Sunsera Boutique Suites

Hotels
Independent
7.4 (112 reviews)
220 Gateway Center Blvd., Brunswick, Georgia, 31525 , Brunswick , US

Facilities

Free breakfast
Meeting rooms
Fitness facilities
Express check-out
Free WiFi
24-hour front desk
Express check-in/check-out
Wheelchair accessible
Elevator
Fitness facilities
See all facilities

Review Highlights

Pros:
Great location
Friendly staff (in some cases)
Cons:
Poor cleanliness
Bad service
Outdated rooms
Inoperable amenities
Limited breakfast options

Categories

Cleanliness
1.5
Guests consistently pointed out cleanliness issues, such as dirty rooms, blood stains on sheets, and unclean bathrooms.
Service
3
Service quality was a major concern, with guests reporting unprofessional front staff, broken amenities, and rude morning staff.
Location
6.6
The hotel's location was highlighted as a positive aspect, being convenient to local amenities and interstate access.
Room Quality
2
Guests were highly dissatisfied with room quality, citing outdated, dirty, and rundown rooms with maintenance issues.
Amenities
1.9
Numerous complaints about inoperable amenities, such as broken elevators, pool, and fitness center, as well as missing basic room amenities.
Value for Money
3
Many guests felt the hotel did not offer value for money due to the poor quality of services and amenities provided.
Food and Beverage
3.3
Breakfast was reported as subpar, with limited options and poor quality, leading to disappointment among guests.
Overall Experience
2.1
The majority of guests had a negative overall experience, citing various issues with cleanliness, service, amenities, and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-28 10:21

Property Description

Experience the perfect blend of comfort and convenience at Comfort Suites Golden Isles Gateway in Brunswick.

Recreation and Relaxation
Unwind in our state-of-the-art fitness center, or connect with fellow guests at our complimentary evening reception. Enjoy a delightful buffet breakfast to start your day off right.

Modern Room Amenities
Each of our 60 spacious guestrooms is equipped with refrigerators, microwaves, and pillowtop beds with premium bedding. Stay entertained with flat-screen TVs featuring cable programming, while enjoying complimentary wired and wireless internet access.

Versatile Event Spaces
Planning a meeting or event? Utilize our flexible conference space totaling 388 square feet, complete with modern amenities like a 24-hour business center and express check-in for your convenience.

Don't miss the opportunity to book your stay today!

Important information:

  • Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JAX

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)

See all policies

Location

Guest Reviews

7.4
Based on 112 reviews
Cleanliness: 1.5
Service: 3
Location: 6.6
Room Quality: 2
Amenities: 1.9
Value for Money: 3
Food and Beverage: 3.3
Overall Experience: 2.1
A
Amy
8
Pros:

We have always enjoyed staying here. However, the lobby air conditioner was not working making check in

2025-06-26 via Nuitee
D
Denise
6
Pros:

The people were very friendly and helpful, the room was clean and cool love it and stay, the bed not so much, the mattress seemed to have saw its better days, other than the bed, everything else was top notch

2025-06-23 via Nuitee
J
John R family
2
Pros:

2nd stay with 90 days. Will never stay again. Still no pool, no exercise room nor any answers to when they may reopen; this time no AC in the lobby. Breakfast at 80+ degrees with fans blowing, the front doors wide open letting in bugs & mosquitoes. The outside looks of the building are atrocious. Oh, we were able to watch employees washing their personal vehicles on two consecutive days. Again, never, ever, again. We had friends accompany us from FL for a funeral and mold was found in their room.

2025-06-22 via Nuitee
D
Deborah
4
Pros:

Why fans in halls & lobby virtually no outside area even pop machines were empty no ice even

2025-06-21 via Nuitee
K
KiaunaSharmetta family
10
Pros:

This was a great overnight visit

2025-06-15 via Nuitee
S
Susan
8
Pros:

It was clean, inexpensive, safe and comfortable. No frills. Did have a breakfast. The staff was so nice, from the front desk clerks to the cleaning staff. Very nice and friendly. The food service staff was very helpful.

2025-06-11 via Nuitee
T
Tracy
8
Pros:

The hotel is older and it shows. But overall the experience was not bad. I would stay there again

2025-05-30 via Nuitee
M
Matthew
4
Pros:

Rooms are outdated. Old Blood stains on sheets plus a couple random hairs.

2025-05-25 via Nuitee
S
Sandra family
4
Pros:

Unfortunately, my stay at this hotel was very disappointing. From the moment we walked in, the lobby had a strong unpleasant odor and no air conditioning, which made it uncomfortable right away. Our room was dirty and felt very outdated, and we even spotted a couple of small roaches.

The building’s exterior looked run-down, and the overall upkeep seemed poor. Their “marketplace” area was completely empty, breakfast was subpar, and our room was missing basic amenities like hangers. Even the room phone was broken—it didn’t even have a cord.

On top of that, there were sketchy people hanging around outside the building, which made us feel uneasy throughout our stay.

I wouldn’t recommend this location, and I hope management takes steps to make some serious improvements.

2025-05-17 via Nuitee
J
Jeffrey partner
6
Pros:

For the price the room was acceptable. Certain members of the front staff have no business being in the hotel business. While sitting in lobby one afternoon I did happen to see the general manager of the property in action and that encounter made it clear why the staff might not be so cheerful.

2025-05-02 via Nuitee
C
Caitlin partner
4
Pros:

Everything was severely outdated, dingy, beat up, and dirty. I left and stayed across the street. Do not recommend.

2025-04-22 via Nuitee
R
Richard
4
Pros:

property was dirty and unkept but the breakfast was good.

2025-04-22 via Nuitee
R
Ronny partner
6
Pros:

The smoke detector in our first room was beeping.
It looked like the bathroom in our second room was under renovation.

2025-04-14 via Nuitee
J
John R partner
6
Pros:

The property was clean, extremely convenient to local and interstate access with a multitude of shopping, dining and excursion activities within minutes. However, the property is looking very old. There was an obvious oil stain at the front door walkway to the parking lot, in the center of the very washed out logo, that had been there for hours on Saturday on still there upon departure on Sunday. Ice machines inoperable making one go to the front desk each time ice was needed. No juices of any type offered at breakfast, although other options were plentiful. Clean lobby with live plants a major plus. And finally, the pool and the fitness center were inoperable.

2025-04-14 via Nuitee
J
jUDY
2
Pros:

This is a very run down Comfort Inn. Place is in need of major repairs. Sheets were stained. Rooms have moldy smell. Check the area before booking here. Lots of other choices for a place to stay. Would never stay here again .

2025-04-13 via Nuitee
D
Dale
4
Pros:

It was a cheap option for a quick stay. The attention to detail for cleanliness was non existent. Many items in the room and hotel overall were in desperate need of repair. The staff was very helpful and friendly.

2025-04-07 via Nuitee
J
Joanne partner
8
Pros:

Great Staff and really clean building.

2025-03-23 via Nuitee
K
Kristen family
2
Pros:

The room and bathroom were very dirty, outdated, and had a bug or two. Elevator was broke and had a mind of its own. Room keys didnt work upon check in. Evening staff that checked us in tried her best to get things going. She was very nice. Morning staff were rude and talking about guests amongst each other in the open during breakfast. Breakfast was very limited and not good. Very disappointing. Better options to stay right in the parking lot. Save yourself the headache and walking up and down 4 flights of stairs.

2025-03-23 via Nuitee
K
Kathleen partner
8
Pros:

It was a great place to stay

2025-03-17 via Nuitee
N
Nina family
2
Pros:

The bathroom was disgusting. Piles of dirt in every corner. The wall was coming apart from the wood. The list goes on and on. I have pictures.

2025-03-17 via Nuitee