Gila River Resorts & Casinos – Wild Horse Pass

Hotels
Independent
9.2 (222 reviews)
5040 Wild Horse Pass Blvd, Chandler, Arizona, 85226 , Chandler , US

Facilities

Meeting rooms
Express check-out
Clubhouse
24-hour front desk
Luggage storage
Express check-in/check-out
Casino
Designated smoking area
Concierge service
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Friendly staff
Great amenities
Cons:
Poor food quality
Service inconsistencies

Categories

Cleanliness
9.45
Overall positive mentions of cleanliness, noted in multiple reviews.
Service
9.95
Staff were consistently described as friendly and attentive.
Location
9.45
Convenient location as highlighted in several reviews.
Room Quality
9.45
Rooms reported as beautiful, clean, and luxurious.
Amenities
9.45
Well-equipped with a lovely pool area and other amenities.
Value for Money
8.45
Some complaints about dining options and pricing referenced.
Food and Beverage
7.95
Negative feedback about the food quality in some dining experiences.
Overall Experience
9.45
Overall positive experiences dominate, despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 14:51

Property Description

Luxurious Dining Options
Indulge in culinary delights at Don Shula's Steak House and other dining establishments within the hotel.

Exciting Entertainment
Experience an unforgettable stay with access to a casino, bars/lounges, and gift shops within the hotel premises.

Convenient Amenities
Enjoy the convenience of a business center, express check-out, and concierge services during your stay.

Immerse yourself in the lavish comforts of Gila River Resorts & Casinos – Wild Horse Pass in Chandler. Conveniently located near popular attractions, this upscale hotel offers a perfect blend of relaxation, entertainment, and sophistication. Book your stay now to elevate your travel experience.

Important information:

  • Reservations are required for golf tee times. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • A car is not required for transportation to and from this property.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHX

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Guests are provided with free hand sanitizer

  • General

    Staff temperature checks are conducted regularly

See all policies

Location

Guest Reviews

9.2
Based on 222 reviews
Cleanliness: 9.45
Service: 9.95
Location: 9.45
Room Quality: 9.45
Amenities: 9.45
Value for Money: 8.45
Food and Beverage: 7.95
Overall Experience: 9.45
K
klifr2026 Solo travel
10
Rawhide and Jon Kinsey
Pros:

The Stay and Play was great, went to see the Bands at Rawhide Lacey Rashea played, Jon Kinsey the drummer, rocks

2026-03-16 via Tripadvisor
S
S9692XVanitaw Business
10
Cleanest! Friendliest! and Amazing staff!
Pros:

Perfect location close to outlet mall … walking distance or shuttle to the outlet mall.

2026-03-02 via Tripadvisor
P
P8127KQkimberlys Solo travel
10
Five-Star Luxury & Comfort at Gila River Casino
Pros:

I recently stayed in a suite at Gila River Resorts & Casinos and it was an absolute five-star experience from start to finish. The suite was incredibly spacious, beautifully designed, and spotless. The modern décor, plush bedding, and floor-to-ceiling windows made it feel both luxurious and comfortable.

The amenities were top-notch — from the oversized bathroom and soaking tub to the separate living area that was perfect for relaxing or entertaining. Every detail felt thoughtfully done. The staff was friendly, attentive, and made the entire stay seamless.

Between the great dining options, lively casino atmosphere, and relaxing vibe of the suite, it truly felt like a getaway. I can’t wait to come back — highly recommend upgrading to a suite for the full experience!

2026-02-26 via Tripadvisor
T
TravelisMe Business
10
Perfect place for business or pleasure...
Pros:

I recently stayed at the Gila River Resorts- Wild Horse Pass and was blown away by the hospitality. One of the biggest highlights is it's a non-smoking casino which makes such a difference. It's also convenient to get to as it's only about 15 minutes from the airport. The resort has a variety of food and things to do including a spa! What truly sets it apart is the friendliness of the staff. Everyone I encountered was welcoming and helpful. I definitely recommend it for a business destination as it has great meeting space or just a fun girls weekend.

2026-02-22 via Tripadvisor
T
T1485ECmikel Family Paso Robles, San Luis Obispo County, California
6
OK but could be better
Pros:

Nice rooms, friendly front desk. Toilet broken and took a while to fix properly. Missing item from room service. They did not make up my room today (a Saturday). But, less expensive than the nearby Sheraton Wild Horse Pass.

2026-02-21 via Tripadvisor
G
GerryH_12 Friends getaway Norfolk, Virginia
6
Engelbert it is time to retire
Pros:

I went into the show with high expectations, but it was a major disappointment from start to finish. Numerous teleprompters were positioned along the front of the stage, creating a noticeable barrier between the artist and the audience and making the whole performance feel detached and impersonal.

The singing was painfully off-key and at times barely resembled singing at all—it sounded more like he was speaking the lyrics rather than performing them. On multiple occasions, he snapped at the band, sharply pointing out mistakes and forcing them to restart songs, which made the atmosphere tense and uncomfortable.

Despite attempting to move around the stage, his stiff, stout presence made the effort feel awkward and strained. He even struggled to bend down to pick up gifts from fans. While it’s admirable to still be performing at 90, the reality is that he no longer seems capable of delivering a quality show. The overall impression was one of self-absorption, with a narcissistic attitude toward the audience that made the entire experience feel disappointing and regrettable.

2026-02-20 via Tripadvisor
G
G269HJbellag Business
10
Great Escape
Pros:

Nestled away in a quiet secluded location with great Mountain View’s - request sunrise tower for that perfect sunrise! Great and attentive staff

2026-02-09 via Tripadvisor
G
gwenm917 Business
10
A Delightful Experience at Wld Horse Pass
Pros:

A wonderful experience. Friendly, helpful and accommodating staff. Beautiful hotel and meeting space. Steakhouse is excellent with fabulous views. Highly recommend!

2026-02-06 via Tripadvisor
Z
Z1237ESdebbies Couples Ormond Beach, Florida
10
Great golfing and stay at resort.
Pros:

We were immediately greeted by the friendly and smiling valet staff who helped us with our luggage, golf clubs and parking.

2025-12-22 via Tripadvisor
S
ssssx2017 Family
10
Fun
Pros:

Fun time. Hot machines. Free room. Free play. Free food. Nice room. Dealers super helpful and nice. Beautiful pool area.

2025-12-16 via Tripadvisor
T
Trip564966 Couples
2
Not bad experience except for a bartender named Olivia.
Pros:

Loved the tables and the show, unfortunately my bartender named Olivia served so many of her friends at the exclusion of the very long line . 45 minutes to get a glass of wine? She ignored the line for her friends.I will not be back to this casino.

2025-11-30 via Tripadvisor
C
cmarie9509 Friends getaway Wellton, Arizona
10
Sleep like a baby! Great service, Amazing employees, Delicious food! Never want for anything.
Pros:

I've always loved the quality of customer service. I sleep soundly, the food is SSSOOO GOOD, and the attention to my wants and needs is unmatched.

2025-11-27 via Tripadvisor
J
jacquelinevH590EB Business
10
Amazing Resort with Peaceful Vibes.
Pros:

Amazing crisp and clean hotel with awesome amenities. Very friendly staff from Valet thru Registration including the room attendants. Here for work but coming back with family!!!!!

2025-11-10 via Tripadvisor
T
tahrann Business Miami Beach, Florida
10
Fantastic!
Pros:

FANTASTIC place. GREAT staff and fast check-in.. Loved that the rooms were in the front of the building; you didn't have to walk through a noisy casino. Sometimes that's a little much late at night. Gorgeous rooms, fully appointed, and felt a bit luxurious. The Pool was sensational, so big and connected to a hot tub, it felt like a spa out there. Gorgeous.. Beautiful theatre as well..

2025-11-04 via Tripadvisor
F
FarAway59007660800 Couples Chandler, Arizona
10
getaway
Pros:

great place for a getaway! we will recommend this resort at chandler az. we enjoyed our 2 nights stay, great food, music and staff. overall, we will go back.

2025-10-25 via Tripadvisor
G
Gustavo
10
Pros:

Awesome place to visit

2025-10-10 via Nuitee
F
Fabiola
10
Pros:

Excelent

2025-10-09 via Nuitee
R
rogerhY1980MM Business
8
Food bad, otherwise good
Pros:

Room, pool were fine. Casino as expected.
Meals however were awful. The prime steakhouse was overpriced, everything alacart. Our steaks were cold and overcooked. The Asian restaurant equally bad food, the firecracker chicken tough, tiny chicken pieces and no flavor.

2025-10-07 via Tripadvisor
H
Holly friends
10
Pros:

Ling and Louis's food was beyond excellent 👌
Staff very friendly and helpful.
Beautiful and relaxing.

2025-10-06 via Nuitee
R
Reina
10
Pros:

Room excellent!

2025-10-06 via Nuitee