Pets allowed

Facilities

Full-service spa
Free beach cabanas
Fitness facilities
Arcade/game room
Health club
Parasailing on site
Swimming pool
24-hour front desk
Terrace
Garden
See all facilities

Review Highlights

Pros:
Exceptional staff
Beautiful resort setting
Cons:
Cleanliness issues in pool area
Limited breakfast options

Categories

Cleanliness
8.26
Issues with algae and unpleasant smells in the pool area detracted from cleanliness.
Service
9.73
Exceptional staff at the resort, particularly Jonathan and Patricia.
Location
9.77
Beautiful resort setting appropriate for luxury travelers.
Room Quality
8.72
Rooms generally well-maintained but could use some updates.
Amenities
8.75
Activities available, but some facilities show signs of age.
Value for Money
9.71
Generally worth the price paid for the experience.
Food and Beverage
8.76
Breakfast options were limited, and service could be improved.
Overall Experience
9.93
Mixed experience overall; beautiful resort with great staff but some operational issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:29

Property Description

Indulge in Luxury
Pamper yourself at the spa or hit the golf course and private beach. Enjoy room service, multiple dining options, and poolside drinks.

Concierge Services and Entertainment
Benefit from concierge services, babysitting, and an arcade. Relax with buffet breakfasts, wired internet, and various bars/lounges.

Elegant Accommodations
Stay in air-conditioned rooms with minibars and balconies. Enjoy entertainment with cable programming and designer toiletries in the bathrooms.

Ready to experience luxury at its finest? Book your stay at the Four Seasons Resort Punta Mita for an unforgettable waterfront getaway near top attractions.

Important information:

  • 24-hour pool access
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PVR

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Pets

    Pet max weight (per pet) in kg is 2

  • Check-in & Check-out

    Contactless check-out is available

  • Pets

    Pet max weight (per pet) in lb is 5

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

9.2
Based on 107 reviews
Cleanliness: 8.26
Service: 9.73
Location: 9.77
Room Quality: 8.72
Amenities: 8.75
Value for Money: 9.71
Food and Beverage: 8.76
Overall Experience: 9.93
E
Erick
10
Punta mita
Pros:

Great place! Worth the price.

2025-09-04 • via Nuitee
D
Daniel • family
10
Pros:

Best property I’ve stayed! Their customer service was nothing short of exceptional!

2025-08-20 • via Nuitee
Y
Yawei • family
6
Pros:

We stayed for four nights and appreciated the resort’s spacious grounds and variety of activities, which made the stay engaging.
That said, certain aspects could be improved to meet the standards guests might expect from a luxury property. The facilities, while functional, show signs of age. In-room drinking water came from large dispensers rather than branded bottles, and replenishment could be timelier. The breakfast buffet offered a limited selection, and fruit service, though attentive, was sometimes slow, with occasional quality inconsistencies.
Staff interactions varied — some were warm and proactive, while others appeared understandably tired. Overall, the experience felt more restrained than the generous, high-touch service often associated with high-end resorts. With a few updates and operational adjustments, the property could better reflect its luxury positioning.

2025-08-15 • via Nuitee
A
Adrian • family_with_children
8
Pros:

A big resort attractive to the American crowd that likes resorts and brands

2025-07-25 • via Nuitee
L
Lee Dante
8
Pros:

Four Seasons Punta Mita: A Mixed Experience

Our recent stay at Four Seasons Punta Mita left us with mixed feelings. While the resort's beauty and the exceptional staff were highlights, we encountered a few issues that detracted from our overall enjoyment.

The pool area, despite its stunning appearance, presented some challenges. We noticed algae at the bottom of the main swimming pool**, which made the surface slippery and a bit concerning. Additionally, a pronounced sewage smell was noticeable even when we were in the main pool, which was quite bothersome. We also felt the pool area was understaffed, making it difficult to get assistance when needed.

On a very positive note, the staff was truly amazing. Jonathan by the pool and our concierge Patricia deserve special recognition for their outstanding service and attentiveness. Their dedication significantly enhanced our experience.

2025-07-08 • via Nuitee
M
Meck • family_with_children
10
Pros:

Great experience and amazing staff. They go above and beyond to make guests feel special.

2025-05-05 • via Nuitee
G
guillermo • family_with_children
10
Pros:

Overall a great place

2025-04-20 • via Nuitee
S
sahar • family
10
Pros:

the staff is absolutely amazing.. the spa was favroite spot

2025-04-11 • via Nuitee
A
Anders
6
Three Seasons
Pros:

Did not feel like a real Four Seasons. We called it Three Seasons due to the lack of service and ambience.

2025-02-20 • via Nuitee
A
Arbi • family
10
Pros:

Excellent property, food and service…

2024-06-30 • via Nuitee
B
Bruce
4
Pros:

The property itself is beautiful. the overall service was off. Prices are astronomical, as high as Vegas and are simply not justified for a vacation in Mexico.

2024-05-10 • via Nuitee
F
Farbod • family
2
Pros:

The most expensive hotel, but the quality is not even mediocre.
We felt like we got scammed staying at the four seasons punta mita.

2024-04-09 • via Nuitee
E
Erika
10
Just paradise!
Pros:

Beautiful property, incredible service and top notch fine dining. We will come back!

2023-10-24 • via Nuitee
C
christopher j
10
Top Notch
Pros:

Our room walked right out to a beautiful sand beach with trees for shade. It was spectacular. And the staff treated us and our kids like royalty.

2023-10-15 • via Nuitee
G
guillermo
10
Pros:

Wonderful service amazing grounds

2023-09-13 • via Nuitee
N
Nathan • family
10
Pros:

Best food on earth

2023-07-01 • via Nuitee
S
Shaun • partner
10
Pros:

Great service from staff.

2023-06-07 • via Nuitee
A
AKOP • family
4
Pros:

It’s very old this property needs a major renovation

2023-05-31 • via Nuitee
Y
Yamelis • partner
2
Pros:

Unpleasant fiasco from start to finish.
Sadly upfront paid 11.000.00 to Expedia, for four days accommodations at the Four Seasons Punta Mita in Rural Mexico. And my DRAMA began.

Contacted the Four Seasons concierge to arrange airport transfers directly with the hotel for security purposes, nine emails later and 10 pm the night before my trip called the hotel for an answer and see is such service was posible.

Booked an island four hours private boat tour, with hotel pickup , an hour to my departure, a very rude, incompetent staff from concierge called to change my pickup location, I didn’t feel confortable or safe changing my pickup location, the staff just said they where not to refund my $800 for the booking.

I went down to the pool are as that was the only thing to do at the resort, the beach was rocky and the water was extremely cold, at that point I decided to cut my trip short by one day as I felt trapped and the best choice was to return back to the USA.
Contacted the front desk and conveyed to them my desire on leaving, they said they cannot refund the money for the remaining day of my trip, contacted Expedia and they refused to help me out.
The Four Seasons Punta Mita is nothing but an American TRAP in Mexico, definitely a place to never return…

2023-05-09 • via Nuitee
G
gilbert
10
Breautiful Property
Pros:

Beautiful property

2023-04-18 • via Nuitee