Sheraton Grand Incheon Hotel

Hotels
•
Sheraton
8.7 (308 reviews)
153, Convensia-daero, Yeonsu-gu , Incheon , kr

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast options
Cons:
Worn-out room furnishings
Extra charges for basic amenities
Overcrowded club lounge

Categories

Cleanliness
7.95
The corridors had a bit of a smell, and there were worn carpets, indicating a need for better maintenance.
Service
9.45
Staff were reported as friendly and helpful, with specific positive mentions regarding language support.
Location
9.45
The location was praised for its convenience and proximity to attractions, including easy access for cruise transfers.
Room Quality
8.45
The room size was mentioned positively, but dissatisfaction was expressed regarding the poor interior design.
Amenities
8.45
Amenities were available, but some guests were unhappy about extra charges for certain items.
Value for Money
8.45
Despite some complaints on charges for amenities, overall pricing for service and location seemed reasonable.
Food and Beverage
8.45
Breakfast was described as good, but there were comments about overcrowding and limited atmosphere.
Overall Experience
8.95
While there were notable issues, the overall sentiment remained positive, recommending the hotel for its location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:43

Property Description

Luxurious Accommodation
Experience the epitome of luxury at the 5-star Sheraton Grand Incheon Hotel. Indulge in spacious and elegantly designed rooms with full-length windows and top-notch amenities, ensuring a comfortable stay.

Exceptional Facilities
Unwind and rejuvenate at the hotel's indoor pool, fitness center, and spa. Delight your taste buds at the two restaurants offering a variety of cuisines, or sip on expertly crafted cocktails at the lobby lounge and bar.

Convenient Location
Located just minutes away from the Songdo Convention Centre and Central Park, Sheraton Grand Incheon Hotel offers easy access to key attractions. With travel assistance available and Incheon International Airport a short drive away, your stay will be seamless and stress-free.

Book now for an unforgettable stay at Sheraton Grand Incheon Hotel!

Important information:

Please present the credit card used to make this reservation upon check-in at the hotel. If you are booking on behalf of someone else, you must contact the hotel directly to arrange for third party billing.

Please note that children under 19 are not allowed in the Club Lounge.

Please note that swim caps are compulsory in the indoor swimming pool. Swim caps are not available for rental and caps are not permitted.

Please note that tubes other than arm tubes and life jackets are not allowed in the indoor swimming pool.

Please note that the indoor swimming pool is available for children 13 years old and younger when accompanied by an adult guardian.

Please note that the 3rd Monday of each month is a regular closing day for the indoor swimming pool.

Please note that the indoor swimming pool can be accessed once per night for 2 hours upon first-come, first-served reservation.

Please note that the Club Lounge's place and operating hours are subject to change.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ICN

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 12 years old and over stay for KRW 36,300 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 308 reviews
Cleanliness: 7.95
Service: 9.45
Location: 9.45
Room Quality: 8.45
Amenities: 8.45
Value for Money: 8.45
Food and Beverage: 8.45
Overall Experience: 8.95
D
dong seong • couple • kr
6
2026-01-28 • via Nuitee
L
Lee • couple • kr
10
잘 머물다가 갑니다
Pros:

친절한 서비스

Cons:

객실층에 내렸을때 복도에서 나는 냄새가 처음에는 신경 쓰이긴 했습니다. 아무래도 바닥이 카페트처럼
되어 있어서 그런것 같습니다

2026-01-25 • via Nuitee
S
Sukchan • couple • kr
5
Pros:

생각보다 별로,,주변 관광 없음

Cons:

시설 별로

2026-01-22 • via Nuitee
Y
yichun • extended_group • tw
10
整體上住起來非常舒適，盥洗用品味道非常好聞！
Pros:

服務很好

Cons:

食品種類可以再更多元；浴缸流水孔壞了。

2026-01-19 • via Nuitee
C
Chunlu • couple • cn
5
Cons:

1，马桶太小，2淋浴时水容易溢出

2026-01-19 • via Nuitee
송JK • family_with_children • kr
10
2026-01-17 • via Nuitee
D
Davaaochir • solo_traveller • mn
10
2026-01-15 • via Nuitee
F
FIRENZERON • family_with_children • kr
9
2026-01-11 • via Nuitee
J
Jaehyun • couple • kr
5
그닥
Pros:

그냥 무난함

Cons:

조식 역대급 별로임
직원들마다 안내 내용이 다름

2026-01-06 • via Nuitee
S
selin • couple • qa
9
2026-01-01 • via Nuitee
병관 • family_with_children • kr
10
2025-12-27 • via Nuitee
E
EUNSUK • family_with_children • nz
6
2025-12-24 • via Nuitee
E
Edwin • couple • us
10
2025-12-13 • via Nuitee
D
Derek • solo_traveller • jp
7
Cons:

The room I stayed in was quite worn out, could do with a refurbishment. Also carpets were worn and corridor a bit smelly

2025-12-04 • via Nuitee
A
ali • couple • kw
6
2025-12-04 • via Nuitee
K
Katja • solo_traveller • fi
7
2025-11-27 • via Nuitee
L
Luiz Carlos • solo_traveller • jp
8
Cons:

It seems to be because of local green regulations, but I'm not used to being charged for amenities like a toothbrush on top of full premium hotel pricing.

2025-11-18 • via Nuitee
S
Stephen • family_with_children • au
10
Pros:

Everything

Cons:

Nothing

2025-11-15 • via Nuitee
K
Kee Hwa • family_with_children • dk
10
Pros:

Morgenmaden og servicen var fantastisk

2025-11-13 • via Nuitee
T
TINGJYUN • solo_traveller • tw
8
2025-11-09 • via Nuitee