Courtyard by Marriott Johnson City

Hotels
Courtyard by Marriott
8.6 (171 reviews)
4025 Hamilton Place , Johnson City , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Poor cleanliness
Room quality issues
Small bed
Uneven floors

Categories

Cleanliness
4.04
Significant issues with cleanliness noted, including mold and dirt.
Service
10
Staff were very friendly and helpful.
Location
10
Loved the location and its value.
Room Quality
6.04
Bed was small and furniture was poor.
Amenities
9.54
Standard quality for this hotel tier.
Value for Money
10
Good value for the location.
Food and Beverage
9.54
Standard quality for this hotel tier.
Overall Experience
9.64
Overall experience was positive despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 00:49

Property Description

Contemporary Accommodation near Johnson City Market Place
Courtyard offers modern lodging just a short drive from the city center. The hotel boasts an outdoor pool with a hot tub and a fully equipped gym for guests to enjoy.

Comfortable and Well-Equipped Rooms
The spacious rooms at Courtyard by Marriott Johnson City feature a cozy seating area, flat-screen TVs, and complimentary Wi-Fi. The rooms are elegantly furnished with wooden accents and vibrant carpets.

Dining Options and Convenient Amenities
Guests can savor a delicious à la carte breakfast and dinner at The Bistro & Bar, which also offers refreshing cocktails in the evenings. Additionally, the hotel provides 24/7 access to vending machines stocked with beverages and snacks.

Book now to experience the perfect blend of comfort and convenience at Courtyard by Marriott Johnson City.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AVL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 171 reviews
Cleanliness: 4.04
Service: 10
Location: 10
Room Quality: 6.04
Amenities: 9.54
Value for Money: 10
Food and Beverage: 9.54
Overall Experience: 9.64
R
Robert solo_traveller us
9
2026-01-19 via Nuitee
G
George couple us
10
2026-01-19 via Nuitee
T
Tina family_with_children us
10
2026-01-19 via Nuitee
L
Lorie couple us
8
Last minute decision. We loved the location and value. Staff were very friendly
Pros:

Location

2025-12-30 via Nuitee
D
Dennis couple us
6
Cons:

Bed was small not king as offered
Furniture was poor doors didn’t close, drawer keep opening.
Floors were uneven

2025-09-29 via Nuitee
K
Karla Michelle
6
Not Clean!
Pros:

Not clean! The couch was full of crumbs, lint, and who knows what else. The bathroom was soo bad. Mold in the shower, we brought shower shoes to wear but we couldn't even take the chance.

2025-08-05 via Nuitee
T
Tracey family_with_children us
7
2025-08-04 via Nuitee
M
Michael review category business travellers us
10
Exceptional
Pros:

Friendly, professional staff. Exceptional accommodations. Elegant facility

Cons:

No free coffee in the lobby.

2025-06-29 via Nuitee
E
Elaine partner
10
Pros:

Convenient location, clean and restful environment.

2025-06-29 via Nuitee
S
steve family_with_children
8
Pros:

Very Clean

2025-06-23 via Nuitee
Y
Y6014UTmb Family
2
Duck, duck, don’t stay here.
Pros:

Dead animals in pool filter. Picture this, you and your family come to stay at this beautiful hotel and are impressed with how nice it is. Let’s go swimming fam, but there is a weird smell but it just rained so… your small child says I can see a tail and something fuzzy… you peer in but cannot see or maybe don’t want to see. A call to the front and a nice attendant comes to help. As you explain the situation it sinks in that with all the splashing and swimming this water has been in your mouths and up your noses. The attendant removes the filter cover and there are two dead ducks in one filter and one in the other. They are in the process of rotting.

2025-06-16 via Tripadvisor
J
Javier
10
Comfy beds!!
Pros:

It was Great other than the “every other day room service”.

2025-06-12 via Nuitee
L
Lori review category business travellers us
10
Exceptional
2025-05-31 via Nuitee
R
Robert family with young children us
7
Good
2025-05-18 via Nuitee
M
Michael
10
Pros:

Martin has been very polite and helpful

2025-05-10 via Nuitee
H
Harding Gay family
8
Pros:

NO ONE AT FRONT DESK WHEN I TRIED TO CHECK IN. I HAD TO SHOUT TO GET SOMEONE, EVEN THOUGH THE BARTENDER (?) SAW ME COME IN. THE SHOWER DOOR WAS SOILED OVER MOST OF THE SURFACE WITH SOME SORT OF OILY SUBSTANCE.

2025-04-25 via Nuitee
V
Verified traveler
10
Pros:

Excellent stay! Great location within Johnson City! They provided a very welcoming staff, pristinely cleaned bedroom and bathroom, and beautiful pool/patio area! 10/10-would recommend!

2025-04-22 via Nuitee
D
davidnL4911LL Business
4
Disappointed
Pros:

I have stayed here many times in the past about two weeks a year for the past four years. Tonight I went to get a snack from the front desk and there was no one present. I waited approximately five minutes during that time another customer came and waited along with me. We decided to step behind the desk and knock on the wall to see if anyone was home. The employee that was working in the Desk came out and scolded me for stepping behind the counter. I explained we’ve been waiting for approximately five minutes, and he said I am not allowed to step behind the counter. Myself and the other customer left our items on the counter and walked away. It was very disappointing and unprofessional. His name is Anthony and at no point did he try to fix the situation. I was amazed at his lack of professionalism. I also went to the bistro the night prior and the night of and saw no one there. I wanted to order food but didn’t see anyone to take my order.

2025-04-16 via Tripadvisor
C
Clifton partner
10
Pros:

I will go back again!!!!

2025-02-23 via Nuitee
K
Kari
10
Stay Here!
Pros:

Absolutely one of the cleanest rooms I have ever stayed in, with superb customer service! Well laid out, updated, snacks and beverages in the bar are at night, a little shop too;)

2025-01-03 via Nuitee