Courtyard by Marriott San Jose Campbell

Hotels
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Courtyard by Marriott
8.7 (434 reviews)
655 Creekside Way , Campbell , us

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Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Cons:
High pricing
Poor food options
Uncomfortable amenities

Categories

Cleanliness
8.61
Several reviews noted clean rooms, though some mentioned issues with towels.
Service
9.28
Positive mentions of friendly and helpful staff throughout the reviews.
Location
9.42
Multiple reviewers highlighted great location and convenience.
Room Quality
8.77
Most reviews indicated comfortable rooms; however, some had complaints about furniture.
Amenities
8.4
Some amenities were appreciated, but lack of certain services was a drawback.
Value for Money
7.86
Comments reflect concerns about pricing being too high for offered services.
Food and Beverage
8.21
Mixed feelings on food quality and availability; breakfast received negative feedback.
Overall Experience
9.08
Overall satisfaction notedthough some areas for improvement were mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-23 04:20

Property Description

Convenient Location
Located just 10 minutes outside of downtown San Jose and the Winchester Mystery House, Campbell Courtyard by Marriott offers easy access to popular attractions.

Modern Amenities
Guest rooms are equipped with a refrigerator, 32-inch flat-screen TV, and spacious work desk, providing comfort and convenience for all guests. The hotel also features an outdoor pool with a hot tub for relaxation.

Business and Leisure Facilities
The hotel boasts a full-service business center, private lounges with media access, and a coffee station in the lobby. Guests can stay active at the onsite gym or explore nearby attractions like the San Jose Convention Center and California Great America theme park.

Book your stay at Campbell Courtyard by Marriott for a memorable and convenient experience.

Important information:

Service animals are allowed on the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SJC

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 15 per day.

Location

Guest Reviews

8.7
Based on 434 reviews
Cleanliness: 8.61
Service: 9.28
Location: 9.42
Room Quality: 8.77
Amenities: 8.4
Value for Money: 7.86
Food and Beverage: 8.21
Overall Experience: 9.08
B
Benjamin • solo_traveller • us
10
2026-01-30 • via Nuitee
G
Guerrero • family_with_children • us
10
2026-01-27 • via Nuitee
W
William • solo_traveller • us
8
It was quite comfortable. Location is great, walking distance to the Pruneyard.
Pros:

I thought the staff I worked with were professional and friendly.

Cons:

The hotel was in the midst of renovation. But I could work around that. Any noise didn't bother me all that much. But the refrigerator was kind of broken. The partition dividing the freezer part from the rest was missing. I mentioned this, but nothing came of it. Not the end of the world but disappointing. Again, probably this was because they were renovating, and could see old mattresses and such being thrown out.

2026-01-25 • via Nuitee
R
Rudina • couple • us
9
Comfortable
2026-01-20 • via Nuitee
R
Rudina • couple • us
8
Overall a great hotel!! Thanks
Pros:

Location was great, we did not get to try the breakfast but I'm sure it was great!!! Staff was very friendly and helpful.
All together a great experience.

Cons:

Only thing I did not like was that the Starbucks cafe was not open when we checked out. We were both looking forward to a coffee beverage but unfortunately, they were closed.

2026-01-19 • via Nuitee
B
Bertha • couple • us
8
2026-01-19 • via Nuitee
J
Jenna • solo_traveller • us
7
2026-01-19 • via Nuitee
B
Bertha • couple • us
9
2026-01-19 • via Nuitee
L
Lynn • couple • us
9
I was there for one night and will most likely stay there next time I’m in town.
Pros:

Location was fine room was quiet,clean and comfy. Staff was friendly. Breakfast was expensive will go somewhere else next time I stay here.

Cons:

As noted above, the price for two coffees and two breakfast sandwiches was expensive.

2026-01-19 • via Nuitee
E
Elmer • solo_traveller • us
8
2026-01-19 • via Nuitee
M
Michelle • extended_group • us
9
Location was great. Needed to be near our family for graduation activities. Comfortable room.
Pros:

Breakfast was tasty and convenient. Hotel was quiet. Front desk staff was warm and welcoming. Parking was convenient.

Cons:

lighting was lacking. Tried to do make-up in the bathroom, terrible lighting. Room was dark.

2026-01-19 • via Nuitee
J
Jacob • couple • us
10
2026-01-19 • via Nuitee
S
Sandra • couple • us
10
2026-01-15 • via Nuitee
A
Anthony • solo_traveller • us
8
Lots of remodeling going on while I was there.
2026-01-11 • via Nuitee
A
Amber • couple • us
3
Front door needs a better system.
Cons:

I was made to wait in the rain at 1 am to get into the hotel lobby since the doors were locked, there is no way to get in with a key card, a worker asked me my room number then stood there inside looking through multiple pieces of paper, then had to ask my name and continued to still search said papers while I stood in the pouring rain. It was ridiculous.

2026-01-05 • via Nuitee
N
Nisha • family_with_children • us
9
2026-01-05 • via Nuitee
M
Mariana • family_with_children • us
7
Ok to spend 1 night
Pros:

The room was spacious. There is a Starbucks inside the hotel.

Cons:

There is a construction going on in the hotel and it was noisy, I paid additional for the parking.

2026-01-03 • via Nuitee
N
Nina • couple • us
10
Wonderful stay.
Pros:

Great service. Comfortable bed and room.

Cons:

There was major construction going on.

2026-01-01 • via Nuitee
S
Sue • solo_traveller • us
8
It was okay, in spite of yhe renovation
Cons:

The lobby renovations

2025-12-30 • via Nuitee
J
JOHN • extended_group • us
7
Cons:

The bath towels felt like sand paper

2025-12-21 • via Nuitee