Holiday Inn Express Florence Northeast by IHG

Hotels
•
Holiday Inn Express
8.3 (325 reviews)
180 Etta Gray Street , Florence , US
+1 256-246-2200

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Heating
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Review Highlights

Pros:
Very clean rooms and common areas
Friendly/helpful staff (mostly)
Good location near restaurants
Comfortable beds and bedding
Excellent breakfast and coffee
Useful amenities (pool, lobby coffee, Dove soap/shampoo, cookies)
Cons:
Front desk unable to silence fire alarm at 4:00 AM (service lapse)
Room issues: low toilet, older TV and bathroom described as so-so
Some areas may need renovation
Occasional noise from neighboring rooms/overhead guests

Categories

Cleanliness
9
Multiple reviews explicitly praise cleanliness ("very clean", "super clean", "cleanliness"), rooms and common areas reported tidy.
Service
6.5
Staff are frequently described as friendly and helpful, but there is a notable service failure (front desk unable to silence a 4:00 AM fire alarm) leading to mixed sentiment.
Location
8.9
Location is called out positively several times ("Good location", restaurants nearby, pleasant small town), convenient for dining and sightseeing.
Room Quality
7.5
Beds and bedding are comfortable, but guests report issues such as an unusually low toilet, an older TV with problems, bathrooms described as "so-so" and some areas needing renovations.
Amenities
8.6
Amenities are highlighted positively: pool, lobby coffee available to take to rooms, Dove soap/shampoo dispensers, and cookies were appreciated.
Value for Money
8.3
Standard quality for this hotel tier.
Food and Beverage
9
Breakfast and coffee receive strong praise ("excellent", "great", "much more than we expected"), with guests noting tasty and plentiful options.
Overall Experience
8.6
Overall sentiment is positive with many guests planning to stay again and praising staff, cleanliness, and breakfast; some disturbances and room issues temper the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:23

Property Description

Convenient Location
Located just off Highway 72 near the Tennessee River, Holiday Inn Express Florence Northeast offers easy access to Wilson Lake, Point Park, and the Robert Trent Jones Golf Course.

Comfortable Accommodations
Guests can enjoy spacious rooms equipped with 37-inch flat-screen TVs, free high-speed internet, microwaves, and mini-refrigerators for added convenience.

Relaxing Amenities
Unwind at the indoor swimming pool or maintain your workout routine at the on-site fitness centre during your stay at Holiday Inn Express Florence Northeast.

Book your stay now and experience the perfect blend of comfort and convenience at our hotel in Florence, Alabama.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HSV

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.3
Based on 325 reviews
Cleanliness: 9
Service: 6.5
Location: 8.9
Room Quality: 7.5
Amenities: 8.6
Value for Money: 8.3
Food and Beverage: 9
Overall Experience: 8.6
C
Cathcart • couple • us
9
Enjoyed our visit and breakfast was excellent. Florence Alabama is a delightful small town!
Pros:

Good location.

Cons:

The toilet in our room was very close to the floor like a toilet would be in an elementary school.

2026-10-27 • via Nuitee
L
Larissa • couple • us
8
Decent Place
Pros:

Bed and bedding were very comfy and soft.

Cons:

TV was older and we had issues with it working. Bathroom was so-so, expected better for this chain

2026-10-27 • via Nuitee
R
Rheta • couple • us
10
2026-10-20 • via Nuitee
M
Michael • couple • de
8
2026-10-15 • via Nuitee
J
JACQUELINE • solo_traveller • us
10
Good place
Pros:

Clean, well lit

2026-10-12 • via Nuitee
R
robert • solo_traveller • us
10
2026-09-08 • via Nuitee
P
Patricia • family_with_children • us
9
It was a very good stay
Pros:

The breakfast and coffee was always very good.

Cons:

maybe some renovations on some areas.

2026-09-08 • via Nuitee
M
Marilyn • couple • us
9
Great clean and friendly place
Pros:

Cleanliness

2026-09-06 • via Nuitee
P
Pamela • couple • us
4
No early morning alarms
Pros:

Location and was very clean!

Cons:

The fire alarm went off at 4:00 AM and the front desk clerk could not shut it off! My husband had to get up and show her how to shut the alarm off! We could not go back to sleep!!!!

2026-08-29 • via Nuitee
C
Carla • extended_group • us
9
Would stay again
Pros:

We really liked having the soap and shampoo available and that it was Dove and the pumps. Very convenient. Place was clean

2026-08-16 • via Nuitee
P
Pamela • couple • us
8
2026-08-12 • via Nuitee
C
Christopher • solo_traveller • us
8
2026-08-03 • via Nuitee
B
Brock • couple • us
10
2026-07-19 • via Nuitee
Q
Quittney • extended_group • us
10
2026-07-14 • via Nuitee
K
Kay • solo_traveller • us
10
Pros:

The beds were comfortable. Cookies were good.

Cons:

Nothing

2026-07-10 • via Nuitee
A
Andrew • solo_traveller • us
10
Pros:

Location

2026-07-02 • via Nuitee
M
Maria • solo_traveller • us
10
Impressed by the Holiday Inn express!
Pros:

The staff was really friendly and very helpful.The room was very nice and comfortable and clean. We loved the pool and that the restaurants were near by.Also, we enjoyed getting coffee from the lobby to take to our room whenever we wanted and the coffee was great and always fresh! Also, after a wonderful night sleep we had a very delicious breakfast that was much more than we expected and we had plenty of time to pack and even relax before we had to check out by 11am. We absolutely loved our stay in Florence,Al and plan to stay at Holiday Inn express wherever we travel. Thank you so much Holiday Inn Express!!

Cons:

Nothing!

2026-06-30 • via Nuitee
B
Brandy • solo_traveller • us
10
Pros:

Everything was nice qnd staff was friendly and very accommodating.

Cons:

Nothing

2026-06-18 • via Nuitee
R
Regetta • couple • us
10
We enjoyed the stay. Super clean and very respectful staff.
Pros:

Very clean and breakfast!!

Cons:

We had some noisy over head friends. It didn’t seem long. It it was when we were going to bed around 10:30.

2026-06-07 • via Nuitee
E
Edward • couple • us
10
Great
Pros:

Food

Cons:

Nothing

2026-06-01 • via Nuitee