Merdeka Palace Hotel & Suites

Hotels
7.2 (184 reviews)
Jalan Tun Abang Haji Openg, , Kuching , my

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Spacious rooms
Cons:
Cleanliness issues
Outdated facilities

Categories

Cleanliness
5.6
Several mentions of dirty rooms and unclean conditions.
Service
8.56
Staff was mentioned as friendly and helpful.
Location
9.6
Great location, easy access to attractions.
Room Quality
7.56
Spacious rooms noted, but issues with cleanliness and maintenance.
Amenities
6.59
Lack of some expected amenities and issues with facilities.
Value for Money
6.55
Concerns about the condition of the rooms relating to value.
Food and Beverage
5.6
Breakfast quality and variety were criticized.
Overall Experience
7.57
Mixed feelings; location praised but cleanliness and amenities lacking.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:54

Property Description

Dining Options and Outdoor Pool
With 6 dining options and an inviting outdoor pool, Merdeka Palace Hotel & Suites offers a variety of choices for relaxation and indulgence.

Comfortable Rooms with Modern Amenities
The classic rooms are equipped with a satellite TV, tea/coffee making facilities, and en suite bathroom with free toiletries. Some rooms even feature a dining area and a relaxing bathtub.

Convenient Location and Nearby Attractions
Situated just 600 meters from Kuching Waterfront, the hotel is in close proximity to Sarawak Museum and Chinese History Museum. Guests can also easily access Kuching International Airport, located just a short drive away.

Ready to experience luxury and convenience in Kuching? Book your stay at Merdeka Palace Hotel & Suites now.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KCH

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in all areas and charges are applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 10 years old stay for free when using an existing bed.
    People no matter the age stay for MYR 55 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.2
Based on 184 reviews
Cleanliness: 5.6
Service: 8.56
Location: 9.6
Room Quality: 7.56
Amenities: 6.59
Value for Money: 6.55
Food and Beverage: 5.6
Overall Experience: 7.57
M
Maja • family_with_children • fr
9
Fabuleux
2026-06-11 • via Nuitee
L
Lilford • solo_traveller • au
7
Pros:

Very central

10 minutes walk to waterfront

8 minutes to the department stores.

The front desk staff were absolutely great

Cons:

Only the coffee shop open

No bar facilities

Swimming pool area and roof terrace almost abandoned and extremely rundown and unloved.
It appears to to be run on a shoestring budget

No fridge in the room, although there were provisions for one

2026-06-06 • via Nuitee
D
Dennishyh • solo_traveller • my
10
2026-06-05 • via Nuitee
B
Boris • couple • si
10
Nadvse smo zadovoljni
Pros:

Vse je bilo izjemno, osebje prijazno in profesionalno. Odlična lokacija

2026-06-01 • via Nuitee
B
Boris • couple • si
10
Izjemno lepo
2026-06-01 • via Nuitee
F
FARIZAH • couple • my
8
2026-05-24 • via Nuitee
W
Wynna • solo_traveller • my
7
2026-05-23 • via Nuitee
M
mira • solo_traveller • my
5
2026-05-20 • via Nuitee
R
Rudi • solo_traveller • ch
3
Pros:

Die imposante Lobby im beeindruckendem opulenten Stil.
Die zentrale Lage am Rande eines Parks.
Grosses weiträumiges Zimmer.

Cons:

Während meines viertägigen Aufenthaltes fand im unmittelbar angrenzendem Park ein Live Konzert statt. Die Lärmemissionen, die jeden Abend bis Mitternacht anhielten, waren absolute unerträglich.
Die etwas in die Jahre gekommene abgewetzt wirkende Ausstattung. Deutliche Schimmelbildung im Bad.

2026-05-19 • via Nuitee
G
GOHAUD • solo_traveller • fr
7
2026-05-17 • via Nuitee
P
Patricia • couple • ar
5
No recomendable. Escasa relación precio-calidad
Pros:

El hotel está ubicado a pocos metros del Waterfront, es una zona segura. El apartamento era grande y muy cómodo, con una pequeña cocina como para hacer un té o café (no se puede ingresar comida ni cocinar)

Cons:

Se nota que el hotel ha tenido su esplendor en otra época; el hall de ingreso se percibe majestuoso, hay mucho mármol, granito y trabajo en madera pero, sin embargo, le falta mantenimiento. Se notaba que habían hecho arreglos, como por ejemplo en el baño, pero no habían calculado las alturas porque la bañera le había quedado a una altura que para entrar y salir se necesitaba un banquito :). El sillón del apartamento pedía a gritos que lo limpien, las alfombras (que en un momento habrán sido de calidad) estaban desgastadas y decoloridas y la parte de abajo de la cortina del baño estaba oscura por los restos de jabón; había que abrir la ducha con cuidado porque salía un chorro de agua por el costado que mojaba todo el baño.
No hay enchufes cerca de la cama para cargar el celu y lograr prender las luces fue bastante difícil porque se manejan desde un tablero (muy de los años 70); así todo, no logramos prender algunas luces. El wifi malísimo y el televisor no era smart, así que se podían ver solo los canales de cable.
Tiene una piscina linda, aunque pequeña; el agua muy limpia, pero los alrededores bastante descuidados. Ni hablar de la zona de juegos para niños en el piso 8; de terror! El lugar estaba sucio y arriba de los juegos pasaban cañerías que goteaban (ver fotos). Lo que sería el espacio para hacer actividad física (también piso 8) era una zona de desechos de materiales de construcción, maderas y chapas.
Las fotos del bufet que el hotel publica deben ser de algún evento porque no vimos nada de eso.

2026-05-07 • via Nuitee
S
Suhaili • solo_traveller • my
2
Pros:

Staf

Cons:

Not clean

2026-04-26 • via Nuitee
L
Lee • couple • sg
9
We are satisfied as it looks like what was advertised
Pros:

Location

Cons:

None

2026-04-05 • via Nuitee
F
Faidza • solo_traveller • my
7
2026-02-14 • via Nuitee
M
MEGAWATI • family_with_children • bn
8
Pros:

Near shopping mall & food court.
Big room & have 3 toilet in the appartment.

Cons:

Water supply low.

2026-02-14 • via Nuitee
N
Norazrina • family_with_children • bn
10
2026-02-09 • via Nuitee
G
Goh • couple • sg
8
Need to renovate, lobby was impressive.
Pros:

Location

Cons:

Run down

2026-01-31 • via Nuitee
古屋 • family_with_children • jp
4
写真や情報よりはるかに良くないホテルでした。
Pros:

買い物や食事をするのは地元のスーパーが近く良かった。

Cons:

記載されている設備がなかった
冷蔵庫がなく、バスタオル類も汚かった。
車の騒音が響きうるさかった。

2026-01-23 • via Nuitee
W
Wyatt • family_with_children • us
1
Pros:

Location

Cons:

Some staff was rude, one staff was in the room next to mine making loud noise late at night. And there is no gym at this hotel

2026-01-20 • via Nuitee
A
Aidil Mohamad • family_with_children • my
10
Pros:

.

Cons:

.

2026-01-20 • via Nuitee