Holiday Inn Express Hotel Raleigh Southwest by IHG

Hotels
•
Holiday Inn Express
9 (668 reviews)
3741 Thistledown Drive , Raleigh , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
BBQ facilities
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean
Friendly staff
Good location
Comfortable rooms
Great amenities
Cons:
Limited nearby attractions
Noisy events during stay
Checkout time dissatisfaction

Categories

Cleanliness
8.46
Reports of cleanliness are positive, with many mentions of very clean facilities.
Service
9.43
Staff are frequently described as friendly and accommodating.
Location
8.97
Generally convenient location, although some mention lack of nearby attractions.
Room Quality
8.42
Most reviews remark on comfortable beds and well-kept rooms.
Amenities
9.45
Positive remarks on the pool, breakfast, and facilities.
Value for Money
8.91
Good value perceived by many guests for the services and amenities offered.
Food and Beverage
8.96
Breakfast received favorable comments, seen as sufficient and enjoyable.
Overall Experience
9.43
Overall positive experiences shared, with many expressing desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:53

Property Description

Convenient Location
Situated just 10 minutes outside downtown Raleigh, North Carolina, the Holiday Inn Express Hotel Raleigh Southwest offers easy access to the city's attractions, including the North Carolina Museum of Art only 4 miles away.

Modern Amenities
Guests can enjoy the convenience of an indoor pool, on-site gym, and flat-screen TVs in every room. The rooms are equipped with a microwave, refrigerator, work desk, coffee maker, cable TV, and free Wi-Fi for a comfortable stay.

Additional Features
This pet-friendly hotel also features a business center, coin-operated laundry facilities, continental breakfast, and complimentary parking. With North Carolina State University and the RBC Center nearby, this hotel is the perfect choice for both leisure and business travelers.

Book your stay at the Holiday Inn Express Hotel Raleigh Southwest now for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RDU

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 668 reviews
Cleanliness: 8.46
Service: 9.43
Location: 8.97
Room Quality: 8.42
Amenities: 9.45
Value for Money: 8.91
Food and Beverage: 8.96
Overall Experience: 9.43
K
Kimberly • solo_traveller • us
10
Everything was nice
Pros:

The staff was very nice

Cons:

Nothing

2026-02-08 • via Nuitee
T
T9993REbrandonk • Couples
10
Fantastic
Pros:

I had a great stay here during a stressful time while my home was undergoing some construction. Dee and Jade were absolutely fantastic and made a stressful situation so much easier for my family.

Some of my family members have dietary restrictions, and both Dee and Jade went out of their way to accommodate them. Dee even personally picked up food for my spouse and called my mobile to let me know she would have something safe to eat for breakfast the next morning. That level of care meant a lot to us.

We also had unexpected delays with our home repairs, and Dee made extending our stay quick and painless. Dee’s kindness, flexibility, and genuine care really stood out.

Huge thanks to Dee and Jade. They made us feel truly supported and welcomed.

2026-02-06 • via Tripadvisor
M
Michael • couple • us
8
2026-01-30 • via Nuitee
L
Lawrence • couple • us
9
2026-01-24 • via Nuitee
C
C8279SPjosephk • Couples
10
Outstanding
Pros:

Service and cleanliness was outstanding, also loved the shower cap and other extra animaties, spoke with miss Dee at the counter and she was outstanding and friendly

2026-01-23 • via Tripadvisor
S
Su • couple • us
8
2026-01-21 • via Nuitee
S
Summer • couple • us
1
Awful slept in our car
Pros:

Nothing nasty

Cons:

Bed bugs

2026-01-20 • via Nuitee
D
Dainne • family_with_children • us
10
2026-01-20 • via Nuitee
R
Richard • couple • us
10
Best in the world
Pros:

Hoe friendly ever one was

Cons:

The place and where is was located

2026-01-19 • via Nuitee
C
Colby • family_with_children • us
9
Great combination of location, amenities and value overall. Would definitely stay there again.
Pros:

Good location that is close to many activities in the city. Comfortable beds and clean rooms, good breakfast.

Cons:

Having no fan in the bathroom seems like an oversight.

2026-01-19 • via Nuitee
M
Michelle • couple • us
10
2026-01-19 • via Nuitee
J
Josiah • family_with_children • us
10
Excellent, no complaints.
Pros:

Rooms and facilities looked brand new and were cleaned exceptionally well. They had a WiFi router in our room so we had no issues using the internet. The heated indoor pool was open for extended hours. The breakfast had more options then I was expecting including breakfast sausage and egg omelettes, when a lot of hotels don't include real meat or eggs in their breakfast buffets anymore. You can checkout by just dropping off your room key.

Cons:

N/A

2026-01-19 • via Nuitee
A
Ashley • extended_group • us
8
Overall good experience, I would stay here again.
Pros:

Friendly staff, nice clean environment

Cons:

There was a noticeable humidity issue in the room. Muggy without AC, fabrics damp feeling when it was running.

2026-01-19 • via Nuitee
K
Kendra • family_with_children • us
7
Enjoyed our stay
Pros:

Staff was friendly.
Location- close proximity to retail and Gipson Plaza

Cons:

Pool not available the entire time.

2026-01-19 • via Nuitee
S
Sharon • couple • us
10
Pros:

The staff was friendly and helpful and the facilities were very clean . Breakfast was great- we had a very pleasant stay.

2026-01-19 • via Nuitee
D
Davis • family_with_children • us
9
2026-01-17 • via Nuitee
P
Patzy • family_with_children • us
10
Pros:

Very friendly work staff, comfortable beds, rooms are very clean, great breakfast, and my kids enjoyed the pool and weight room!

2026-01-15 • via Nuitee
E
Ed • couple • us
10
Friendly staff, clean facility and room.
Pros:

Breakfast was great. Great variety and it was served hot and fresh.

Cons:

I don’t have any negative comments. The entire experience was great.

2026-01-15 • via Nuitee
M
Mary jane • couple • us
7
Pretty good. I wish my room was facing the parking lot for a quieter location.
Pros:

Clean and great breakfast!

Cons:

I could hear the traffic from the highway from my room.

2026-01-15 • via Nuitee
K
Kristine • solo_traveller • us
8
Would stay here again
Pros:

Location was good for our needs.
Staff was very friendly and attentive.
Nice size room and bathroom.
Free parking on site.
Decent breakfast.

Cons:

Need a larger sign at road instead of a small cardboard ‘yard sale’ type sign.
Especially since another hotel is located right there and you must drive thru their parking lot to reach HIE.

2026-01-13 • via Nuitee