Shibuya Tobu Hotel

Hotels
8.1 (3664 reviews)
Shibuya-ku, Udagawa-cho 3-1 , Tokyo , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Massage services
Currency exchange
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean hotel
Cons:
Small rooms
Lack of breakfast variety
Cleanliness issues

Categories

Cleanliness
7.56
There were mentions of cleanliness issues with unclean rooms by previous users.
Service
9.03
The staff was described as very friendly and excellent.
Location
9.57
Location was frequently highlighted as fantastic and close to amenities.
Room Quality
7.02
Some guests mentioned the small size of rooms and odors.
Amenities
8.05
Mixed sentiments; some conveniences were noted, but others were lacking.
Value for Money
8.01
The pricing aligns well with the location, though room size was a concern.
Food and Beverage
7.56
Breakfast options were criticized, suggesting improvements are needed.
Overall Experience
8.03
Guests had a generally positive experience with notable location benefits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:47

Property Description

Modern Comfort and Convenience
Renovated in December 2015, Tobu Hotel offers compact rooms with contemporary style, flat-screen TVs, and free WiFi. Enjoy the convenience of a fridge and air-purifier in every room.

Prime Location
Located just a 7-minute walk from JR Shibuya Train Station, Tobu Hotel is situated in the heart of vibrant Shibuya. Explore nearby attractions like Harajuku, Omotesando, and the famous Shibuya Crossing within minutes.

Exceptional Service
Benefit from a 24-hour reception with safety deposit services and luggage storage. Awarded the Certificate of Excellence 2015 by TripAdvisor, Tobu Hotel ensures a memorable stay in Tokyo.

Book your stay at Tobu Hotel now for a perfect blend of comfort, convenience, and top-notch service.

Important information:

Please note that there is no capacity for an extra bed in the Double Room with Small Double Bed and the Budget Single Room. Please contact the hotel in advance if you need to use an extra bed.

The full amount of the reservation must be paid at check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 3630 per day.

Location

Guest Reviews

8.1
Based on 3664 reviews
Cleanliness: 7.56
Service: 9.03
Location: 9.57
Room Quality: 7.02
Amenities: 8.05
Value for Money: 8.01
Food and Beverage: 7.56
Overall Experience: 8.03
Q
Quah • solo_traveller • sg
8
2026-04-11 • via Nuitee
J
Juri • extended_group • it
9
2026-04-11 • via Nuitee
B
Barbara • family_with_children • it
10
Posizione eccellente e hotel confortevole in piena shibuya
Pros:

Posizione splendida scelta per ultimo giorno a Tokyo per fare shopping

Cons:

Camere piccole

2026-04-11 • via Nuitee
M
Mihiroa • couple • pf
10
Pros:

L’emplacement au cœur de Shibuya
Propreté, personnel au top, ticket petit dej qu’on peut utiliser à partir de 10h au restaurant pour 990y si on ne prend pas le petit déjeuner.

Cons:

Rien à dire

2026-04-11 • via Nuitee
N
Nicole • couple • ar
9
2026-04-10 • via Nuitee
M
Maria • family_with_children • se
8
2026-04-10 • via Nuitee
J
James • solo_traveller • gb
5
A slightly old-school business hotel. Nothing horrible about it.
Pros:

Centrally positioned. Friendly and fast staff. Not too many floors so there was never a long wait for the lift. Kept very clean.

Cons:

Very small room and bathroom, not suitable for 2. Bed and pillows on the typically Japanese firm side. Air Conditioning temperature set centrally and no individual controls in room.

2026-04-10 • via Nuitee
• extended_group • us
10
2026-04-10 • via Nuitee
V
Vanessa • couple • us
10
2026-04-09 • via Nuitee
S
Stevie-Lee • family_with_children • au
10
2026-04-09 • via Nuitee
M
Mahboob • family_with_children • au
6
Pros:

Fantastic location, walked to Shibuya crossing and train stations. Room was average, I thought it was over priced for the room it was quite small and rundown.

Cons:

The room was very average for what you pay.

2026-04-09 • via Nuitee
G
Gaia Laura • couple • it
9
Ottimo Hotel, ci tornerei
Pros:

Mi è piaciuta molto la posizione, nel quartiere di Shibuya, vicino a negozi e ristoranti. la camera era pulita.

Cons:

In camera faceva un po' freddo, quindi è stato necessario chiedere una stufetta. Non mi è piaciuto il fatto che non si parlasse l'inglese. In reception un pochino, per niente al bar, per la colazione. Era piuttosto difficile farsi capire.

2026-04-09 • via Nuitee
C
Choon Mei • family_with_children • sg
7
Cons:

The pillow.

2026-04-08 • via Nuitee
E
Emir • solo_traveller • tr
4
Beklentimi karşılamadı
Pros:

Konumu guzeldi

Cons:

Odalar çok ama çok eski ve çok kucuktu.kyoto ve kanazawa da cok daha konforlu odalarda kaldik. Odalarini kesinlikle yenilemeleri gerek diye dusunuyorum.

2026-04-07 • via Nuitee
S
Sara • family_with_children • se
10
Oglömbar
Pros:

Allt var helt fantastiskt bästa upplevelsen jag någonsin har varit på vill redan åka tillbaka

Cons:

Att jag inte fick vara här längre

2026-04-06 • via Nuitee
A
Anthony • family_with_children • nz
10
Pros:

The hotel room was very clean and tidy and also very close to train station and shops. Very convenient!!! Check in and out was very smooth and easy. Staff very friendly and courteous and helpful. Highly recommend to stay here!! Was awesome!!

Cons:

Absolutely nothing

2026-04-06 • via Nuitee
K
Kniazewycz • family_with_children • gb
8
Pros:

Plenty of facilities at the hotel. Cafe, restaurants. Laundry and bar. Staff were very helpful. Location was excellent and room was quiet.

Cons:

Rooms are small with very little storage and no mirror over dressing table. There was no view as the windows were frosted, so it felt a little claustrophobic at times.

2026-04-05 • via Nuitee
M
Michael • family_with_children • us
10
Pros:

Location, and cleanliness

2026-04-05 • via Nuitee
B
Brianna • extended_group • us
1
Avoid this place
Pros:

The amenities bar

Cons:

Room was run down
Pajamas were old
Walls were dirty
Could hear people in the next room

2026-04-05 • via Nuitee
T
Topacio • couple • jp
10
Excellent staff
Pros:

Location

2026-04-05 • via Nuitee