Hilton Garden Inn Cincinnati/Mason

Hotels
•
Hilton Garden Inn
8.8 (365 reviews)
5200 Natorp Boulevard , Mason , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and accommodating staff
Excellent location
Cons:
Disappointing breakfast options
Issues with cleanliness during the stay

Categories

Cleanliness
8.51
Mixed reviews regarding cleanliness, with mentions of ants and lack of cleaning during the stay.
Service
9.48
Mostly positive comments about the staff being friendly and accommodating.
Location
9.52
Great location noted for proximity to attractions and dining options.
Room Quality
8.97
Rooms are clean and comfortable, with some comments on better room size expectations.
Amenities
8.5
Amenities like the pool were appreciated, although some guests noted issues such as cold water.
Value for Money
8.46
Reviews indicate that some aspects of the stay did not justify the price, especially breakfast.
Food and Beverage
8.01
Disappointing breakfast experience mentioned several times.
Overall Experience
8.98
Overall satisfaction was good but marred by breakfast and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 07:20

Property Description

Convenient Location
Located just a 10-minute drive from downtown Mason, Ohio and The Beach Water Park, the Hilton Garden Inn Cincinnati/Mason offers easy access to popular attractions in the area.

Modern Amenities
Enjoy spacious rooms equipped with a 32-inch flat-screen TV, microwave, refrigerator, and coffee maker. Stay connected with free WiFi and unwind with an MP3 connection in every room.

Leisure Facilities
Take advantage of complimentary access to the indoor pool, hot tub, and 24-hour gym. For dining options, savor American cuisines at the Garden Grille & Bar or grab a cocktail at the Pavilion Lounge.

Ready to experience comfort and convenience at Hilton Garden Inn Cincinnati/Mason? Book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CVG

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 365 reviews
Cleanliness: 8.51
Service: 9.48
Location: 9.52
Room Quality: 8.97
Amenities: 8.5
Value for Money: 8.46
Food and Beverage: 8.01
Overall Experience: 8.98
C
Chelsea • couple • us
10
2026-04-04 • via Nuitee
J
Jacques • extended_group • us
8
Pros:

Very clean

2026-04-03 • via Nuitee
S
Shyryn • extended_group • us
2
2026-04-02 • via Nuitee
G
Gabriel • solo_traveller • be
7
2026-03-16 • via Nuitee
S
Shannon • couple • us
10
2026-03-16 • via Nuitee
J
James • couple • us
10
It was clean quiet and the staff was top shelf.
Pros:

Clean staff was great.

Cons:

Nothing

2026-02-09 • via Nuitee
B
Brittany • couple • us
10
2026-01-22 • via Nuitee
K
Kevin • extended_group • us
9
Everything was great. The complementary breakfast was not completely free.
Pros:

The property was very clean.

2026-01-20 • via Nuitee
B
Brandon • family_with_children • us
10
2026-01-19 • via Nuitee
T
Tina • family_with_children • us
10
Great stay in a perfect location!
Pros:

Property was clean and staff was super friendly and helpful! Located just across the street from Cincinnati Children’s Mason.

2026-01-19 • via Nuitee
C
Charles • couple • us
10
Everything was super great! It was quiet so that was nice, and everyone was very nice and welcoming, had a wonderful sta
2026-01-19 • via Nuitee
S
Shannon • couple • us
10
2026-01-19 • via Nuitee
M
Mary • family_with_children • us
8
Definitely would come back as long as the TV works..
Pros:

Our stay was good. Our daughter loved the pool and the fitness center was great! Room was clean and definitely appreciate the cleaning staff, they did a great job!!!!

Cons:

Breakfast was not worth the money. We did the buffet and it was $15 a person. Not many options and what was there was not good.

2026-01-19 • via Nuitee
D
Demetrius • family_with_children • us
8
Cons:

Room 210 had alot of ants the kids woke up in the wee hours of the morning with ants all over them and their belongings

2026-01-19 • via Nuitee
J
Jada • solo_traveller • us
10
2026-01-19 • via Nuitee
A
Audrey • couple • us
8
Pros:

Courteous and professional staff, clean beds and room

Cons:

Tiny pool and the gym smelled TERRIBLE

2026-01-19 • via Nuitee
S
Stratton • solo_traveller • us
10
Pros:

It’s very clean.

2026-01-11 • via Nuitee
S
Shannon • couple • us
10
Pros:

Everything

Cons:

Nothing

2026-01-09 • via Nuitee
W
William • solo_traveller • us
10
2026-01-05 • via Nuitee
S
Shannon • couple • us
10
2026-01-05 • via Nuitee