Facilities

Fitness facilities
Free WiFi
Swimming pool
24-hour front desk
Terrace
Garden
Luggage storage
Concierge service
Wheelchair accessible
Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Good location
Cons:
Inconvenient staircase for luggage
Terrible Wi-Fi connection
Some maintenance issues

Categories

Cleanliness
8.1
The hotel is spotless and beautiful.
Service
9.1
The staff is friendly and service-oriented.
Location
9.1
Well located near the Basilica of Zapopan and a shopping center.
Room Quality
8.1
The hotel is old but well maintained.
Amenities
8.1
Standard quality for this hotel tier.
Value for Money
8.6
Economical and clean.
Food and Beverage
9.1
Breakfast was great and the buffet is varied and delicious.
Overall Experience
8.6
I have had a good stay at this hotel for over 25 years.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:44

Property Description

Recreational Opportunities - Indulge in both an outdoor pool and indoor pool, then head to the fitness center for a satisfying workout.

Dining Experience - Enjoy a delicious meal at Moonlight restaurant or opt for convenient room service. Unwind with a drink at the bar/lounge.

Convenience and Comfort - Stay connected with complimentary Wi-Fi, take advantage of business facilities, and rest easy in the well-equipped guestrooms.

Don't miss out on these fantastic amenities at Country Plaza. Book now for an unforgettable stay!

Important information:

  • Pool access available from 9 AM to 9 PM.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in is available.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: GDL

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Guests are provided with free hand sanitizer

  • General

    Staff temperature checks are conducted regularly

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

8.6
Based on 120 reviews
Cleanliness: 8.1
Service: 9.1
Location: 9.1
Room Quality: 8.1
Amenities: 8.1
Value for Money: 8.6
Food and Beverage: 9.1
Overall Experience: 8.6
E
Edward
8
Pros:

Breakfast was great especially the lady making the tortillas

2025-08-28 • via Nuitee
M
MIGUEL ANGEL
8
El Hotel Country Plaza de Zapopan está cómodo.
Pros:

Salvo algunos inconvenientes con el mantenimiento de las llaves del agua y falla del control de encendido de la T.V. todo lo demás está bien.
A mi esposa y a mí nos gusta el Buffet para desayunar., es variado y sabroso. La atención del personal nos agrada mucho, son amables y serviciales.
Conozco este hotel desde hace más de 25 años y siempre he tenido buena estancia en él, aunque a ultimas fechas noto algo de deterioro. Está muy bien ubicado a unas cuantas cuadras de la Basilica de Zapopan.

2025-08-16 • via Nuitee
O
Olga
6
Pros:

There is a very inconvenient staircase at the entrance for heavy luggage, and to bring luggage to the elevator area, it is necessary to do so outside the building. Also, the terrible Wi-Fi connection is almost useless. The staff is friendly, and the hotel is spotless and beautiful. Although it might need a good renovation, it is pleasant and calm.

2025-08-13 • via Nuitee
M
Miguel
6
Pros:

Hotel is decent very old,.. outdated

2025-08-08 • via Nuitee
S
Sheila • family
8
Pros:

The hotel is old but well maintained by a large staff of friendly, service oriented individuals. The morning downstairs restaurant (7AM to 12Noon) is excellent and the wait staff are friendly. It is in walking distance of a large plaza shopping center with a new train station that takes you from one side of the city to the other. It s economical and clean. In addition there are numerous restaurants flanking the hotel. The Country Plaza Hotel is a slice of Mexico, not a branch of a US chain which you can find anywhere in the US. We have stayed there numerous times within the last 25 years and keep going back.

2025-08-05 • via Nuitee
V
Victor
10
Pros:

The service and the amazing person

2025-07-24 • via Nuitee
W
William
10
Pros:

It’s has a very vintage feel. People are very warm.

2025-07-08 • via Nuitee
V
Verified traveler
4
Poor maintenance
Pros:

Jr suite had leaks the closet got wet and part of the ceiling was falling out
They move us to a different room
No hot water , and the jets from the jacuzzi weren’t working the lights above the shower were broken not a good experience at all

2025-07-01 • via Nuitee
M
Marisol • family
4
Pros:

The air conditioning was not working.
Towels were old and dingy.
Lobby bar closed early on a Saturday night.

2025-06-30 • via Nuitee
M
Magdaleno
10
Pros:

It is located in a safe area

2025-06-29 • via Nuitee
N
Nelly Aleyda • family
10
Pros:

lovely, classic hotel. food was delicious and staff were very kind.

2025-06-28 • via Nuitee
J
Juan
8
Pros:

The property is convenient .

2025-06-20 • via Nuitee
E
eisaku • family_with_children
6
Pros:

Close to plaza patria

2025-05-31 • via Nuitee
M
Maurilio • family
10
Pros:

Had a great stay. Clean rooms and friendly staff.

2025-05-29 • via Nuitee
C
Claudia • partner
10
Pros:

Needs an upgrade

2025-05-01 • via Nuitee
M
Marianela • family
6
Pros:

The hotel is pretty old, carpets have not been washed for years. Outside pool and jacuzzi out of service. Small pool is very cold to use, especially if you have kids. No microwave in the room or in Any of the common areas to use.

2025-04-26 • via Nuitee
F
Francisco
10
Pros:

Good services

2025-04-25 • via Nuitee
J
Janette
10
Pros:

Thin walls, you can hear chatting in hallways and indoor pool is cold

2025-04-24 • via Nuitee
M
Matt • partner
8
Pros:

Close to ZPN central

2025-04-23 • via Nuitee
M
Maria
10
Pros:

It's old but very good service.

2025-04-16 • via Nuitee