Hotel Gracery Sapporo

Hotels
8 (1888 reviews)
Chuo-ku Kita 4-jo Nishi 4-1 , Sapporo , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Facilities for disabled guests
Massage services
Currency exchange
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Delicious breakfast
Cons:
Cramped room
Smoky odor from ventilation

Categories

Cleanliness
7.33
The room's cleanliness was affected by a smoky odor from the ventilation system.
Service
8.8
Staff were described as friendly and attentive.
Location
8.84
Superb location close to train station and shopping.
Room Quality
6.79
Rooms were noted as cramped and in need of an upgrade.
Amenities
7.82
No complaints about amenities but some guests found a lack of vending machines.
Value for Money
7.78
Fairly priced for the stay, especially with breakfast included.
Food and Beverage
8.83
Breakfast options received consistent praise for variety and quality.
Overall Experience
7.8
Good overall experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:55

Property Description

Prime Location Connected to Sapporo Train Station
Hotel Gracery Sapporo boasts a prime location connected to the Sapporo Train Station, just a brief 10-minute stroll from the iconic Sapporo Clock Tower.

Modern Comforts and Services
Indulge in modern accommodation featuring massage services and complimentary internet access. Each guestroom is designed with your comfort in mind, offering heating, air-conditioning, a fridge, electric kettle, and a flat-screen TV. The en suite bathrooms are equipped with bathtubs for your relaxation.

Convenient Amenities and Services
Enjoy the convenience of laundry, dry cleaning services, and 24-hour luggage storage available at the hotel. Explore nearby attractions such as Odori Park within a 10-minute walk and the vibrant Susukino district just a short 10-minute drive away.

Book your stay at Hotel Gracery Sapporo for a seamless blend of comfort and convenience during your visit to Sapporo.

Important information:

Please note that the hotel will undergo a scheduled power outage due to facility inspections on the following dates/times: 05 May 2021, 11:00-17:00.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CTS

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs JPY 1000 per day.

Location

Guest Reviews

8
Based on 1888 reviews
Cleanliness: 7.33
Service: 8.8
Location: 8.84
Room Quality: 6.79
Amenities: 7.82
Value for Money: 7.78
Food and Beverage: 8.83
Overall Experience: 7.8
K
Kate • extended_group • au
10
Convenient for stayover for train/bus connections
Pros:

Close to Sapporo station. Staff attentive and friendly. Executive lounge was a nice addition to have wine, sake and snacks.

Cons:

Limited luggage space in the room. The cost was high but it was also the same time as the Sapporo snow festival so there was high demand for accomodation when booked.

2026-02-14 • via Nuitee
V
Vimonmarn • family_with_children • th
10
Cons:

No washing machine

2026-02-13 • via Nuitee
G
Gary • couple • sg
8
Pros:

Easy check in and connected to JR station via the mall.

Cons:

Had to climb up and down a short flight of steps with my luggages when coming through the underground mall walkway. But not too bad.

2026-02-13 • via Nuitee
H
Helen • couple • ie
7
Direct lift access from train station.
Pros:

Great location and direct access underground from subway/train with lift direct to hotel lobby (with only 8 steps to navigate). This is so good in winter, when carrying luggage. Only a short walk to the park for the snow festival! There is free coffee in the lobby. The staff arranged extra pillow on request.

Cons:

Rooms were fully functional and clean but small, which is typical for Japan. TV required FireTV or similar to stream service.

2026-02-13 • via Nuitee
M
Miller • solo_traveller • gb
9
Very good, warm and welcoming staff.
Pros:

Location is the best for me to get around the city.

Cons:

The view from the room was not good , would have preferred a city view.

2026-02-12 • via Nuitee
E
Elisabeth • family_with_children • de
9
Sehr gutes Hotel in guter Lage
Pros:

Das Frühstück war sehr vielseitig, lecker, authentisch japanisch und hatte eine schöne Auswahl an Hokkaido-Spezialitäten (z.b. Potato Mochi und MilchProdukte).
Die Lage ist großartig! Sehr viele Sehenswürdigkeiten sind fußläufig.

2026-02-12 • via Nuitee
A
Aira • solo_traveller • au
9
2026-02-12 • via Nuitee
K
kim • couple • au
5
Location is great if you are going skiing, for resort shuttles.
Pros:

We had an early bus so no breakfast. Close to bus pick up which is why we stayed there.

Cons:

Beds were hard! Rooms were small but we knew this before we travelled. No on-site food. Everything was closed early so had to resort to noodles from Lawson.

2026-02-12 • via Nuitee
B
Becca Eunice • couple • ph
10
2026-02-11 • via Nuitee
C
Chee Hong • couple • sg
8
Excellent hotel to stay for a winter holiday in Sapporo
Pros:

Location. Connected directly to the underground network

Cons:

Lack of a gym

2026-02-11 • via Nuitee
M
Menghsiu • family_with_children • tw
8
Pros:

地下街就有連通道可以直接抵達，非常方便。

2026-02-11 • via Nuitee
S
Shoji • solo_traveller • jp
8
Pros:

ラウンジなどサービスが充実していて良かった

Cons:

施設などはよかったが部屋の内装設備が古いように感じた

2026-02-11 • via Nuitee
J
Jaime • solo_traveller • au
7
Loved the location and the staff were wonderful. The current rooms are disappointing, but I imagine will be wonderful wh
Pros:

Great location, with underground access to Sapporo station and the underground walkway to Susukino. There were some really great dining in the Apia at B1 too.

Cons:

I know it’s undergoing renovations, but the current rooms are really tired looking. I was also moved rooms on checkin from the women’s section due to the renovations.

2026-02-10 • via Nuitee
G
George • extended_group • us
9
2026-02-10 • via Nuitee
A
Ahmad Hatta • couple • my
8
Good hotel, value for money. Excellent breakfast. Excellent location.
Pros:

Proximity to train station, restaurants, shopping and key places in Sapporo. Excellent breakfast.

Cons:

Rooms were small compared to other hotels I’ve stayed before in Sapporo.

2026-02-10 • via Nuitee
陳柏睿 • family_with_children • tw
5
2026-02-09 • via Nuitee
C
Chaiwoot • solo_traveller • th
9
2026-01-31 • via Nuitee
J
Jolene • couple • gb
8
Great location
Pros:

Excellent stay, very close to the station. One lady in particular on reception was super helpful and friendly.

Cons:

The room was quite compact for two people but fine for a one or two nights

2026-01-31 • via Nuitee
冠蓉 • family_with_children • tw
9
2026-01-29 • via Nuitee
J
Jasmine • family_with_children • tw
9
2026-01-29 • via Nuitee