The Residency Towers

Hotels
8.4 (865 reviews)
115 Sir Thyagaraya Road, T Nagar , Chennai , in

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Modern amenities
Comfortable stay
Cons:
Inconsistent service
Limited breakfast variety
Cleanliness issues
Noisy renovations

Categories

Cleanliness
7.6
The cleanliness was mentioned with issues such as mold found in the rooms.
Service
8.7
Service had mixed reviews; some staff were helpful while others lacked training.
Location
9.1
Many guests highlighted the excellent location of the hotel.
Room Quality
8.1
Room quality received positive remarks, though some issues with shower maintenance were noted.
Amenities
8.7
Amenities like the gym and spa were praised, contributing positively to the experience.
Value for Money
8.5
Overall perceived value was good, but some reviews mentioned high laundry prices.
Food and Beverage
7.9
Food was appreciated by many, though variety in breakfast options was criticized.
Overall Experience
8.6
The overall experience was positive, but with some areas for improvement noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 13:12

Property Description

Outdoor Pool, Fitness Room, and Spa Treatments - Enjoy a relaxing stay at our Chennai hotel with an invigorating outdoor pool, state-of-the-art fitness room, and rejuvenating spa treatments.

Modern Rooms with Premium Amenities - Experience comfort in our air-conditioned rooms featuring modern decor, carpeted flooring, sofa, cable TV, and en suite bathrooms with showers. Stay connected with free Wi-Fi and enjoy round-the-clock room service.

Dining Options and City Views - Indulge in international buffet spreads at Main Street, authentic South Indian cuisine at Southern Aromas, and city views at Crown Roof Top Restaurant. Unwind with drinks and billiards at Bike and Barrel English Pub.

Experience luxury and convenience at The Residency Towers, just minutes away from major attractions and embassies. Book your stay now for a memorable Chennai getaway.

Important information:

Please note that for security purposes, all Indian guests are required to present a valid photo ID proof (Voter's ID, Driving License, Aadhar Card, or any other ID with an address approved by the Government of India). A pan card is not acceptable.

Kindly be informed that the refurbishment work on our hotel is in progress. The work will be carried out between 9:00 and 18:00. As we are concerned about your comfort, we have taken all necessary precautions to reduce the impact and the noise level. Any inconvenience caused to you is regretted.

All requests for late arrival or early departure for 2 hours are free and subject to confirmation by the property.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    People 10 years old and over stay for Rs. 1,500 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 865 reviews
Cleanliness: 7.6
Service: 8.7
Location: 9.1
Room Quality: 8.1
Amenities: 8.7
Value for Money: 8.5
Food and Beverage: 7.9
Overall Experience: 8.6
B
Bakul • solo_traveller • in
9
2026-03-13 • via Nuitee
S
Satish K • family_with_children • in
8
Pros:

Service and food, really good.

Cons:

nil

2026-03-12 • via Nuitee
B
bala • solo_traveller • gb
4
unpleasent experience
Pros:

Breakfast was good. Early check-in was given to me within an hour of waiting. The gym was very good, and the gym trainer was amazing—very friendly and helpful.

Cons:

I had planned to leave one small bag at the hotel so that I could collect it when I return in about a week. When I checked in, the staff confirmed that it would be possible to leave a bag and collect it later. The receptionist, Ravi, was very helpful at that time.
However, things changed after I checked out. When I requested the staff to keep one small bag so that I could collect it later, I was told that this was not possible and that I would need to collect it within two days. I was willing to agree to that condition.
Unfortunately, the floor manager (who was seated next to the reception desk) argued with me and said they were not responsible for keeping bags after check-out — not even for one day. His tone and body language changed, which was quite disappointing. I did not expect such behavior from a five-star hotel.
I frequently visit Chennai and have stayed at The Leela Palace and Park Hyatt in the past, where the service has always been excellent. I only chose this hotel because it is close to my clients.
As I was in a rush, I ended up leaving the hotel without leaving my bag. Overall, it was a very unpleasant experience and not the level of service I expected.

2026-03-12 • via Nuitee
T
Tharma • family_with_children • us
9
2026-03-11 • via Nuitee
Y
Yadhu Krishnan • couple • in
10
2026-03-07 • via Nuitee
A
Anoop • solo_traveller • in
10
2026-03-06 • via Nuitee
A
Arthy • extended_group • my
4
2026-03-05 • via Nuitee
V
vadivelu • couple • mu
10
Pros:

All services were beyond expectations

2026-03-03 • via Nuitee
A
Amanda • couple • us
9
Clean hotel - great massage
Pros:

Good stay. Restaurant staff could use some training. Enjoyed an incredible massage!

Cons:

The staff in the rooftop restaurant need more training

2026-03-03 • via Nuitee
S
Selvy • solo_traveller • au
10
I was upgraded so I reallly loved my room and the staff were very pleasant pp
Pros:

I. Didn’t get to have breakfast as I had to leave early but the hotel had packed for me some pastries and cut fruits for me to have on my journey . That was lovely

Cons:

It took me a while to figure out how the blinds and lights function.

2026-02-23 • via Nuitee
S
SHOBHA NANDAKUMAR • couple • sg
9
Pros:

The staff, the personal touch and the ambience were outstanding.

Cons:

Had a very bad experience after dinner at the restaurant "SKY". Ended up with a food poisoning

2026-02-14 • via Nuitee
N
Nidesh • solo_traveller • in
5
Check-in Experian e was bed , I had fever I have requested them to do the checkin faster so that I can go and rest in th
Pros:

Location is very good

Cons:

First time I have experienced Very rude behaviour of staff .specially at check in

2026-02-11 • via Nuitee
R
Rashidah • family_with_children • ng
10
My 2nd time in the hotel and it is always my go to hotel when i come to chennai,bery modern facilities,rooms are very cl
Pros:

Very modern and clean

Cons:

Nothing

2026-02-08 • via Nuitee
S
sovannarath • couple • fr
10
2026-01-28 • via Nuitee
S
sp • couple • in
8
Pros:

Service

Cons:

Took half n hour for check-in after my arrival

2026-01-27 • via Nuitee
M
mahadevan • couple • ca
9
Pros:

Over all we are satisfied

2026-01-21 • via Nuitee
M
Maggy • family_with_children • my
9
2026-01-20 • via Nuitee
A
Annamalai • solo_traveller • in
4
Very bad food
Pros:

Good


Electronic bidet was good

2026-01-20 • via Nuitee
K
Kanchana • couple • ca
10
Pros:

Great

2026-01-19 • via Nuitee
B
Babera • couple • my
10
2026-01-19 • via Nuitee