Shibuya Tobu Hotel

Hotels
8.1 (3986 reviews)
Shibuya-ku, Udagawa-cho 3-1 , Tokyo , jp

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean hotel
Cons:
Small rooms
Lack of breakfast variety
Cleanliness issues

Categories

Cleanliness
7.56
There were mentions of cleanliness issues with unclean rooms by previous users.
Service
9.03
The staff was described as very friendly and excellent.
Location
9.57
Location was frequently highlighted as fantastic and close to amenities.
Room Quality
7.02
Some guests mentioned the small size of rooms and odors.
Amenities
8.05
Mixed sentiments; some conveniences were noted, but others were lacking.
Value for Money
8.01
The pricing aligns well with the location, though room size was a concern.
Food and Beverage
7.56
Breakfast options were criticized, suggesting improvements are needed.
Overall Experience
8.03
Guests had a generally positive experience with notable location benefits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:47

Property Description

Modern Comfort and Convenience
Renovated in December 2015, Tobu Hotel offers compact rooms with contemporary style, flat-screen TVs, and free WiFi. Enjoy the convenience of a fridge and air-purifier in every room.

Prime Location
Located just a 7-minute walk from JR Shibuya Train Station, Tobu Hotel is situated in the heart of vibrant Shibuya. Explore nearby attractions like Harajuku, Omotesando, and the famous Shibuya Crossing within minutes.

Exceptional Service
Benefit from a 24-hour reception with safety deposit services and luggage storage. Awarded the Certificate of Excellence 2015 by TripAdvisor, Tobu Hotel ensures a memorable stay in Tokyo.

Book your stay at Tobu Hotel now for a perfect blend of comfort, convenience, and top-notch service.

Important information:

Please note that there is no capacity for an extra bed in the Double Room with Small Double Bed and the Budget Single Room. Please contact the hotel in advance if you need to use an extra bed.

The full amount of the reservation must be paid at check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 3630 per day.

Location

Guest Reviews

8.1
Based on 3986 reviews
Cleanliness: 7.56
Service: 9.03
Location: 9.57
Room Quality: 7.02
Amenities: 8.05
Value for Money: 8.01
Food and Beverage: 7.56
Overall Experience: 8.03
E
Emily • couple • au
10
2026-06-27 • via Nuitee
T
Tyesha • extended_group • us
4
Choose this hotel for location only.
Pros:

The location is perfect. We were able to walk to some really great restaurants and stores without feeling overwhelmed.

Cons:

The rooms are very small. The hotel has an older feel to it. No amenities in the rooms like wash clothes and coffee.

2026-06-27 • via Nuitee
A
Al Kilani • couple • ae
10
2026-06-27 • via Nuitee
S
Sachin • family_with_children • in
8
Pros:

Location

Cons:

Old and tired feel

2026-06-27 • via Nuitee
J
Jeff • solo_traveller • us
9
Great location, great staff, this worked out really well for what I wanted out of my time in Tokyo!
2026-06-26 • via Nuitee
K
KUMIKO • solo_traveller • jp
10
Pros:

スタッフの皆さんが親切だった。
記念日のプレゼントをご用意くださっており、思わぬ親孝行に繋がった、感謝の気持ちでいっぱい。
アメニティも大満足。

2026-06-26 • via Nuitee
C
CHEROD • solo_traveller • fr
9
Nous avons passé un très bon séjour dans cet hôtel. Idéal pour une première visite à Tokyo.
Pros:

Excellent emplacement, au milieu du quartier animé de Shibuya. Possibilité de faire des belles balades à pied ( rues commerçantes et parcs …). le métro est a proximité pour effectuer d’autres balades .
Les chambres sont belles et bien équipées (petit frigo, bouloire…), même si un peu petites si on a de grosses balises.
Petite supérette collée à l’hôtel, très pratique pour les petits achats.
Très bon accueil. Le personnel est au top !
Le petit déjeuner n’est pas très varié ( ce n’est pas sous forme de buffet), mais tout est bon.

Cons:

Rien !

2026-06-26 • via Nuitee
D
Daniel Paul • extended_group • fi
8
Good value for money
Pros:

Very well located and very nice and helpful personnel

Cons:

Rather small room for three people

2026-06-26 • via Nuitee
E
Ebba • couple • se
7
2026-06-26 • via Nuitee
E
Erica • extended_group • us
8
Very happy with our stay.
Pros:

Perfect location. Close to the train station.

Cons:

Lack of available trash cans even in the hotel.

2026-06-26 • via Nuitee
A
Angel Porras • solo_traveller • mx
10
Pros:

Ubicación, desayuno muy rico, servicio.

Cons:

Todo bien.

2026-06-25 • via Nuitee
S
Sanibel • solo_traveller • us
10
2026-06-25 • via Nuitee
W
Wen • family_with_children • us
8
2026-06-24 • via Nuitee
P
PING HSUAN • extended_group • tw
7
Pros:

交通方便，旁邊就是寶可夢中心、還有迪士尼專賣店、各間百貨超好逛
但房間空間小，看起來舊舊的，雙人床比較小，兩個行李箱很難攤開，價格較貴

2026-06-23 • via Nuitee
P
Philippe • extended_group • fr
9
2026-06-23 • via Nuitee
T
Tzahi • couple • il
8
מיקום טוב מאוד חדרים קטנים וצפופים ארוחת בוקר דלה
Pros:

מעולה

Cons:

חדר קטן מאוד ארוחת בוקר ממש בקטנה

2026-06-22 • via Nuitee
J
Junhee • family_with_children • kr
7
2026-06-22 • via Nuitee
S
Sherman • extended_group • us
8
Small but great location
Pros:

Great location

2026-06-22 • via Nuitee
H
Hege • family_with_children • no
8
Grei kvalitet til ok pris.
Pros:

Servicen var veldig god.

Cons:

Frokosten var ensformig.

2026-06-22 • via Nuitee
L
Leticia • solo_traveller • de
8
Great location.
Pros:

Location is great.

Cons:

Breakfast is very simple and small. Not many options.

2026-06-21 • via Nuitee