Sheraton Nha Trang Hotel & Spa

Hotels
Sheraton
9.4 (827 reviews)
26-28 Tran Phu , Nha Trang , vn

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent beachfront location
Professional and attentive staff
Cons:
Bathroom faucet leak reported
Some furniture slightly worn

Categories

Cleanliness
8.48
The room was clean and well maintained, but there was a reported issue with the bathroom faucet leaking.
Service
9.95
Staff were professional, attentive, and genuinely welcoming, enhancing the overall experience.
Location
9.99
The beachfront location is excellent, close to restaurants and shops.
Room Quality
9.44
Rooms are spacious, comfortable, and many have sea views.
Amenities
8.97
The hotel facilities are solid and well run.
Value for Money
9.43
Great value for the quality, location, and level of service provided.
Food and Beverage
9.48
Breakfast was excellent, with a wide variety of high-quality local dishes.
Overall Experience
9.45
A reliable and comfortable choice for a stay in Nha Trang.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:39

Property Description

Luxurious Accommodations with Stunning Views
Sheraton Nha Trang Hotel & Spa offers elegant rooms with sea views, a sitting area, and modern amenities like a flat-screen TV and minibar. The en suite bathrooms feature a separate bathtub and rain shower for ultimate relaxation.

World-Class Dining and Leisure Facilities
Indulge in a variety of dining options with 6 food and beverage outlets to choose from. Unwind at the outdoor infinity-edge pool on the 6th floor or pamper yourself with a massage at the luxurious Shine Spa. For adventure seekers, the hotel's Adventure Club can arrange thrilling activities like scuba diving and snorkelling.

Convenient Location and Exceptional Services
With a central location on Tran Phu Street, Sheraton Nha Trang Hotel & Spa provides easy access to popular attractions and a 24-hour business centre for your convenience. Enjoy complimentary 24-hour covered parking and explore nearby sights like Po Nagar Cham Tower and Hon Chong Promontory.

Book your stay at Sheraton Nha Trang Hotel & Spa for a memorable and relaxing experience!

Important information:

There will be different surcharges applicable to different room types for children aged between 3 - 11 years and children 12 years or above when sharing existing beds in the rooms. Please contact the hotel directly for further information, details are available on the booking confirmation.

Please note that the credit card used for booking, checking in and payment must bear the name of the guest. Guests are required to show a photo identification and credit card upon check-in for verification

Please be advised that for the comfort of guests, children under 12 years of age are welcomed under strict supervision of parents. The hotel reserves the right to ask children that are not supervised to exit the lounge.

Complimentary basic WiFi is available throughout the property. High Speed Internet access is available at USD 17.50 for 24 hours. Guests who require the WiFi network details or any further assistance may contact the property using the contact details provided in your booking confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CXR

Location

Guest Reviews

9.4
Based on 827 reviews
Cleanliness: 8.48
Service: 9.95
Location: 9.99
Room Quality: 9.44
Amenities: 8.97
Value for Money: 9.43
Food and Beverage: 9.48
Overall Experience: 9.45
S
Stéphanie couple ci
9
2026-08-28 via Nuitee
C
Camille couple fr
8
Worth it but could be improved a little
Pros:

Great communication prior to arriving, it was super easy to arrange airport transfer and a birthday surprise in the room. Everything was very smooth during our stay except for one small hiccup at the end.
The staff was friendly overall and all the facilities were clean and comfortable, and service was particularly good at the pool (bar orders came quickly and staff was super kind).
The breakfast buffet has a variety of options and it was quite good.

Cons:

On our last day, we wanted to enjoy the pool after check out but we had a bad experience despite the staff's help. We stayed until early evening so the pool area was almost empty, until a large group of kids who did not appear to be guests suddenly took over the pool and caused a lot of disturbance (splashing all around, shouting, not minding their surroundings... obviously they're just kids but they were pretty much unsupervised). Nothing was done by the hotel to make the situation a little less uncomfortable. Then, we were told we could shower in the sauna area before leaving. However, all the showers were taken by the same kids and some people who seemed like staff members? (they had personal keys to the lockers that they did not retrieve from the desk at the entrance), and there were no clean towels at all, only dirty towels overflowing the baskets or scattered all over the place. As a result it was impossible to shower before leaving, and there was no time to notify the staff as we had to leave for the airport.
Also, the staff at breakfast could have been more efficient/better organized as there were a few mishaps: our table was fully cleared while we were still grabbing food at the buffet, we were once seated at a table that wasn't set yet, and we noticed a few times the staff not bringing the right orders to the right tables: we were brought food we didn't order while our drinks were brought late, some drinks were brought to an unoccupied table...
I also wish the beach sunbeds system would be explained more clearly at check-in, we didn't know exactly where they were located on the beach (since there are several hotels) and that they didn't operate past 4pm. Also, it can be quite bothersome to manage to secure a sunbed on the beach or at the pool as there aren't enough of them considering all the guests.

2026-08-27 via Nuitee
U
UV solo_traveller il
8
2026-08-27 via Nuitee
R
Rym Asma couple dz
9
Pros:

Nous avons passé un très agréable séjour au Sheraton Nha Trang, notamment grâce à son emplacement stratégique. À pied, nous avons pu visiter facilement de nombreux endroits et profiter pleinement de la ville.

L’hôtel dispose d’une plage privée avec des transats, ainsi que d’une jolie piscine, ce qui nous a permis de nous détendre entre deux visites.

Pour les endroits un peu plus éloignés, nous avons utilisé Grab, une application locale très pratique et vraiment peu coûteuse pour nos déplacements.

Le petit-déjeuner était bon et varié, avec un choix qui nous a pleinement satisfaits.

Mais ce que nous avons particulièrement apprécié, c’est la gentillesse et l’attention du personnel. À l’occasion de notre anniversaire de mariage, ils ont joliment décoré notre chambre, m’ont offert un magnifique bouquet de fleurs ainsi qu’un adorable souvenir qui nous a beaucoup touchés.

Le personnel était tellement attentionné qu’ils ont également remarqué que, étant musulmans, nous avions certaines restrictions alimentaires. Ils nous ont spontanément proposé de préparer quelques plats adaptés pour nous et de les ajouter au buffet du lendemain. Nous avons trouvé cette attention extrêmement gentille et touchante.

Un grand merci à toute l’équipe du Sheraton Nha Trang pour leur accueil, leur professionnalisme et toutes ces petites attentions qui ont rendu notre séjour encore plus spécial. Nous reviendrons avec grand plaisir ! ❤️

Cons:

Rien en dehors du nombre de transats à la plage qui est à mon avis insuffisant

2026-08-27 via Nuitee
O
Olga solo_traveller ru
10
Pros:

Чистота, обслуживание, очень вкусный завтрак

2026-08-26 via Nuitee
A
Angela couple id
10
Pros:

from the room can see beach clearly

2026-08-26 via Nuitee
J
Jinane couple fr
10
Overall, we couldn’t have asked for a better honeymoon stay. The combination of exceptional service, delicious food, rel
Pros:

We had an absolutely wonderful stay at the Sheraton Nha Trang, and it was the perfect choice for our honeymoon! ❤️

From the moment we arrived, the service was excellent. The staff were incredibly welcoming, attentive, and professional, which made our stay feel truly special.

The breakfast was amazing so delicious, fresh, and with such a huge variety of choices. There was

We also booked the couples spa package, and it was extraordinary. It was such a relaxing and memorable experience, especially as part of our honeymoon.

The night buffet was another highlight !so much variety and everything was beautifully presented and delicious. And the rooftop was absolutely stunning, with a beautiful atmosphere and views that made it the perfect place to unwind.

2026-08-26 via Nuitee
J
Julie couple au
10
2026-08-25 via Nuitee
G
Gino solo_traveller au
10
2026-08-22 via Nuitee
J
Jona extended_group al
10
2026-08-22 via Nuitee
M
Michael couple sg
8
Great relax stay
Pros:

Good services especially staffs at 25th floor .

Cons:

The lifts need some co-ordination. The wait can be long.

2026-08-20 via Nuitee
T
Thanh Vu couple de
5
2026-08-18 via Nuitee
G
Gaetan couple fr
9
Séjour très agréable
Pros:

et l ambiance personnel très sympa

2026-08-17 via Nuitee
M
MASAMI couple jp
10
2026-08-16 via Nuitee
T
Toshiki solo_traveller jp
10
2026-08-12 via Nuitee
H
hung solo_traveller vn
10
2026-08-07 via Nuitee
E
Emilie family_with_children fr
10
Pros:

Nous avons passé un excellent séjour au Sheraton. Tout était parfait : le confort, le service et surtout la gentillesse de toute l'équipe, toujours souriante et attentionnée.
Nous souhaitons adresser un remerciement tout particulier à l'équipe de l'hôtel pour la magnifique surprise qu'elle a organisée pour mon père. Ancien policier, aujourd'hui à la retraite, il célébrait la Journée traditionnelle de la Police populaire vietnamienne . Bien que ce type d'attention ne fasse pas partie des services habituels de l'hôtel, l'équipe a pris l'initiative de lui préparer une surprise. Ce geste d'une grande délicatesse nous a profondément touchés.
Mon père était extrêmement heureux et très ému. C'est une attention qu'il n'oubliera jamais, tout comme nous.
Un immense merci à toute l'équipe du Sheraton pour son professionnalisme, sa bienveillance et sa générosité. Vous avez rendu notre séjour encore plus spécial et créé un souvenir inoubliable. Nous reviendrons avec grand plaisir !

2026-08-07 via Nuitee
L
LisaTay29 Couples Sydney, New South Wales
10
Exceptional Service by the Staff
Pros:

Our stay at the Sheraton Nha Trang was absolutely exceptional, and from the moment we arrived until the moment we left, we felt genuinely welcomed and cared for.

We were fortunate enough to stay in Room 2409 with Club Lounge access, and the room itself was beautiful. It was spacious, comfortable, immaculately presented, and offered stunning views that made our stay even more memorable.

The Club Lounge was simply outstanding., The food, the atmosphere and the service were all exceptional, but the real highlight of our trip was undoubtedly the incredible staff. kathryn, Narrin, Wendy and Cecilia from the Club Lounge, along with Lily from Feast Restaurant, provided the most wonderful service. Their warmth, kindness, professionalism and attention to detail made us feel truly special every single day. They are an absolute credit to the hotel, and I sincerely hope management recognises the outstanding work they do.

We also met a new chef working in the lounge whose name, unfortunately, I didn’t catch. His dinner service last night was the best I have ever experienced in a club lounge. The quality of the food was extraordinary, and every dish was beautifully prepared.

Breakfast at Feast was absolutely amazing, with an incredible selection of food and impeccable service. We also spent time at Altitude Rooftop Bar, where the manager was fantastic. Once again, I’m sorry I didn’t catch his name, but his hospitality certainly didn’t go unnoticed.

I have stayed in many hotels over the years, but what truly sets the Sheraton Nha Trang apart is its people. Every member of staff we encountered was friendly, attentive and genuinely passionate about making guests feel welcome.

We have had the most amazing stay, and we are already looking forward to returning. Thank you to everyone at the Sheraton for creating memories that we will cherish for a very long time.

2026-08-04 via Tripadvisor
V
Van couple au
10
2026-08-04 via Nuitee
S
Seoyeon solo_traveller kr
9
Pros:

직원들이 정말 친절하고 오래된 호텔이라고해서 시설 안좋을줄알았는데 매우 깨끗. 엄마랑 너무 즐거운 시간보내고왔어요.

Cons:

없어요

2026-08-04 via Nuitee