a&o Köln Neumarkt

Hotels
A&O Hotels & Hostels
7.1 (8974 reviews)
Mauritiuswall 64/66 , Cologne , de

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Location is convenient for train stations and city center.
Affordable pricing for a private room.
Cons:
Excessive noise and disturbances during the night.
Variable cleanliness and satisfaction with room amenities.

Categories

Cleanliness
5.93
Guests reported issues with dust and odors in the rooms, indicating below-average cleanliness.
Service
7.4
Mixed reviews on staff accessibility and check-in process, but some guests found staff reasonable.
Location
7.44
Generally praised for its reasonable proximity to transport and attractions, but some concerns about safety.
Room Quality
6.39
Rooms were small and not always properly prepared, indicating a struggle with room quality.
Amenities
7.92
Some positive comments on the reasonable amenities for a hostel-like accommodation.
Value for Money
7.88
Price was considered fair by many guests, especially for a private room.
Food and Beverage
6.93
Breakfast variety was mentioned as needing improvement, leading to average scores.
Overall Experience
6.9
Overall feedback mixed, with significant issues but also some positive experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 22:48

Property Description

Central Location in Cologne's Old City
Located just a 10-minute walk from the Neumarkt Galerie shopping centre, the a&o Köln Neumarkt hotel is the perfect base for exploring Cologne's vibrant Old City. Its proximity to Zülpicher Platz Underground Station ensures easy access to the city's attractions.

Comfortable Rooms and Entertainment
The hotel offers a range of well-appointed rooms with private bathrooms and complimentary WiFi. Guests can unwind with a game of table football or billiards, or relax on the outdoor terrace.

Delicious Breakfast and Entertainment Options
Start your day with a fresh breakfast buffet and later enjoy a drink at the bar while watching sports channels on satellite TV. With Cologne Cathedral just a 7-minute drive away, this hotel is an ideal choice for your stay in Cologne.

Book now to experience the perfect blend of comfort and convenience at the a&o Köln Neumarkt hotel.

Important information:

When booking for more than 10 people, different policies and additional supplements may apply.

Please note that pets are only allowed in private rooms like single and twin rooms. Pets are not allowed in shared dorms.

Please note that bed linen and towels are not provided. Guests can bring their own or rent them at the property for the following extra charges. Bed linen for the bunk beds is free of charge and provided for self-covering.Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CGN

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.1
Based on 8974 reviews
Cleanliness: 5.93
Service: 7.4
Location: 7.44
Room Quality: 6.39
Amenities: 7.92
Value for Money: 7.88
Food and Beverage: 6.93
Overall Experience: 6.9
I
Ivan solo_traveller ua
7
2026-04-12 via Nuitee
C
Catalin solo_traveller ro
6
Pros:

The location is good in a quiet neighbourhood, easy to reach by walk or public transportation.

Cons:

The staff is just unfriendly, the pillow is awful and the cleaning is missing.

2026-04-11 via Nuitee
solo_traveller de
8
2026-04-11 via Nuitee
O
osman goksel solo_traveller tr
10
2026-04-11 via Nuitee
A
Annette family_with_children de
9
2026-04-11 via Nuitee
L
Lena couple de
7
wir kommen gerne wieder
Pros:

Die Lage war perfekt, da das Hotel sehr nah am Zentrum liegt und man vieles schnell erreichen kann. Das Bett war sehr komfortabel und bequem. Besonders positiv war auch das saubere und moderne Bad, das einen sehr gepflegten Eindruck gemacht hat.

Cons:

Das Frühstück hat leider nicht gefallen, es nur eine geringe Auswahl gab. Ein kleiner Schrank im Zimmer wäre zusätzlich noch schön gewesen.

2026-04-11 via Nuitee
A
Alejandro solo_traveller ar
8
Buena relación precio calidad aunque la ubicación no es la mejor
Pros:

Buena relación precio calidad

Cons:

Está ubicado un poco lejos de los sitios principales

2026-04-11 via Nuitee
K
Khatereh extended_group de
8
2026-04-11 via Nuitee
O
Oscar solo_traveller us
8
Pros:

Cons:

2026-04-11 via Nuitee
B
Baumhoff solo_traveller de
7
2026-04-11 via Nuitee
T
Thien Phuc family_with_children be
4
Pros:

The room was clean, and there were two separate beds like asked.

Cons:

It was pretty warm the day we arrived, so we were very disappointed that our room wasn't equipped with an airco. In other a&o locations this wasn't the case. They all did have airco.

2026-04-10 via Nuitee
Y
Yana couple de
5
Непогано, але більше не повернусь.
Pros:

Сподобалось розташування, та наявність парковки на території хостелу.

Cons:

Заїзд був з 15:00, нас попросили почекати годину тому, що номер ще не був готовий, ми прийшли о 17:00 та номер ще не був готовий, нам дали інший номер. Ми потрапили в хостел під час канікул, було дуже багато дітей та було дуже шумно, звукоізоляції немає взагалі. Під час сніданку були дуже довгі черги, ми не спробували те що хотіли.

2026-04-10 via Nuitee
R
Rawan solo_traveller de
7
2026-04-10 via Nuitee
M
Marcela solo_traveller it
10
Sehr gut
Pros:

Der Empfang, die Bar und die Atmosphäre waren sehr gut.
Das Personal war freundlich und zuvorkommend. Es gab viele Möglichkeiten, Dinge selbstständig zu erledigen (Kaffee, Getränke und Check-in).

2026-04-10 via Nuitee
B
bahar family_with_children tr
10
2026-04-09 via Nuitee
B
bahar extended_group tr
8
2026-04-09 via Nuitee
H
Hanane solo_traveller es
10
Pros:

La limpieza, la organización, la gente trabajadora allí, en fin, todo perfecto.

Cons:

Nada.

2026-04-09 via Nuitee
S
Sheila solo_traveller de
10
2026-04-09 via Nuitee
Y
Yevheniia solo_traveller ua
5
2026-04-09 via Nuitee
M
Mikail solo_traveller de
9
War sehr zufrieden eingie Kleinigkeiten nur sonst alles Top,gerne wieder!!
Pros:

Personal sehr freundlich alles ganz sauber,Frühstück war ganz ok für den Preis All you Can Eat ist es top.

Cons:

İch war im 4 Bettzimmer,alle 4 Betten haben Gequietscht,das war etwas störend,und Die Ladestationen über dem kopf mit 2 USB Anschlüsse war leider nicht zu gebrauchen da alle in dem Zimmer kein USB Anschluss hatten.Eine steckdose über jedem Bett wäre Optimal!!

2026-04-08 via Nuitee