Shibuya Tobu Hotel

Hotels
8.1 (4019 reviews)
Shibuya-ku, Udagawa-cho 3-1 , Tokyo , jp
+81 3-3476-0111

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean hotel
Cons:
Small rooms
Lack of breakfast variety
Cleanliness issues

Categories

Cleanliness
7.56
There were mentions of cleanliness issues with unclean rooms by previous users.
Service
9.03
The staff was described as very friendly and excellent.
Location
9.57
Location was frequently highlighted as fantastic and close to amenities.
Room Quality
7.02
Some guests mentioned the small size of rooms and odors.
Amenities
8.05
Mixed sentiments; some conveniences were noted, but others were lacking.
Value for Money
8.01
The pricing aligns well with the location, though room size was a concern.
Food and Beverage
7.56
Breakfast options were criticized, suggesting improvements are needed.
Overall Experience
8.03
Guests had a generally positive experience with notable location benefits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:47

Property Description

Modern Comfort and Convenience
Renovated in December 2015, Tobu Hotel offers compact rooms with contemporary style, flat-screen TVs, and free WiFi. Enjoy the convenience of a fridge and air-purifier in every room.

Prime Location
Located just a 7-minute walk from JR Shibuya Train Station, Tobu Hotel is situated in the heart of vibrant Shibuya. Explore nearby attractions like Harajuku, Omotesando, and the famous Shibuya Crossing within minutes.

Exceptional Service
Benefit from a 24-hour reception with safety deposit services and luggage storage. Awarded the Certificate of Excellence 2015 by TripAdvisor, Tobu Hotel ensures a memorable stay in Tokyo.

Book your stay at Tobu Hotel now for a perfect blend of comfort, convenience, and top-notch service.

Important information:

Please note that there is no capacity for an extra bed in the Double Room with Small Double Bed and the Budget Single Room. Please contact the hotel in advance if you need to use an extra bed.

The full amount of the reservation must be paid at check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 3630 per day.

Location

Guest Reviews

8.1
Based on 4019 reviews
Cleanliness: 7.56
Service: 9.03
Location: 9.57
Room Quality: 7.02
Amenities: 8.05
Value for Money: 8.01
Food and Beverage: 7.56
Overall Experience: 8.03
S
sonia • solo_traveller • es
7
Pros:

Ubicacion

Cons:

Desayuno simple, mal café y tazas de plastico

2026-08-08 • via Nuitee
A
Arianna • couple • it
8
2026-08-08 • via Nuitee
עינב • solo_traveller • us
7
2026-08-07 • via Nuitee
C
Cristina • extended_group • it
5
Il soggiorno a grandi linee è stato comunque sufficiente per un 3 stelle e la struttura è molto pulita e ben accessoriat
Pros:

Posizione too, pulizia, check-in / out veloce

Cons:

Colazione molto misera, non è stato possibile prenotare un taxi / minivan per l’aeroporto, abbiamo dovuto organizzarci autonomamente.

2026-08-06 • via Nuitee
M
masato • family_with_children • jp
8
2026-08-06 • via Nuitee
M
Mayer • extended_group • il
10
2026-08-05 • via Nuitee
L
Leonaldo • solo_traveller • nl
8
2026-08-05 • via Nuitee
A
Alexander • solo_traveller • jp
9
Voll cool
Pros:

Preis, Bett

Cons:

Frühstück

2026-08-05 • via Nuitee
L
Luis • solo_traveller • us
10
Pros:

Super clean, quiet, and the staff was great.

Cons:

Limited washer and dryer setup.

2026-08-05 • via Nuitee
A
araki • solo_traveller • jp
10
Pros:

アメニティ充実　ReFaの備品　部屋が綺麗
満足です

Cons:

有りません

2026-08-03 • via Nuitee
김 • solo_traveller • kr
9
2026-08-03 • via Nuitee
H
Holtzman • solo_traveller • us
10
Great
Pros:

Everything

Cons:

Nothing

2026-08-02 • via Nuitee
T
Thien Kim • family_with_children • ch
9
Tout près au centre. Chambre très propre, lit fait chaque jour. Je retournerai volontiers.
2026-08-02 • via Nuitee
H
Holtzman • solo_traveller • us
10
Wonderful
Pros:

Great location, lovely rooms

Cons:

Nothing

2026-08-02 • via Nuitee
O
Omur • extended_group • tr
7
Good location
Pros:

The location was great

Cons:

Modest rooms. The photos in the site are quite realistic.

2026-07-25 • via Nuitee
T
Thomas • extended_group • gb
8
Boutique friendly hotel in an excellent location. Ideal for exploring Shibuya.
Pros:

Excellent location. Friendly staff. Very well equipped with everything you could need if you’d forgotten it on your trip.

Cons:

Rooms were a little on the small side and there were 3 of us.

2026-07-25 • via Nuitee
E
Edgardo • couple • ar
10
2026-07-25 • via Nuitee
D
Dennis • couple • at
9
2026-07-24 • via Nuitee
M
MAMI • family_with_children • jp
5
2026-07-23 • via Nuitee
L
Liliane • extended_group • ch
8
2026-07-22 • via Nuitee