Hilton Garden Inn Las Cruces

Hotels
•
Hilton Garden Inn
9 (500 reviews)
2550 South Don Roser , Las Cruces , us
+1 575-522-0900

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Beautiful location
Cons:
Issues with cleanliness
Pool temperature was cold

Categories

Cleanliness
8.46
Concerns about odors and lack of housekeeping service.
Service
9.93
Friendly and helpful staff, prompt response to issues.
Location
9.47
Beautiful location and close to shopping.
Room Quality
8.42
Comfortable beds but some rooms are dated.
Amenities
8.95
Nice swimming pool and jacuzzi but some issues with A/C.
Value for Money
8.41
Some guests felt that WiFi access should be included.
Food and Beverage
8.96
Breakfast offerings were satisfying.
Overall Experience
9.43
Enjoyable stay with plans to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 06:40

Property Description

Luxurious Amenities

Featuring a spacious outdoor pool and deck, the Hilton Garden Inn Las Cruces offers a perfect blend of relaxation and comfort. Each modern room is equipped with a 32-inch flat-screen TV, coffee maker, microwave, refrigerator, and ironing facilities for your convenience.

Convenient Facilities

Guests can enjoy access to a fitness center, whirlpool, 24-hour business center, and laundry facilities during their stay. Whether you're traveling for business or leisure, this hotel has everything you need for a stress-free experience.

Delicious Dining Options

Indulge in delectable meals at the Great American Grill, serving breakfast and dinner. The Pavilion Pantry also offers a variety of snacks and drinks to satisfy your cravings throughout the day.

Experience the perfect combination of luxury and convenience at the Hilton Garden Inn Las Cruces. Book now for an unforgettable stay!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ELP

Location

Property Accessibility

Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 500 reviews
Cleanliness: 8.46
Service: 9.93
Location: 9.47
Room Quality: 8.42
Amenities: 8.95
Value for Money: 8.41
Food and Beverage: 8.96
Overall Experience: 9.43
T
Travel09510617635 • Couples
6
Dated and bad Internet. Not up to par.
Pros:

Hotel is dated. Internet was very bad. I had to tether my phone to get my email to set up. Desk chair was broken. Internet cable was broken. Otherwise clean but needs a refresh. Not up to par with others in this brand.

2026-07-25 • via Tripadvisor
E
Emmanuel • family_with_children • us
10
2026-07-18 • via Nuitee
C
Correus • couple • us
10
We love it here this is our sleeping point when we head to Texas .
Pros:

We love the hotel we love the staff , we love the location

Cons:

The winds lol but that’s out of their control.

2026-07-13 • via Nuitee
M
Marcus • solo_traveller • us
10
2026-07-12 • via Nuitee
C
Cari • solo_traveller • us
10
Pros:

The staff was accommodating and treated my mother so well. We enjoy the restaurant and the pool was beautiful!

Cons:

The restaurant doesn't serve dinner until 5pm. We had a long day and would have enjoyed something to eat rather than snacks.

2026-07-03 • via Nuitee
M
michael • solo_traveller • us
9
Cons:

the coffee kerig in room did not work only issue

2026-07-01 • via Nuitee
D
dorian • solo_traveller • us
10
2026-06-30 • via Nuitee
E
Erin • solo_traveller • us
7
2026-06-22 • via Nuitee
M
Martin • family_with_children • us
9
We loved our stay here the staff was very kind.
Pros:

Historical and beautiful vibes

Cons:

Need better pillows

2026-06-22 • via Nuitee
J
Julie • extended_group • us
4
Pros:

The room was fine. Its a pretty hotel.

Cons:

The bar on a Saturday does not open until 5. You can take your own alcoholic beverages to sit out at the pool. We picked this hotel because it had a pool hot tub seating and a bar so we could enjoy the hotel for the day before we went to our obligations that evening. Instead we left and spent the day at another establishment

2026-06-22 • via Nuitee
S
Susan • couple • us
9
2026-06-11 • via Nuitee
H
Heather • couple • us
8
It was very clean, helpful, relaxing and spacious, as well as beautiful outside. The jacuzzi didn’t scald, but was just
Pros:

Loved the outdoor space with plants, flowers, pool and jacuzzi! Amazing front desk service as well on a very busy weekend.

Cons:

It would have been nice to have a breakfast included for the price, but we booked knowing it didn’t, as there were very few choices available that weekend, and they were accommodating.

2026-06-04 • via Nuitee
T
Thomas • solo_traveller • us
7
Pros:

The hotel was nice and the pool was nice.

Cons:

Checking in 2 hours later than normal time was a pain. I get being understaffed but it was kind of crazy having to wait 2 hours with no notifications it was ready. The only way I knew it was ready was when I messaged the front counter.

2026-06-01 • via Nuitee
C
Christian Gerardo • solo_traveller • mx
1
Me cobraron doble
Cons:

En el hotel me pidieron tarjetas para un deposito de seguridad y la realidad era que me estaban cobrando nuevamente la reserva cuando esta ya estaba liquidada, me di cuenta hasta que regrese a Mexico, llame al Hotel y no contestan, marco a atención a cliente en la cadena hilton y me comentan que mi reserva no estaba registrada y por eso me cobraron nuevamente pero que pida reembolso en booking, cuando en el lugar claramente si estabamos registrados y jamas nos mencionaron eso, ahora casi un mes y aun no puedo recuperar mi dinero. Pesima experiencia.

2026-06-01 • via Nuitee
R
Ressi • solo_traveller • us
9
Cons:

The water coming out of the bathroom sink had a weird smell

2026-05-25 • via Nuitee
T
Tomas • extended_group • us
9
Awesome
Pros:

Clean comfortable

Cons:

Great staff

2026-05-20 • via Nuitee
G
Gladys • couple • us
8
bathroom wasn’t very clean, lots of hair in shower drain
Pros:

very beautiful

Cons:

Bathroom could of been cleaner

2026-05-20 • via Nuitee
3
381lucim • Friends getaway
10
A beautiful venue, wonderful staff
Pros:

My husband and I very recently celebrated our 40th wedding anniversary and hosted an event at Hilton Garden Inn, Las Cruces, NM.

Jessica Olivas was the event planner/coordinator who helped us plan and book the event. To say that she was helpful, friendly, organized and efficient is to put it mildly. Jessica went above and beyond to help us.

The three employees who served the food and oversaw the service at the event also went above and beyond to make sure every guest was well served. Every guest raved about the quality of the food (a big thank you to the chef), the service, and the beautiful venue. We just would not have changed a thing.

2026-05-18 • via Tripadvisor
C
C5977TQjoshs • Couples • Katy, Texas
10
Very well maintained property conveniently located just off the highway.
Pros:

We have stayed at this property many times and really like the amenities, location, upkeep of the hotel and very friendly staff. We rated the hotel a 5 based upon so many great experiences in the past even though there were a few minor hiccups during this last stay.

The property is well maintained with clean rooms, well organized and clean common areas, a very nice pool and neat landscaping. Parking is free and the breakfast, and breakfast staff, is very good. Hilton Diamond members receive a food & beverage credit each day that should cover a typical breakfast order.

In addition to a good breakfast service there is also a nice bar operated in the evenings.

On this trip we had a few hiccups with our billing and also room cleaning. Although it’s posted in each room that rooms will be cleaned every-other day (sticker on mirror), guests need to actually tell the front desk that they would like their room cleaned. At some point the hotel should remove the Covid era stickers from the bathroom mirrors to avoid confusion since the desk may not always advise of the room cleaning policy upon guest check in. Also be aware of surge pricing for rooms during very busy times like mid-May university graduation weekend in Las Cruces.

As mentioned, any issues are manageable. This is a very good property and the staff works hard to take care of the hotel and guests.

2026-05-18 • via Tripadvisor
K
Ksha • solo_traveller • us
10
2026-05-17 • via Nuitee