Hotel Riu Tikida Palmeraie - All Inclusive

Hotels
RIU Hotels & Resorts
8.4 (4506 reviews)
Route Fés, km 6 Annakhil , Marrakech , ma

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly and professional staff
Clean and well-maintained facilities
Cons:
Old establishment needing restoration
Food variety and quality issues

Categories

Cleanliness
8.54
Multiple reviews mention the cleanliness and how well maintained the hotel is.
Service
9.01
Staff received high praise for being professional, friendly, and helpful.
Location
8.55
The location is appreciated for being peaceful away from pollution.
Room Quality
8
Spacious rooms acknowledged, but some mentions of old facilities and lack of upgrades.
Amenities
8.53
Good amenities like pool and gardens, but some critiques on food variety.
Value for Money
8.49
Considered good value considering the services and pricing, especially in low season.
Food and Beverage
7.54
Food received mixed reviews, with criticisms on variety and quality.
Overall Experience
8.51
Guests expressed overall satisfaction and enjoyment, often recommending the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 04:12

Property Description

Luxurious Accommodation
Hotel Riu Tikida Palmeraie - All Inclusive, located in Marrakech, offers air-conditioned rooms with modern amenities and private balconies, ensuring a comfortable stay for guests.

Abundant Leisure Facilities
Guests can enjoy a range of activities at the hotel, including an outdoor swimming pool, a fitness centre, table tennis, and tennis. The evening entertainment and kids' club provide fun options for families as well.

Convenient Services
With a buffet breakfast available every morning, free WiFi throughout the property, and a 24-hour front desk, Hotel Riu Tikida Palmeraie - All Inclusive ensures a hassle-free and enjoyable stay for all guests.

Ready to experience luxury and convenience in Marrakech? Book your stay at Hotel Riu Tikida Palmeraie - All Inclusive now!

Important information:

Children aged 13 years and above are considered adults at this property.

When booking 5 rooms or more, different policies and additional supplements may apply.

Please note that city tax will be charge to all the guests from 2 years old and older.

You will pay the hotel in the hotel's local currency (MAD) at the exchange rate on day of payment.

Restaurants: Please note that appropriate dress is required for dinner.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RAK

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 4506 reviews
Cleanliness: 8.54
Service: 9.01
Location: 8.55
Room Quality: 8
Amenities: 8.53
Value for Money: 8.49
Food and Beverage: 7.54
Overall Experience: 8.51
P
P8198ZOrobertd Couples
8
Amazing, relaxing holiday
Pros:

We've just returned home from a 7 night stay at the Riu Tikida Palmeraie Hotel and wanted to leave an honest review, having read conflicting opinion before travelling.
I can honestly say we had a fantastic time! Yes the food is similar throughout the week... it was a little dry at times and not always piping hot, but we found something tasty to eat every night. The restaurant for the evening meal had a nice feel and the staff looked after us extremely well, topping up drinks and making sure we had everything we needed, before having to ask.
There are flies about, but mainly around the outside bar or where people have discarded cups with fizzy drink in and nothing that you wouldn't get at home on a hot day.
The grounds and pool are amazing and the gardeners and pool team are constantly working to keep on top of things. No issue getting a sun bed and parasols were plentiful.
Our room was spacious, clean and tidy, with friendly maids who changed towels etc daily.
The staff are what made the difference for us. Every member of staff we encountered had a smile on their face and genuinely wanted to help you. We felt extremely well looked after and nothing seemed too much trouble. They are a credit to the hotel.
We visited the Medina which was amazing. You have to watch out for the mopeds in the tight alleys! If I'm honest, I was expecting to be hassled, but we were left alone to wander around, absorbing all the sights and amazing smells it had to offer.
All in all it was a fantastic holiday, that didn't cost a fortune and exceeded expectations. We would happily return.

2026-06-20 via Tripadvisor
L
larissa solo_traveller be
9
Pros:

L'hôtel est magnifique,on y mange très bien .

Cons:

La connexion wifi n'est pas au top ....si non hors mis ça rien a dire

2026-06-20 via Nuitee
H
Hasnaoui couple ma
7
Pros:

L espace l accueil

Cons:

Le restaut surtout le petit déjeunes

2026-06-19 via Nuitee
N
NAJLAE family_with_children ma
1
Pros:

Plein de cafards et moustiques équipement oldy pas propre

2026-06-19 via Nuitee
I
India couple fr
10
Incroyable
Pros:

L’hôtel est INCROYABLE il est très grand avec plusieurs parties/ piscines/ terrains de basket, tennis/ salle de sport/ spa/ restaurants/ salle de spectacle et le paysage est SUBLIME etc… Le personnel est super bien veillant et surtout à l’écoute on a juste à ce présenter à l’hôtel et à partir de ce moment là vous vous occupé absolument de rien du début à la fin des vacances ils se chargent de TOUT ! Une petite pensé à Mohamed qui a été super avec nous vraiment rien à dire je reviendrais sûrement !! Les animateurs aussi sont top très sociable et serviable.

2026-06-19 via Nuitee
D
Doriana couple be
6
Superbe hôtel et déçevant en même temps.
Pros:

Très beau hôtel le cadre et la verdure
Chambre très spacieuse propre et nourriture très bonne ainsi que dans les restaurants à la carte.
Le cadre et la piscine sont sublimes et le personnel très sympathique.

Cons:

Piscine extrêmement froide impossible d'y aller
Piscine intérieur fermé pour travaux
Animation à revoir et il y a beaucoup d'animateurs pour le peu d'activité voir des activités annulés
Personnel de l’accueil catastrophique au niveau de la langue et ne font rien du tout pour vous aider
Attention à la période des cafards on en avait 4/5 par jours dans les chambres qui se trouvaient au RDC. Nous avons été déçus pour le peu d'implication de la part du personnel de l’accueil qui nous faisaient croire tous les jours que le problème serait résolu.

2026-06-18 via Nuitee
S
Soukaina solo_traveller ma
6
2026-06-18 via Nuitee
E
Erwin solo_traveller nl
10
Heerlijke plek voor ontspannen vakantie!
Pros:

Heel schoon en prachtig onderhouden

Cons:

Alles beviel

2026-06-18 via Nuitee
A
alisonh458 Couples West Midlands, England
10
Excellent
Pros:

Extremely good resort, everything was excellent.

2026-06-16 via Tripadvisor
L
Lucas couple fr
9
2026-06-16 via Nuitee
G
gerard valencien solo_traveller fr
10
Une formule all inclusive exceptionnelle à RIU la palmeraie Marrakech
Pros:

Un service exceptionnel
Tout le personnel très professionnel accueillant aux petits soins
Tout est fait pour satisfaire les clients
La qualité de la restauration
Les équipements de l'hôtel et des chambres sont très corrects
L'animation est assurée par un personnel bienveillant et extrêmement gentil et respectueux
C'était une première fois pour une formule all inclusive et nous ne sommes pas déçus

Cons:

Rien

2026-06-16 via Nuitee
J
Jihane family_with_children ma
7
2026-06-14 via Nuitee
7
76levih Family
2
Terrible
Pros:

So this hotel was full of cockroaches and other bugs.The food was not catered for children or allergies was not stated on the correct food as one of my family members are allergic to quite a few things so on the ice cream it said no nuts and it had nuts in it . We had to change rooms because we had 10+ cockroaches falling from the ceiling and from the pipes and toilet. The variety of food and drinks ain’t enough for a child appropriate hotel they should really have more variety of food and drinks. The staff can’t do enough for you or your family but they do expect a tip. I would never stay in this hotel again or another Riu.

2026-06-13 via Tripadvisor
M
Manal family_with_children fr
10
2026-06-13 via Nuitee
H
Hajar solo_traveller ma
10
Pros:

Excellent service endroit magnifique

Cons:

RAS

2026-06-12 via Nuitee
O
oumaima solo_traveller ma
8
2026-06-12 via Nuitee
L
lorainec198 Solo travel London, England
10
Great hotel
Pros:

This is my second visit to this hotel, I just love it the gardens are beautiful, pool is great, rooms are cleaned every day, food is buffet style but plenty on offer. Entertainment going on nearly all day if you want it, would come again. Kettle etc. in room, bottled water given in room every day.

2026-06-11 via Tripadvisor
N
Nuno solo_traveller pt
8
OK Resort close enough to the city center (Medina)
Pros:

The size of the room was huge, and the bed was very comfortable.

The hotel location was close enough to the Medina to be reached by uber paying only 75 Dirham per trip (roughly 7,5 euros) (PS: The hotel free shuttle has to be booked and has a limited timetable, so I always used Uber to go to the city center, that was a personal choice).

There is an animation team during the day in the pool and that same team gives a one hour show at night (21:30 to 22:30). The typical for a resort.

The Gym is well equipped, and the Spa prices are not too exaggerated.

There is only one main pool for adults, but it’s big enough not to get overcrowded.

Cons:

I found the night shows a bit weak, because the animation team tends to over involve the guests, so the shows are only as good as the improvisation ability of the guests participating.

There are cockroaches in the hotel, big ones and they tend to get inside the rooms because the doors have a huge gap from the floor (almost 1 cm) where the roaches can crawl underneath. Not just roaches but any kind of insect, especially mosquitoes. I had to cover the door gap with bathroom towels to keep the bugs outside my room.
Note that the hotel has two lakes with still waters that are the perfect nesting ground for mosquitoes, so expect to be bitten and get your room infested if you leave the windows open or the light on without blocking the door gap.

Another annoying thing is the golf carts used to deliver the luggage to the rooms by the staff. The paths used by the carts are shared with the guests and they are not large enough for both, so when you cross paths with a cart you must move to the grass to allow the cart to go by. Also, the staff drives, inside the hotel, the Moroccan way, that is, with total disregard for the guests walking. If you ever cross with one of these carts expect to be given absolutely no priority or courtesy… that is just inadmissible.

2026-06-11 via Nuitee
J
jacquelinegS7030KO Couples Kingsbridge, Devon, England
10
Happy campers
Pros:

Beautiful place to stay absolutely fantastic stuff. Everything about this resort is outstanding.

2026-06-10 via Tripadvisor
A
Ayat couple ch
4
Pros:

Der Pool war sehr schön, und das Personal war stets freundlich und hilfsbereit.

Cons:

Das Essen war okay, aber nichts Außergewöhnliches.

Im Zimmer fanden wir viele Insekten, darunter sehr große Kakerlaken. Wir haben dies dem Personal gemeldet. Daraufhin kamen Mitarbeiter und legten Handtücher vor die Tür, da die Karkelaken angeblich von draußen hereinkommen. Einen Tag später bemerkten wir jedoch, dass sie sich im Holz der Wände versteckten, wo es Löcher gab. Nachts kamen sie dann heraus.

Wir informierten das Personal erneut. Daraufhin wurde uns gesagt, dass das Problem bereits bekannt sei, es viele Kakerlaken gebe und man nichts dagegen unternehmen könne, was wir sehr seltsam fanden. Anschließend wurde uns ein anderes Zimmer zugeteilt, doch auch dort fanden wir wieder Kakerlaken.

Die Handtücher hatten Flecken, und insgesamt entsprach die Qualität des Hotels nicht dem Preis.

Wir sind sehr enttäuscht von diesem Hotel, da wir viel dafür bezahlt haben und deutlich mehr erwartet hatten.

2026-06-10 via Nuitee