Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and comfortable rooms
Cons:
Issues with food quality
Location far from city center

Categories

Cleanliness
8.84
The hotel is described as very clean and well maintained.
Service
9.31
Staff received high praise for being exceptionally helpful and friendly.
Location
8.35
Some reviews mention being far from the city center, impacting accessibility.
Room Quality
8.8
Rooms are described as large and comfortable.
Amenities
8.83
Facilities such as the gym and spa are highlighted as excellent.
Value for Money
8.79
General sentiment suggests a fair value for the quality provided.
Food and Beverage
7.84
Some reviews express dissatisfaction with food, indicating room for improvement.
Overall Experience
8.81
Overall, guests report a pleasant experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 02:42

Property Description

Luxurious Accommodation
Kempinski Hotel Khan Palace offers 5-star luxury just 2.2 km from Chinggis Khan Square. The spacious rooms feature modern furnishings, air purifiers, and en suite bathrooms with electronic bidets.

Wellness and Relaxation
Guests can unwind at the well-equipped fitness centre, sauna, or Kempinski Spa. The hotel also offers relaxing massages and a gift shop for souvenirs.

Culinary Delights
Indulge in a variety of dining options at the KK Spanish Inspired Restaurant, Tenger Restaurant, and Sakura Sushi Bar. Enjoy a buffet breakfast, fine Japanese sushi, and 24-hour room service.

Book now to experience the ultimate luxury and relaxation at Kempinski Hotel Khan Palace.

Important information:

Complimentary mineral water and hot beverages are provided everyday.

Hotel can offer shuttle service from airport or railway station for a surcharge.

Free premium cable channels are provided in room.

All bathrooms are includes latest Japanese wash lets with shower and bathtub.

For breakfast included rates, children below 5 years are complimentary; children from 6 to 12 (inclusive) enjoy 50% discount.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ULN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 12 years old stay for US$23 per person per night when using an existing bed.
    Children from 6 years old to 12 years old stay for US$23 per person per night when using an available extra bed.
    People 13 years old and over stay for US$45 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 323 reviews
Cleanliness: 8.84
Service: 9.31
Location: 8.35
Room Quality: 8.8
Amenities: 8.83
Value for Money: 8.79
Food and Beverage: 7.84
Overall Experience: 8.81
M
Manuel • solo_traveller • es
9
una gran experiencia regresar a este hotel despues de 20 años
Cons:

el cuarto de baño no es enteramente accesible para silla de ruedas. podria serlo con unas pequeñas modificaciones. hay que sacar los dos palneles de cristal de la ducha y poner una cortina. hay que quitar el escalon de la bañera para q haya espacion para una silla. hay que surpumir un marco que hay en la mesa donde esta el gtifo q impide que las piernas de una persona en silla se puedan meteser hasta el fondo para estar comodo frente al lavabo. si hacen esas tres pequeñas cosas la habitacion pasra a ser wheelchair friendly

2026-05-08 • via Nuitee
C
choi • solo_traveller • au
6
2026-05-05 • via Nuitee
N
Natsuki • solo_traveller • jp
4
Cons:

前日ルームサービスに朝食をつけたいとちゃんと確認したのに、朝食会場に着いたらレセプションについてないと言われる。昨日ルームサービスに頼みましたと言っても謝罪もなし。

2026-05-04 • via Nuitee
özge • couple • tr
9
2026-05-03 • via Nuitee
D
Debbie • couple • us
10
2026-05-02 • via Nuitee
C
Caitlyn • solo_traveller • us
10
2026-04-22 • via Nuitee
T
Tamir • solo_traveller • mn
7
2026-04-17 • via Nuitee
S
SERGEY • solo_traveller • ru
10
Pros:

Большой,комфортный номер со всеми принадлежностями. От центра 25-30 минут пешком.

Cons:

Телевизор зависал из-за слабого интернета.(Хотя общий интернет был достойный). В первый день не убрались в номере,хотя табличка с обеда висела на двери.

2026-04-09 • via Nuitee
T
tseme • couple • mn
8
2026-04-06 • via Nuitee
S
Stefan • solo_traveller • de
10
2026-04-02 • via Nuitee
T
tseme • couple • mn
10
2026-03-29 • via Nuitee
O
okan • couple • tr
10
Pros:

Staff was excellent ,the room is spacious ,clean and comfortable.

Cons:

Nothing

2026-03-17 • via Nuitee
P
Peter • solo_traveller • ie
9
Top notch hotel with reasonable prices
Pros:

I had a really great stay here; the staff were friendly and helpful, my room was spacious and very comfortable; the breakfast buffet was tasty and varied and the two restaurants served excellent food. Despite the high quality and fact Kempinski is an international premium brand, the room rates and restaurant prices were very reasonable

Cons:

Please note the hotel is about a 30 minute walk from the main square and public taxis are very few. To get around, you need to have a Mongolian SIM to use the taxi apps, master the bus system, of hitchhike

2026-03-14 • via Nuitee
P
Polona • couple • si
7
2026-03-12 • via Nuitee
C
Clinton • solo_traveller • za
10
2026-03-10 • via Nuitee
S
S V • couple • in
10
Lovely Stay. Great Experience
Pros:

Professional staff, amenities in the room, booking of taxi, guiding us in a new place, location of the Hotel and very good room service.

Cons:

Room service staff can be a bit more comfortable with English.

2026-03-08 • via Nuitee
R
RUSSELL • solo_traveller • nz
9
Very comfortable
Pros:

this is a very good hotel with excellent facilities and very professional staff

Cons:

Nothing

2026-03-03 • via Nuitee
D
Dalantai • solo_traveller • mn
9
2026-01-24 • via Nuitee
M
Marina • couple • lt
10
2026-01-19 • via Nuitee
T
Tomasz • solo_traveller • pl
9
Wspaniały pobyt w Mongolii
Pros:

Wspaniały gościnny i troskliwy personel. Bardzo smaczne i obfite śniadania. Bardzo dobra oferta gastronomiczna. Hotel trąci myszką jak na pięć gwiazdek to przydałby się mu remont odświerzenia. Ale wszystko w hotelu jest sprawne. Jedynym minusem ale to nie wina hotelu to jego lokalizacja dość daleko od centrum ale za to cicha okolica choć mało ciekawa. Polecam ten hotel

Cons:

Brak ogrzewania w łazience -zimny kaloryfer przez cały mój pobyt to jedyna nie sprawna rzecz.

2026-01-04 • via Nuitee