Holiday Inn Express Hotel Raleigh Southwest by IHG

Hotels
•
Holiday Inn Express
9 (696 reviews)
3741 Thistledown Drive , Raleigh , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
BBQ facilities
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean
Friendly staff
Good location
Comfortable rooms
Great amenities
Cons:
Limited nearby attractions
Noisy events during stay
Checkout time dissatisfaction

Categories

Cleanliness
8.46
Reports of cleanliness are positive, with many mentions of very clean facilities.
Service
9.43
Staff are frequently described as friendly and accommodating.
Location
8.97
Generally convenient location, although some mention lack of nearby attractions.
Room Quality
8.42
Most reviews remark on comfortable beds and well-kept rooms.
Amenities
9.45
Positive remarks on the pool, breakfast, and facilities.
Value for Money
8.91
Good value perceived by many guests for the services and amenities offered.
Food and Beverage
8.96
Breakfast received favorable comments, seen as sufficient and enjoyable.
Overall Experience
9.43
Overall positive experiences shared, with many expressing desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:53

Property Description

Convenient Location
Situated just 10 minutes outside downtown Raleigh, North Carolina, the Holiday Inn Express Hotel Raleigh Southwest offers easy access to the city's attractions, including the North Carolina Museum of Art only 4 miles away.

Modern Amenities
Guests can enjoy the convenience of an indoor pool, on-site gym, and flat-screen TVs in every room. The rooms are equipped with a microwave, refrigerator, work desk, coffee maker, cable TV, and free Wi-Fi for a comfortable stay.

Additional Features
This pet-friendly hotel also features a business center, coin-operated laundry facilities, continental breakfast, and complimentary parking. With North Carolina State University and the RBC Center nearby, this hotel is the perfect choice for both leisure and business travelers.

Book your stay at the Holiday Inn Express Hotel Raleigh Southwest now for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RDU

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 696 reviews
Cleanliness: 8.46
Service: 9.43
Location: 8.97
Room Quality: 8.42
Amenities: 9.45
Value for Money: 8.91
Food and Beverage: 8.96
Overall Experience: 9.43
E
Ernisha • family_with_children • us
10
2026-04-16 • via Nuitee
K
Kamesha • couple • us
10
Nice stay, will recommend others and will frequent as well
Pros:

The cleanliness, great location, friendly staff

Cons:

N/A

2026-04-16 • via Nuitee
J
Jutyar • family_with_children • us
6
Generally, The hotel was comfortable and good
Pros:

The location of the hotel was good and comfortable and clean

Cons:

The breakfast was not good. You should offer a better breakfast.

2026-04-11 • via Nuitee
A
Alfred • solo_traveller • us
9
2026-04-11 • via Nuitee
N
NORA • family_with_children • us
10
Holiday Inn Express never disappoints when we stay.
Pros:

The breakfast was excellent and had variety of choices. Dee and Jade at the front desk were so warm, welcoming and helpful.

2026-04-10 • via Nuitee
M
Mutter • family_with_children • us
10
Very pleasant
Pros:

Location is great this is one of favorite places to stay when we visit Raleigh

Cons:

Everything was fine

2026-04-07 • via Nuitee
K
k • extended_group • us
5
2026-04-06 • via Nuitee
M
Mary • family_with_children • us
9
Excellent family hotel.Good breakfast Nice indoor pool.
Pros:

Great room. Very comfortable. Mini fridge microwave space on 2 sides of 1 of 2 queen beds. Pool was warm enough for kids and some adults. Hot tub was very warm. Breakfast was very good. Pancake maker really did not work.

Cons:

Bit hard to find in dark. Behind another hotel with tiny “garage sale “ size sign.

2026-04-05 • via Nuitee
E
Elizabeth • family_with_children • us
8
2026-04-04 • via Nuitee
M
Melodie • solo_traveller • us
8
Pros:

Clean, quiet, friendly staff

2026-04-04 • via Nuitee
A
ALICIA • couple • us
5
We likely would not stay again. If our stay was any longer than 2 days we would’ve switched hotels.
Pros:

Good location, away from some busy locations - we were staying to visit University of Florida.

Cons:

My room was not as clean as it should’ve been. The pool is dirty and the water was not clear. We were looking forward to using the pool, as we live up north and don’t get warm weather in April.

2026-04-03 • via Nuitee
A
Alisha • family_with_children • us
10
Wish we could have stayed longer.
Pros:

Dee that was working the front desk was amazing. My son and I had been at a race at Wake County Speedway. This Mom was tired and ready for bed. She was helpful and had a great personality.

Cons:

Nothing. It was great from checking in to leaving. Thank you so much!

2026-03-29 • via Nuitee
K
Kenya • family_with_children • us
10
Pros:

Super limpio! Hace mucho no veía un hotel tan limpio y cuidado, las camas muy cómodas y el desayuno muy completo y rico. Excelente servicio

2026-03-25 • via Nuitee
D
Destiny • solo_traveller • us
10
Well needed, quiet getaway from the normal hustle and bustle.
Pros:

Location was nice and not around too much noise, it was also close to the event I was going to and to anywhere else. The staff was nice and attentive, and even the cleaning staff was warm and welcoming.

2026-03-24 • via Nuitee
C
Chrissy • family_with_children • gb
10
Fantastic location &. great breakfast
Pros:

Very comfortable large room with coffee machine, fridge and microwave which made life a little easier on some days..
Really good breakfast which varied day to day from bacon or sausage, sometimes we had both and really nice omelettes which were either veg or cheese, then some days it was scrambled egg. There is a selection of yoghurts, cereal and pastries too, and coffee from a machine in the lobby was very much appreciated.
The hotel was a perfect location for us visiting my grandson who is a student at NCState University about 10 mins drive.
Car parking being available was also a must for us and again great space and always availability for parking.
Friendly staff who explained about collecting points by not having the room cleaned which I didn’t know about.

Cons:

The only thing I could point out is that there aren’t any changing rooms in the pool area, so getting changed was difficult and probably why there was never anyone in the pool. My grandson who is 13 did use it a couple of times but I wouldn’t go in due to the lack of changing area. You also couldn’t go to your room from the pool in a towel..
photos of the Trolls in Dix park

2026-03-16 • via Nuitee
K
Kristina • couple • us
8
Will likely book again
Pros:

I liked that it was close to the convention center but wasn’t as expensive as staying on the same block. I also liked that they had sleeper sofas because there was 4 of us in the room and 1 was a violent sleeper and needed their own bed so only 2 of us had to share. The breakfast was good, better than a few other hotels I’ve stayed at for sure. The staff was nice and super helpful!

Cons:

The walls were thin so we could hear a dog barking and whining but that doesn’t necessarily have anything to do with the the hotel or the staff.

2026-03-16 • via Nuitee
A
Anne • couple • us
10
2026-03-16 • via Nuitee
K
Kate • couple • us
10
Great Location, Rooms are Comfortable and the Bedding is GREAT
Pros:

Amazing staff at this location

Cons:

The gym is very small and limited options to exercise

2026-03-10 • via Nuitee
M
Marissa • solo_traveller • us
9
2026-03-03 • via Nuitee
N
Nastacia • couple • us
10
2026-02-28 • via Nuitee