La Quinta by Wyndham Houston New Caney

Hotels
•
La Quinta by Wyndham
8.8 (322 reviews)
22025 US Highway 59 , New Caney , US
+1 281-354-1904

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Clean rooms reported by several guests
Helpful and responsive staff (mentions of front desk and Ms Mariah)
Pool praised as best part of the visit
Comfortable beds and pillows
Convenient/location praised
Flexible booking/refunds handled well
Cons:
Elevator frequently out of service
Reports of mold/mildew smell and unclean bathrooms
Breakfast quality and limited selection criticized
Occasional rude staff reported
Room issues: fridge not working, weak A/C
Noise: barking puppy noted
Snacks and drinks felt pricey to some guests

Categories

Cleanliness
8.2
Mixed reports: several guests called rooms and beds clean and comfortable, but multiple guests reported mold/mildew odors, unclean bathrooms and facility cleanliness issues.
Service
9.9
Service is frequently praised—helpful front desk staff, specific shout-outs (Ms Mariah), and responsive handling of issues (refunds). A few mentions of rude staff exist but are outweighed by positive interactions.
Location
10
Location was noted positively by guests and no significant location-related complaints were reported.
Room Quality
8.4
Rooms had comfy beds and pillows and many guests were satisfied, but some reported problems (fridge not working, weak A/C, occasional noise and barking).
Amenities
9.8
Pool was consistently highlighted as a strong amenity and a favorite aspect of stays; however, elevator outages and a small pool footprint were mentioned.
Value for Money
9.3
Overall value perceived favorably—guests were happy to return and appreciated refunds/flexibility; a few noted snacks/drinks felt a bit pricey.
Food and Beverage
5.8
Breakfast received several negative comments: limited selection, overcooked eggs and concerns about sausage quality; one guest noted wanting more variety.
Overall Experience
9
Majority of stays were described as very positive and comfortable with repeat intent; notable service positives but offset by elevator, cleanliness and breakfast issues for some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:24

Property Description

Outdoor Pool and Daily Breakfast
Enjoy a refreshing dip in the outdoor pool or start your day with a delicious continental breakfast during your stay at La Quinta Inn and Suites New Caney.

Comfortable Rooms with Modern Amenities
Relax in a well-equipped room featuring a flat-screen TV, microwave, refrigerator, and free Wi-Fi. Plus, indulge in complimentary tea and coffee-making facilities for added convenience.

Convenient Facilities and Nearby Attractions
Take advantage of the hot tub, fitness room, business center, and on-site launderette. Explore Lake Houston Park just a short drive away or venture into Houston city center, located less than 30 miles from the inn.

Book your stay now for a memorable experience at La Quinta Inn and Suites New Caney!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IAH

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 322 reviews
Cleanliness: 8.2
Service: 9.9
Location: 10
Room Quality: 8.4
Amenities: 9.8
Value for Money: 9.3
Food and Beverage: 5.8
Overall Experience: 9
A
Ashley • family_with_children • us
10
2026-10-22 • via Nuitee
P
Pullin • family_with_children • us
10
2026-10-20 • via Nuitee
P
Patricia Paola • family_with_children • us
10
Great comfortable stay!
Pros:

It was clean, the pool was great as well as the breakfast! The staff was nice and answered all of my questions

2026-10-12 • via Nuitee
M
McGowan • couple • us
7
2026-10-07 • via Nuitee
S
swazy • solo_traveller • us
9
2026-08-25 • via Nuitee
K
Kemmy • family_with_children • us
9
2026-08-24 • via Nuitee
T
Tracy • couple • us
10
2026-08-11 • via Nuitee
D
DeAnna • couple • us
10
We enjoyed our stay.
Pros:

It was very clean and well maintained. The front desk staff were very kind and helpful.

2026-08-10 • via Nuitee
M
Moreno • solo_traveller • us
10
First time stay now my go to stay!!!!
Pros:

That i was able to book n reserve online with no prepayment but mainly Ms Mariahs patience and very helpful to finding a solution to an issue i was having with my card.pool was clean it was nice n quiet at night ac worked really well very clean a Lil pricey on the snacks n drinks but that's OK would have loved to tried the breakfast it smelled good but was on my way to work superb stay very happy n will be my go to when I'm n town

2026-08-06 • via Nuitee
R
Rafael • couple • us
9
2026-07-24 • via Nuitee
S
Sherry • solo_traveller • us
7
2026-07-24 • via Nuitee
S
savannah • couple • us
10
2026-07-18 • via Nuitee
A
Alan • couple • us
10
2026-07-15 • via Nuitee
Z
Zachary • extended_group • us
10
2026-07-13 • via Nuitee
J
Jose • family_with_children • us
3
Pros:

We use booking. Com to make a reservation for a family funeral it was supposed be for the 6 checking out on the 7 but I didn’t double check we arrive today to the surprise that we didn’t have a reservation because it was made for yesterday we ended up getting room for tonight and also got changed from booking.com for yesterday it has not been a pleasant day we are grieving mi niece Erika Serrato she was a sheriff deputy in the community of Montgomery not that it’s anyone fault but I do want you guys to know how my visit was ☹️😕

2026-07-07 • via Nuitee
S
Shelly • couple • us
1
Pros:

Location

Cons:

Smelled like mold and mildew - stale
Changed rooms twice
Staff was rude

2026-07-06 • via Nuitee
T
TLC • solo_traveller • us
8
Pros:

Comfy bed and pillows.

Cons:

Barking of a puppy.

2026-07-06 • via Nuitee
V
Violeta • family_with_children • us
10
2026-07-03 • via Nuitee
P
Patrick • couple • us
2
Pros:

The pool area was small but the best part of our visit.

Cons:

The facility is not that clean. The elevators were not working the whole time we were there. Our room was ok, the fridge didn't work and the bathroom wasn't clean. The a/c barely worked. Breakfast was a joke. The food eggs were over cooked and sausage tasted spoiled.

2026-07-02 • via Nuitee
J
Jacqueline • family_with_children • us
8
2026-07-02 • via Nuitee