Downtown Phoenix Hotel

Hotels
Independent
7.8 (224 reviews)
424 W Van Buren St, Phoenix, Arizona, 85003 , Phoenix , US

Children allowed
Pets allowed

Facilities

Express check-out
Free WiFi
24-hour front desk
Garden
Luggage storage
Express check-in/check-out
Wheelchair accessible
Safe-deposit box at front desk
Express check-out
Smoke-free property
See all facilities

Review Highlights

Pros:
Friendly service
Clean rooms
Good location
Cons:
Safety concerns in the area
Comparisons to low-tier motels

Categories

Cleanliness
7.03
Mixed reviews with a dirty wash cloth left in the bathroom.
Service
8.5
Staff was friendly and helpful.
Location
8.54
Convenient for downtown events and walking distance to dining options.
Room Quality
7.49
Rooms were clean and spacious, but compared unfavorably to higher-tier hotels.
Amenities
8.02
Fridge and microwave were nice surprises.
Value for Money
7.98
Good value for a budget hotel, clean and comfortable.
Food and Beverage
7.03
Not mentioned specifically in reviews.
Overall Experience
7.8
Overall decent stay, with safety concerns noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:39

Property Description

Experience the vibrant heart of Phoenix at Downtown Phoenix Hotel, where comfort meets convenience just steps away from top attractions.

Prime Location
Situated in the bustling Downtown, you're mere minutes from The Van Buren and Arizona Financial Theatre, making it the perfect base for your urban adventure.

Comfortable Accommodations
Feel at home in one of our 36 cozy guestrooms, equipped with refrigerators, microwaves, and 37-inch LCD televisions. Stay connected with complimentary Wi-Fi while enjoying the convenience of in-room amenities.

Exceptional Services
Enjoy the ease of express check-out, 24-hour front desk service, and free self-parking. Take a moment to relax in our garden or grab a snack from the vending machine.

Don't miss out on this fabulous experience; book your stay at Downtown Phoenix Hotel today!

Important information:

Take in the views from a garden and make use of amenities such as complimentary wireless internet access and a vending machine.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHX

Location

Guest Reviews

7.8
Based on 224 reviews
Cleanliness: 7.03
Service: 8.5
Location: 8.54
Room Quality: 7.49
Amenities: 8.02
Value for Money: 7.98
Food and Beverage: 7.03
Overall Experience: 7.8
M
Michael
10
Pros:

Easy money

2025-10-12 via Nuitee
D
Debbie partner
8
Pros:

It got a little noisy in the morning. There is construction across the street so they start working early as it was on a weekday. The room was clean and updated.

2025-10-10 via Nuitee
S
Sheri friends
8
Pros:

The room was nice with comfortable beds. Easy access and reliable transportation options. The area itself is sketchy but improving. I wouldn’t walk around alone.

2025-10-09 via Nuitee
A
Andreina family
4
Pros:

The room had a very strong odor and was somewhat dirty, which made the stay quite unpleasant. Additionally, the area where the hotel is located has a large number of homeless people, and it gets very loud at night, making it nearly impossible to get a good night’s rest. On top of that, the air conditioning unit was extremely loud — every time it turned on, it sounded like someone was trying to break through the door, waking me up several times during the night. Overall, not a pleasant stay.

2025-10-09 via Nuitee
E
Ellen
10
Pros:

Always have a pleasant stay here. Staff and hotel are nice and it's convenient for our activities.

2025-10-08 via Nuitee
R
Rhiannon family
10
Pros:

Clean was unique and clean. Very comfy beds. Manager was

2025-10-05 via Nuitee
C
Carlos friends
10
Pros:

Pizza place and brewery nearby

2025-10-03 via Nuitee
P
Paige
10
Very accommodating
Pros:

We had travel issues and needed to cancel the first night of our reservation and the office staff was so understanding and then the next day when we had to arrive well before check in they kept our bags safe while we found a restaurant to wait in. Very nice staff, comfortable room. The location was great for downtown. We loved that the TVs had streaming. We would definitely stay here again.

2025-10-02 via Nuitee
R
Richard partner
6
Pros:

The room was decent and it was clean. The property is old but seems like it has been kept up pretty well. I described it to my girlfriend as a small step up from Motel 6. Biggest complaint is the neighborhood noise. Not sure what the issue was, but we could hear things pretty clearly from outside.

2025-10-02 via Nuitee
G
Gregory
10
Pros:

Great location, great owners!

2025-10-02 via Nuitee
E
Elizabeth partner
10
Pros:

Ms Sally was sweet and friendly. Check in was super easy as well as check out. We were a couple of blocks from the concert venue and across from food and drinks. Our stay was very comfortable. We will stay again with the next concert.

2025-09-29 via Nuitee
C
Cynthia
6
Pros:

This is really an old two story car motel that has been cosmetically updated. The decor is sort of funky mid century industrial. The bathroom seems to be original. The location is great! The room was clean, the AC worked, towels were fine. A good value-you get what you pay for, perfect for us for one night.

2025-09-29 via Nuitee
P
Paul
10
Pros:

Check-in was friendly & quick. The room was clean & spacious. The fridge & microwave were a nice surprise. I would definitely stay here again

2025-09-29 via Nuitee
K
Kahlil
10
Pros:

It was honestly a very nice hotel

2025-09-29 via Nuitee
J
Jillian friends
8
Pros:

There was a dirty wash cloth left hanging in the bathroom, aside from that. The room served it's purpose of being near the event we were attending. Easily accessible walking distance to anything you need. Will most likely stay here again

2025-09-29 via Nuitee
R
Richard
10
All I needed in Phoenix
Pros:

Safe and secure downtown location. The man who checked me in (the owner?) was very helpful letting me check in early. He was also very helpful coming to my room to find out why the tv wasn't working, and repairing it. I was able to walk everywhere that I needed to go downtown and found good places to eat.

2025-09-27 via Nuitee
S
Stephanie
4
Pros:

Was unaware of construction goings on the street immediately affecting the parking lot. Also, renovations to the rooms, lobby and outer corridors were made cheap, not complete and disappointing.

2025-09-27 via Nuitee
C
Cesar
8
Pros:

The place and area look way different online. I would compare the hotel to a Motel 6 and hotel located in an area where they are building and off the downtown area. Looks sketchy and smells a little off my taste. Good for a quick one night stay, but next time I will pay the extra and stay at a Hyatt, Sheraton, or Westin. However, I do have to say the hotel room was clean, staff at check-in was very nice and helpful, and tv and wifi on point!

2025-09-25 via Nuitee
C
Candace family
10
Pros:

.

2025-09-24 via Nuitee
P
Patrick
10
Great rate and location
Pros:

Nice remodeled rooms, easy check-in. Great location on the edge of Downtown, low rates which include free parking- can’t beat it. My only issue is the AC units are quite loud- couldn’t hear the TV without blasting the volume.

2025-09-24 via Nuitee