.2
Value for Money: 6.2
Food and Beverage: 6.2
Overall Experience: 9.8
W
Wood • couple • us
1
awful
Pros:

location was good

Cons:

I went to take a shower and it had not even been cleaned and was obviously recently used, body hair was all in the tub, on the floor and I was worried I would actually catch something. I ran scalding water in the tub in hopes to sanitize it somewhat, and was very shocked at the filth. I notified the front desk and took pictures of the bathroom, was offered another room however it was late and I had unpacked already so stayed. I would not recommend this motel to anyone.

2026-11-02 • via Nuitee
C
Connie • solo_traveller • us
7
Pros:

Location, meeting room space, open hot beverages in the lobby

Cons:

The breakfast was not worth the money.

2026-10-14 • via Nuitee
L
Lori • family_with_children • us
10
2026-09-11 • via Nuitee
D
David • couple • us
10
Awesome
Pros:

The whole stay

Cons:

I liked everything

2026-08-27 • via Nuitee
T
Turon • solo_traveller • us
10
2026-08-15 • via Nuitee
C
Clifford • couple • us
1
Not good
Pros:

It was ok

Cons:

The shower did not work they had to fix it,the bed was uncomfortable, the ice machine did not have ice,not the cleanest I’ve seen

2026-08-04 • via Nuitee
Q
Queshona • couple • us
9
2026-08-03 • via Nuitee
M
Monica • couple • us
10
2026-07-07 • via Nuitee
H
hensley • solo_traveller • us
10
Enjoyable stay will return.
Pros:

Friendly staff

Cons:

Nothing

2026-07-05 • via Nuitee
E
Elizabeth • couple • us
9
2026-07-04 • via Nuitee
M
mary • solo_traveller • us
10
2026-07-01 • via Nuitee
S
Shawanna • couple • us
2
2026-06-28 • via Nuitee
T
Taylor • family_with_children • us
10
2026-06-25 • via Nuitee
A
Arthur Or Jacqueline • solo_traveller • us
1
2026-06-22 • via Nuitee
E
Effie D. • extended_group • us
5
It was OK, but I doubt I would go back again.
Cons:

The electrical outlets in the room were so large that my cell phone charger and computerwould not even stay in the wall. The bathroom sink plug was extremely difficult to open and close. I had to go downstairs to talk to the people at the front desk for them to finally give me a code for the Wi-Fi. The regular way was not working. When I arrived on Friday, I had to bring all my luggage in on the side walking through the grass because on a Friday afternoon at 3 PM, there was a large truck to pressure washing. What are they doing pressure washing on a Friday afternoon were they very large number of people coming in for the weekend? The hotel people were very nice. The pillows are the beds are pretty much worthless. I don’t mean to be ugly or disrespectful but if I have a different option that next time, I’m probably not gonna stay at the Hilton.

2026-06-22 • via Nuitee
C
Crystal • solo_traveller • us
10
Pros:

Derick and Chris went over and beyond for my son who was traveling through the area. I can not thank you enough!

2026-06-21 • via Nuitee
S
Sherri • couple • us
10
2026-06-19 • via Nuitee
J
Joseph • solo_traveller • us
8
2026-06-18 • via Nuitee
T
Teresa • solo_traveller • us
8
2026-06-17 • via Nuitee
H
Holland • solo_traveller • us
1
Pros:

Nothing!

Cons:

Everything, took over 3 hours to get checked in and it clearly states that check in time is 3 p.m. and we didn't arrive until after 5, then the ac stops working in the middle of the night and ended up being 80+ degrees in our room! Will not stay here ever again!! Breakfast is not included, you have to pay $15 per person to eat!! Just bad very bad!!!

2026-06-11 • via Nuitee