The Cullen Melbourne - Art Series

Hotels
Accor
9.2 (126 reviews)
164 Commercial Rd, Prahran, Victoria, 3181 , Prahran , AU

Facilities

Meeting rooms
Fitness facilities
Health or beauty spa nearby
Express check-out
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Concierge service
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Friendly service
Handy to restaurants
Cons:
Cleanliness issues
Noisy on Saturday nights

Categories

Cleanliness
7.7
The unit was not clean, and I found hair in the shower and my bed.
Service
10
Staff are always very welcoming, and they went out of their way to ensure a comfortable stay.
Location
10
Handy to restaurants and close to Prahran Market.
Room Quality
9.67
The room was fabulous with gorgeous artwork and modern furnishings.
Amenities
9.71
Standard quality for this hotel tier, though no food options at the hotel.
Value for Money
9.66
Standard quality for this hotel tier.
Food and Beverage
8.19
There were no food options at the hotel but there were lots of restaurants within walking distance.
Overall Experience
8.65
Overall impression affected by cleanliness issues and false advertising.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:04

Property Description

Luxurious Accommodations
Make yourself at home in one of the 118 guestrooms, featuring kitchens and premium bedding. Enjoy entertainment on the 42-inch LCD televisions and unwind to your favorite tunes using iPod docking stations.

Exceptional Dining Options
Savor Chinese cuisine at Golda, one of the hotel's 2 restaurants, or make use of the 24-hour room service for a cozy night in. Whether you choose to dine in or out, your taste buds are in for a treat.

Convenient Amenities
Take advantage of recreational facilities like the fitness center and bicycles for rent, or utilize services such as complimentary Wi-Fi, concierge assistance, and express check-in for a smooth stay. Additionally, the hotel offers spaces for events and meetings, making it ideal for both leisure and business travelers.

Book your stay at Art Series - The Cullen for a lavish experience in Melbourne!

Important information:

  • Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • A car is not required for transportation to and from this property.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEL

Property Policies

  • Pets

    Pets not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Gap period enforced between guest stays - 48 hours

  • General

    Cashless transactions are available

  • Parking

    Parking height restrictions apply

See all policies

Location

Guest Reviews

9.2
Based on 126 reviews
Cleanliness: 7.7
Service: 10
Location: 10
Room Quality: 9.67
Amenities: 9.71
Value for Money: 9.66
Food and Beverage: 8.19
Overall Experience: 8.65
P
Patricia
2
Pros:

I donde stayed because I didn’t like the hotel, i book another place

2025-10-07 via Nuitee
P
Pam family_with_children
10
Pros:

Close to both train & tram options. Across road from Prahan market. Lots of cafe's in area, next to grassed area and playground. Would absolutely stay again.

2025-10-05 via Nuitee
J
John
6
Pros:

Disappointing theres no cafe attached anymore. Also is very noisy on a Sat night

2025-09-21 via Nuitee
T
Trevor partner
8
Pros:

Handy to restaurants

2025-09-07 via Nuitee
J
James
4
Pros:

The lights were falling out of their fittings, and the unit was not clean. The balcony was filthy and littered with cigarette butts. The doona insert was placed between two sheets instead of in a cover, and the pillows were so uncomfortable that I struggled to sleep and honestly the worst night’s rest I’ve ever had in a hotel.

I regretted every minute of my stay.

2025-09-07 via Nuitee
J
Joanne partner
10
Pros:

Excellent friendly service

2025-09-03 via Nuitee
D
Dominic
10
Pros:

Staff are always very welcoming.

2025-09-02 via Nuitee
P
Pankaj
2
Pros:

Stayed at The Cullen Melbourne – Art Series and on my third night found cockroaches in my room one on the bed, another on the wall (I have videos). Staff acted like nothing happened, and even room service wasn’t aware. They moved me to Room 217, but with trains outside and no soundproofing, it was impossible to sleep. For a 5-star hotel, this is unacceptable. Offering only a one-night refund for such unhygienic, and poorly maintained conditions shows they do not meet true 5-star standards.

2025-08-22 via Nuitee
G
Geoffrey family
10
Pros:

Front entrance, o/night urine and remains of vomit in the tiled entrance from the street.
Reported to reception on leaving the Cullen

2025-08-20 via Nuitee
P
Pania
10
Pros:

The room was fabulous, with gorgeous artwork, modern furnishings and everything needed for a lovely stay

2025-08-18 via Nuitee
V
Verified traveler
8
Not up to a 5 star ratinf
Pros:

The hotel was a little tired. The sheets also were old and scratchy. I found hair in the shower and my bed that weren't mine on the first night.

2025-08-18 via Nuitee
P
Peter
10
Pros:

There were no food options at the hotel but there were lots of restaurants within walking distance.

2025-08-11 via Nuitee
S
Sharon
10
Pros:

Staff members went out of their way to ensure a comfortable stay!

2025-08-09 via Nuitee
N
N. partner
10
Pros:

I couldn’t wait to write this review. We visited an old pal who is doing it tough. He ‘Bedder’ get well 😉. Our last thought was where we would stay. First and closest place was the Cullen Prahran. I had no idea what it was until we arrived. From the start I‘ll fess up I love art. The Cullen is saturated with it, Adam Cullen (RIP). We were given a studio room it was huge, comfortable and beautiful. A meal at Dad Vietnamese restaurant and a great nights sleep and a topped off just what we needed after a long day. I’ll find excuses to visit Melbourne again just for that reason and Prahran Market so close so easy.

2025-08-07 via Nuitee
T
Tayla
4
Not very impressed with false advertising
Pros:

Had issues at check in, had booked a multiple bed studio room. Arrived to room to only one bed.
Paid for a room with multiple beds which was more expensive than a single bed room. If I wanted a single bed room I would’ve booked one. Hotel blamed this website Hotels.com. We had less then an hour to get ready for a hens night after all the back and forth between the hotel and the website went back and forth over getting another bed into the room as the hotel didn’t believe they could fit one. In the end was quite annoyed, I booked a multiple bed room I would’ve liked to have attended my room and everything be there and ready instead of the back and forth over asking for what I originally booked.

2025-08-04 via Nuitee
R
Rita
10
Pros:

Very compact design. Love the art. Very strong shower pressure. Clean modern. There is also roadside parking

2025-07-21 via Nuitee
C
Cassandra
8
Pros:

I was happily suprized that the bath had spa jets! The room had fabulous art that I thouroughly enjoyed. I was a little disappointed that dining was being renovated but very excited to try room service the next time I stay!

2025-07-03 via Nuitee
R
Robert
8
Pros:

Art series is really interesting

2025-06-10 via Nuitee
M
Mardi
10
Pros:

Clean, modern with very good amenities. Bonus having a window you can open for fresh air. Will definitely be back

2025-06-07 via Nuitee
C
CATHERINE
10
Pros:

Loved the artwork and central location

2025-05-29 via Nuitee