Gila River Resorts & Casinos – Wild Horse Pass

Hotels
•
Independent
9.2 (222 reviews)
5040 Wild Horse Pass Blvd, Chandler, Arizona, 85226 , Chandler , US
1-800-9464452

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Facilities

Meeting rooms
Express check-out
Clubhouse
24-hour front desk
Luggage storage
Express check-in/check-out
Casino
Designated smoking area
Concierge service
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Friendly staff
Great amenities
Cons:
Poor food quality
Service inconsistencies

Categories

Cleanliness
9.45
Overall positive mentions of cleanliness, noted in multiple reviews.
Service
9.95
Staff were consistently described as friendly and attentive.
Location
9.45
Convenient location as highlighted in several reviews.
Room Quality
9.45
Rooms reported as beautiful, clean, and luxurious.
Amenities
9.45
Well-equipped with a lovely pool area and other amenities.
Value for Money
8.45
Some complaints about dining options and pricing referenced.
Food and Beverage
7.95
Negative feedback about the food quality in some dining experiences.
Overall Experience
9.45
Overall positive experiences dominate, despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 14:51

Property Description

Luxurious Dining Options
Indulge in culinary delights at Don Shula's Steak House and other dining establishments within the hotel.

Exciting Entertainment
Experience an unforgettable stay with access to a casino, bars/lounges, and gift shops within the hotel premises.

Convenient Amenities
Enjoy the convenience of a business center, express check-out, and concierge services during your stay.

Immerse yourself in the lavish comforts of Gila River Resorts & Casinos – Wild Horse Pass in Chandler. Conveniently located near popular attractions, this upscale hotel offers a perfect blend of relaxation, entertainment, and sophistication. Book your stay now to elevate your travel experience.

Important information:

  • Reservations are required for golf tee times. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • A car is not required for transportation to and from this property.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHX

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Guests are provided with free hand sanitizer

  • General

    Staff temperature checks are conducted regularly

See all policies

Location

Guest Reviews

9.2
Based on 222 reviews
Cleanliness: 9.45
Service: 9.95
Location: 9.45
Room Quality: 9.45
Amenities: 9.45
Value for Money: 8.45
Food and Beverage: 7.95
Overall Experience: 9.45
Z
Z1237ESdebbies • Couples • Ormond Beach, Florida
10
Great golfing and stay at resort.
Pros:

We were immediately greeted by the friendly and smiling valet staff who helped us with our luggage, golf clubs and parking.

2025-12-22 • via Tripadvisor
S
ssssx2017 • Family
10
Fun
Pros:

Fun time. Hot machines. Free room. Free play. Free food. Nice room. Dealers super helpful and nice. Beautiful pool area.

2025-12-16 • via Tripadvisor
T
Trip564966 • Couples
2
Not bad experience except for a bartender named Olivia.
Pros:

Loved the tables and the show, unfortunately my bartender named Olivia served so many of her friends at the exclusion of the very long line . 45 minutes to get a glass of wine? She ignored the line for her friends.I will not be back to this casino.

2025-11-30 • via Tripadvisor
C
cmarie9509 • Friends getaway • Wellton, Arizona
10
Sleep like a baby! Great service, Amazing employees, Delicious food! Never want for anything.
Pros:

I've always loved the quality of customer service. I sleep soundly, the food is SSSOOO GOOD, and the attention to my wants and needs is unmatched.

2025-11-27 • via Tripadvisor
J
jacquelinevH590EB • Business
10
Amazing Resort with Peaceful Vibes.
Pros:

Amazing crisp and clean hotel with awesome amenities. Very friendly staff from Valet thru Registration including the room attendants. Here for work but coming back with family!!!!!

2025-11-10 • via Tripadvisor
T
tahrann • Business • Miami Beach, Florida
10
Fantastic!
Pros:

FANTASTIC place. GREAT staff and fast check-in.. Loved that the rooms were in the front of the building; you didn't have to walk through a noisy casino. Sometimes that's a little much late at night. Gorgeous rooms, fully appointed, and felt a bit luxurious. The Pool was sensational, so big and connected to a hot tub, it felt like a spa out there. Gorgeous.. Beautiful theatre as well..

2025-11-04 • via Tripadvisor
F
FarAway59007660800 • Couples • Chandler, Arizona
10
getaway
Pros:

great place for a getaway! we will recommend this resort at chandler az. we enjoyed our 2 nights stay, great food, music and staff. overall, we will go back.

2025-10-25 • via Tripadvisor
G
Gustavo
10
Pros:

Awesome place to visit

2025-10-10 • via Nuitee
F
Fabiola
10
Pros:

Excelent

2025-10-09 • via Nuitee
R
rogerhY1980MM • Business
8
Food bad, otherwise good
Pros:

Room, pool were fine. Casino as expected.
Meals however were awful. The prime steakhouse was overpriced, everything alacart. Our steaks were cold and overcooked. The Asian restaurant equally bad food, the firecracker chicken tough, tiny chicken pieces and no flavor.

2025-10-07 • via Tripadvisor
H
Holly • friends
10
Pros:

Ling and Louis's food was beyond excellent 👌
Staff very friendly and helpful.
Beautiful and relaxing.

2025-10-06 • via Nuitee
R
Reina
10
Pros:

Room excellent!

2025-10-06 • via Nuitee
C
Cindy
8
Pros:

Clean room with a comfortable bed. Friendly staff.

2025-10-06 • via Nuitee
T
timothy • friends
10
Pros:

The room was great, soft firm mattress, clean restroom. Shopping outlets minutes away.

2025-10-01 • via Nuitee
R
Resort26642594261 • Solo travel • Sun Lakes, Arizona
10
R & R at it’s finest
Pros:

Room & view of desert/mountains was fantastic. Very quiet & clean. Two pools to select from, along with drink & beverage service make this a 5 Star Resort!

2025-09-30 • via Tripadvisor
C
Clifford • partner
10
Pros:

Nice

2025-09-29 • via Nuitee
P
pwY1941YM • Solo travel
10
Wonderful long weekend event location
Pros:

Parking, valet was great. Entrance, calm but wild.. Check-in simple and quick. Sweet price for tower room. Room big, clean... beautiful.
Staff for event was incredible! Very attentive, friendly, informative, and professional.
Will definitely stay here again!

2025-09-22 • via Tripadvisor
K
kathryn • partner
10
Pros:

The pool was
Nice and casino was great!

2025-09-22 • via Nuitee
D
David • partner
10
Pros:

Overall Great place as always….but Housekeeping was banging on the door at 11am saying I was going to be charged a fee even though I got a late checkout. I was already pretty much ready to leave so I just left but not the best feeling after all I spent there in the casino. Bummer to end on a low note.

2025-09-20 • via Nuitee
J
Julian
2
Does not respect disabled vets
Pros:

I am a disabled vet and slow at moving. When I was told that check out was at 11:AM, I informed the clerk that I needed a bit longer to get ready and asked if they could extend the check out to 12, her respond was no unless I was willing to pay an extra fee for staying late. I think that this is a disrespect to disabled vets individuals. Shame on the casino's administration

2025-09-16 • via Nuitee