Best Western PLUS University Park Inn & Suites

Hotels
•
Best Western Plus
8.4 (438 reviews)
115 Premiere Drive , State College , US
+1 814-234-8393

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Excellent location (close to Penn State, downtown, shops, theater)
Friendly, welcoming staff
Good breakfast with variety
Pool and fitness facilities; 24-hour coffee
Many rooms described as spacious and comfortable
Cons:
Hallway and room odors (musty or marijuana smell)
Cleanliness issues: stained carpets, dirty floors, hairs
Poor soundproofing / noisy upstairs neighbors
Maintenance and outdoor upkeep issues (faucet failure, broken glass, long grass)
Hot tub closed; occasional confusing/prepaid charge at check-in

Categories

Cleanliness
6.4
Mixed to negative: multiple guests reported hallway and room odors (musty and marijuana), stained carpets, hairs in bathroom, and dirty floors, though some guests noted clean rooms.
Service
9.2
Very positive: staff repeatedly described as friendly, welcoming, and often going above and beyond to assist guests.
Location
9.1
Very positive: numerous mentions of excellent proximity to Penn State, downtown, shops, restaurants, and a movie theater.
Room Quality
7.5
Mixed: several guests praised spacious rooms and comfortable beds, but there were repeated complaints about musty smells, poor soundproofing, and occasional maintenance failures (e.g., faucet coming apart).
Amenities
8.1
Generally positive: pool, exercise room, and 24-hour coffee were praised; some negatives include a closed hot tub and reports of outdoor areas being unkept (long grass, broken glass).
Value for Money
8.6
Mixed to positive: several guests found the stay affordable and good value, while others felt it was a bit pricey or experienced confusing/prepaid charge issues at check-in.
Food and Beverage
8.7
Positive: breakfast was frequently praised for variety and quality; coffee availability was noted as a plus.
Overall Experience
9.6
Generally positive overall: many guests recommended the hotel and highlighted location and staff as strengths, despite recurring cleanliness and noise issues that tempered some stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:23

Property Description

Luxurious Accommodations
Indulge in spacious rooms with modern amenities like a flat-screen TV, free WiFi, and a cozy seating area.

Fitness and Recreation
Stay active at the 24-hour fitness centre or take a relaxing dip in the pool.

Convenient Location
Perfectly situated just 4 miles from Pennsylvania State University and Beaver Stadium, with easy access to University Park Airport and Pennsylvania Military Museum.

Book your stay at Best Western PLUS University Park Inn & Suites for a memorable and convenient experience!

Important information:

Upon check-in, photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCE

Location

Property Accessibility

Total Disability Score: 5.14
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.4
Based on 438 reviews
Cleanliness: 6.4
Service: 9.2
Location: 9.1
Room Quality: 7.5
Amenities: 8.1
Value for Money: 8.6
Food and Beverage: 8.7
Overall Experience: 9.6
M
Michael • family_with_children • us
4
Pros:

Location was great , beds were comfortable , room was very big and spacious

Cons:

Room had a musty odor to it.

2026-10-30 • via Nuitee
E
Emily • family_with_children • us
8
2026-10-27 • via Nuitee
D
David • couple • us
7
The hotel was conveniently located but the rooms need updated. It was bit pricey.
Pros:

The hotel was very conveniently located to Penn Stsre.

Cons:

The hotel was not very soundproof. You could hear i poop role walking above you. It was very disruptive. It was like they were pounding on the ceiling

2026-10-16 • via Nuitee
S
Stacy • family_with_children • us
9
Nice play to stay, clean and price is right.
Pros:

Close proximity to where I needed to be

Cons:

My only complaint is that the 3rd floor had a odor in the hallway. Odor did not go into my room but I could smell it walking to and from the elevators from my room.

2026-10-13 • via Nuitee
J
Jean • couple • us
9
2026-10-10 • via Nuitee
B
Beth • family_with_children • us
10
Pros:

Everything was wonderful!! The pool. Breakfast. Employees were extremely nice!!

Cons:

Nothing. All great!!

2026-09-15 • via Nuitee
R
Rachelle • family_with_children • us
7
Pros:

Breakfast was good.

Cons:

No bathroom fan. Found hairs in a couple spots in the bathroom. Floors throughout were dirty.

2026-09-11 • via Nuitee
N
Nazanin • couple • us
4
I would not stay at this hotel in the future.
Pros:

Location

Cons:

There was a foul smell right outside our room. All the hallway carpets were visibly stained and dirty.

2026-09-11 • via Nuitee
L
Lisa or Larry • couple • us
10
2026-09-07 • via Nuitee
P
Paolo • couple • cr
8
Muy bien
Pros:

Cómodo y limpio

Cons:

Faltaría una caja fuerte en las habitaciones

2026-08-30 • via Nuitee
J
Josephine • family_with_children • us
7
Okay
Pros:

I think the place was clean

Cons:

I didn’t like the smell I don’t know if it was from what was used to clean the floors but the smell wasn’t the best

2026-08-28 • via Nuitee
N
Natalia • family_with_children • ru
9
Pros:

Большой номер, чистота, приветливый персонал

2026-08-28 • via Nuitee
C
Colm • solo_traveller • us
9
2026-08-26 • via Nuitee
M
Mike • family_with_children • us
5
2026-08-22 • via Nuitee
R
Richard • family_with_children • us
9
Pros:

breakfast had a great variety

Cons:

I prepaid before I arrived yet i was asked to check in on with 1 dollar on my card. Not sure why?

2026-08-19 • via Nuitee
A
Anne • extended_group • us
8
It was good.
Pros:

Pool, exercise room and 24 hr coffee!!

Cons:

Outdoors looked unkept. Long grass, broken glass on sidewalk. Mentioned glass upon check in and at checkout it was still there.

2026-08-16 • via Nuitee
K
Krystin • family_with_children • us
10
Fun time had by all
Pros:

Location was right where we wanted to be. Staff went above and beyond to make us feel welcome.

2026-08-15 • via Nuitee
K
Kendra • couple • us
10
Pros:

The staff was very nice and welcoming, the hotel was clean. Breakfast was good as well

Cons:

Nothing

2026-08-10 • via Nuitee
D
Dmitry • couple • us
2
Thank you, but next time I’ll be staying elsewhere.
Pros:

Easy to find. Parking was easy

Cons:

There was no cold water in the bathroom sink, and when I turned on the hot water, the faucet literally came apart in my hands. That was… unexpected.

The soundproofing deserves a special mention. I spent the night listening to my upstairs neighbors talking, running, dancing, and apparently rearranging their furniture. It’s amazing how much you can learn about complete strangers without ever leaving your bed.

2026-08-05 • via Nuitee
S
Shelby • solo_traveller • us
10
2026-08-04 • via Nuitee