Pets allowed

Facilities

Meeting rooms
Full-service spa
Fitness facilities
Proposal/romance packages available
Arcade/game room
Electric car charging station
No single-use plastic straws
Comprehensive recycling policy
Health club
No single-use plastic stirrers
See all facilities

Review Highlights

Pros:
Excellent service
Beautiful location
Great amenities

Categories

Cleanliness
9.3
Standard quality for this hotel tier.
Service
10
Faultless and friendly service from the staff.
Location
9.8
Stunning setting with great views of sunrise and dolphins.
Room Quality
9.3
Lovely presidential suite described by the guest.
Amenities
9.3
Great facilities noted, such as the pool and terrace.
Value for Money
9.3
Standard quality for this hotel tier.
Food and Beverage
9.8
Great service noted at the restaurant and bar.
Overall Experience
10
A memorable stay with anticipation to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:43

Property Description

Welcome to The Oyster Box, your luxurious beachside retreat in picturesque Umhlanga.

Indulgent Spa & Recreation
Unwind at our full-service spa offering an array of rejuvenating massages and facials. Enjoy outdoor relaxation with 2 sparkling pools, a state-of-the-art health club, and a soothing sauna for that perfect escape.

Culinary Delights
Savor exquisite Indian cuisine at The Ocean Terrace or relish 24-hour in-room dining. Complement your meals with refreshing beverages from our poolside bar and explore our diverse selection of snacks at the coffee shop.

Comfort & Connectivity
Experience modern luxury in our air-conditioned rooms, each featuring private patios, Smart TVs, and complimentary internet access. With valet parking and thoughtful concierge services, your stay will be seamless and stress-free.

Don't miss out on the chance to experience the elegance and charm of The Oyster Box—book your stay today!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 12 children stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DUR

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals are exempt from fees/restrictions

  • Pets

    Pets allowed

  • Guest type

    LGBTQ friendly

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

9.6
Based on 103 reviews
Cleanliness: 9.3
Service: 10
Location: 9.8
Room Quality: 9.3
Amenities: 9.3
Value for Money: 9.3
Food and Beverage: 9.8
Overall Experience: 10
S
Stuart • partner
10
Pros:

This is the best hotel in the greater Durban metropolitan area.

2025-09-13 • via Nuitee
J
julie • partner
10
Pros:

The ever splendid Oyster Box. Personal and attentive service in a stunning setting. Uniquely charming. Fabulous service at every turn from the lovely first aiders to the friendly and professional pool staff, to the polite and charming front desk staff . But as ever the icing on this fabulous cake were George and his team and Leon in The Grill. Faultless and friendly service , enthusiastic shared knowledge from a great sommelier and head of house and lovely music from maestro Leon. The monkeys are ever cheekier and Sabenka is sadly missed but the splendour of this lovely hotel endures . And our new favourite breakfast server , Charlie on The Terrace . Already counting the days until we return . Also very lovely to experience sunrise and the regular dolphins swimming by from the sea facing garden cabana . I just need to win the lottery to stay in that amazing Presidential suite !

2025-07-31 • via Nuitee
J
Jeanette • partner
10
Pros:

Really enjoy our stay at The Oyster Box, staff are so friendly and they really take care of you feel really special, go back every year because we enjoy it so much.

2025-04-17 • via Nuitee
V
Verified traveler
10
Pros:

Amazing as always

2025-03-11 • via Nuitee
J
Judith
10
Very satisfied guests
Pros:

Simply perfect hotel in all aspects. Would not hesitate to recommend

2025-02-18 • via Nuitee
P
Peter
8
OB 2nd visit
Pros:

Very good. Bar closed too early. No entertainment in the evenings. Dead!

2025-02-16 • via Nuitee
J
Judith
10
Great relaxing trip
Pros:

Just love the hotel. Super efficient, professional, friendly staff. Always so polite, courteous. Nothing is too much trouble. Good position. Would thoroughly recommend

2025-02-14 • via Nuitee
P
Phyllis
10
Pros:

The Oyster Box is an elegant, extraordinary property in a stunning location.

2025-01-19 • via Nuitee
D
Deborah
10
Best Hotel in the World!
Pros:

Still my favourite hotel anywhere in the world!

2025-01-14 • via Nuitee
R
Rehandre
10
Amazing people
Pros:

Amazing staff!
Great location!
Exceptional Breakfast!
Pool service amazing!
See you soon old lady!

2025-01-07 • via Nuitee
C
Clark
10
Fabulous
Pros:

We love it so much here, we extended our stay!

2025-01-02 • via Nuitee
J
julie
10
Pros:

The Oyster Box is exceptional. The Grill offers wonderful dining with great value overseen by George and his team who always offer first rate service with pinache and style and the bossa nova singer provides the perfect accompaniment . The spa staff are lovely and offer amazing treatments Still my favourite hotel .

2024-12-15 • via Nuitee
P
Pascal • partner
10
Pros:

Attention to every detail. It was a true ultra prestige experience.

2024-11-29 • via Nuitee
P
paul
10
Best hotel and staff ever!
Pros:

The best hotel we have ever stayed it! The staff are incredible, the food delicious and the beds so comfy.

Will definitely stay here again, can't wait!

2024-11-16 • via Nuitee
D
Donald H • partner
10
Pros:

Old style hotel, with Raffles-like entrance, and excellent service. Wonderful buffet breakfast. Excellent grill room.

2024-09-30 • via Nuitee
L
Lauren
10
Pros:

We took our little dog with us - the staff were all amazing with her.
Definately seen an improvement with staff service. They were all OUTSTANDING

2024-09-02 • via Nuitee
J
julie • friends
10
Pros:

The Oyster Box is an exceptional hotel . The level of service and its unique style is incomparable . George the Maitre D and Somolier in The Grill Restaurant is an absolute asset to the hotel and to The Red Carnation Group

2024-08-18 • via Nuitee
N
Nicholas • family
10
Pros:

Yet again another amazing stay at the Oyster Box. Thanks to all the staff involved for making the 8 days so perfect, all were exceptional but we would like to give a special thank you to 3 staff that made our 3 hour breakfasts on the Terrace so wonderful, Stephanie, Letho & Andile you were amazing and we can’t wait to come back and see you again next year if not sooner.

2024-07-07 • via Nuitee
R
Roberto
10
Pros:

One of the most stunning hotels I have ever stayed at in the world, everything was of top quality, from the team to the property to the food. Outstanding.

2024-06-18 • via Nuitee
V
Verified traveler
10
Great stay
Pros:

Amazing hotel. Perfect location. Wonderful staff. Excellent restaurants.

2024-04-01 • via Nuitee