Courtyard by Marriott San Jose Campbell

Hotels
•
Courtyard by Marriott
8.7 (454 reviews)
655 Creekside Way , Campbell , us

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Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Cons:
High pricing
Poor food options
Uncomfortable amenities

Categories

Cleanliness
8.61
Several reviews noted clean rooms, though some mentioned issues with towels.
Service
9.28
Positive mentions of friendly and helpful staff throughout the reviews.
Location
9.42
Multiple reviewers highlighted great location and convenience.
Room Quality
8.77
Most reviews indicated comfortable rooms; however, some had complaints about furniture.
Amenities
8.4
Some amenities were appreciated, but lack of certain services was a drawback.
Value for Money
7.86
Comments reflect concerns about pricing being too high for offered services.
Food and Beverage
8.21
Mixed feelings on food quality and availability; breakfast received negative feedback.
Overall Experience
9.08
Overall satisfaction notedthough some areas for improvement were mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-23 04:20

Property Description

Convenient Location
Located just 10 minutes outside of downtown San Jose and the Winchester Mystery House, Campbell Courtyard by Marriott offers easy access to popular attractions.

Modern Amenities
Guest rooms are equipped with a refrigerator, 32-inch flat-screen TV, and spacious work desk, providing comfort and convenience for all guests. The hotel also features an outdoor pool with a hot tub for relaxation.

Business and Leisure Facilities
The hotel boasts a full-service business center, private lounges with media access, and a coffee station in the lobby. Guests can stay active at the onsite gym or explore nearby attractions like the San Jose Convention Center and California Great America theme park.

Book your stay at Campbell Courtyard by Marriott for a memorable and convenient experience.

Important information:

Service animals are allowed on the property.
The hotel will undergo a full renovation between 12/15/2025 and 03/12/2026. We can't wait to reveal the new look in our guestrooms and public spaces upon completion.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SJC

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 15 per day.

Location

Guest Reviews

8.7
Based on 454 reviews
Cleanliness: 8.61
Service: 9.28
Location: 9.42
Room Quality: 8.77
Amenities: 8.4
Value for Money: 7.86
Food and Beverage: 8.21
Overall Experience: 9.08
J
Jeffrey • solo_traveller • us
7
2026-04-25 • via Nuitee
R
Robyn • solo_traveller • us
10
2026-04-21 • via Nuitee
M
Miguel • couple • co
10
2026-04-19 • via Nuitee
J
Janet • family_with_children • us
8
We have stayed at this location several times since moving out o California, clean, comfortable.
Pros:

There was an issue with the water temp in the shower. It went from cold to hot several times during our showers. I mentioned this to the hotel staff when we were checking out.

Cons:

Water temp for the showers. Softer towels would be nice.

2026-04-19 • via Nuitee
N
Nicole • couple • us
5
2026-04-16 • via Nuitee
M
Mary Angela • couple • us
1
2026-04-15 • via Nuitee
M
Maria • family_with_children • us
10
Buen lugar para volver a quedarme en familia
Pros:

Todo el personal es increíble los cuartos súper limpios muy buena locación lo recomiendo

2026-04-13 • via Nuitee
A
Alex • couple • us
8
It was nice
Pros:

It was close to the light rail

Cons:

Pool out of service. Was not made aware until after making the reservation

2026-04-12 • via Nuitee
T
Thomas • family_with_children • ch
9
Pros:

Personnel très bien, la
Chambre pour 5 étais spacieuse et les lits confortables ! Rien à redire au top !

Cons:

Wifi moyen

2026-04-07 • via Nuitee
M
Maria • family_with_children • us
9
2026-04-02 • via Nuitee
M
Mike • solo_traveller • us
5
Pros:

This was a business trip and this facility was choosen for location and value (I pay my own business expenses). Only after I booked and paid for the stay did I get an email from Marriottt telling me the place was under full renovation and there would be an early departure charge of "one night's room & applicable taxes applied". When I finished my business I found I could leave a day early and avoid some winter driving weather. Marriott's on-site staff worked to provided a refund on the cancelled night - It was their effots that keeps this review as high as it is.

Cons:

I didn't like Marriott's late notification of construction and their "Gotcha" Early Departure Charges. Also, lack of contractor managment of on-site workers and work. For example there was the daily annoyance of finding the ever changing and poorly marked way into the hotel lobby from $15/day parking across the street.

Marriott wasn't up-front about the construction and made no pre-stay acknowledgement that full service should be expected. Normal add-on charges and conditions of stay should have have be adjusted during construction. I take that as a clear signal that they don't care about my future business.

By the way, I paid a ~$4 room charge for small travel cup of coffee in the lobby on the way out the door.

2026-04-01 • via Nuitee
L
Leslie • extended_group • us
3
Pros:

Very good breakfast and our rooms were near each other

Cons:

We came for the pool and it was still closed. didn't like that it was still under contsrtucion and wish they had notified us sooner.

2026-03-31 • via Nuitee
J
Jill • couple • us
5
2026-03-25 • via Nuitee
S
Studer • solo_traveller • gb
10
2026-03-25 • via Nuitee
S
Stephen • solo_traveller • us
9
Cons:

paying for parking

2026-03-24 • via Nuitee
S
Stephen • solo_traveller • us
9
Cons:

paying for parking

2026-03-24 • via Nuitee
M
Mahzad • family_with_children • ca
1
Pros:

Clean rooms

Cons:

There was construction going on & they only notified us a day before our arrival that there's renovation going on & the pool is closed. Wifi was not available during our stay.

2026-03-23 • via Nuitee
M
mario • couple • us
10
Pros:

Nice and clean

2026-03-14 • via Nuitee
D
Donna • solo_traveller • ae
10
Pros:

Really quiet despite the great location, really nice rooms.

Cons:

Staff at the front desk could have been more friendly

2026-03-03 • via Nuitee
R
Richard • couple • us
8
Cons:

Only one of the two elevators was working. Construction workers using the same elevator as guests caused an inconvenience. In my opinion, the hotel should have had both elevators working. One for the guests and one for construction.

2026-02-26 • via Nuitee