Four Points by Sheraton Raleigh Durham Airport

Hotels
•
Four Points by Sheraton
9 (383 reviews)
1200 Claren Circle , Morrisville , us

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Exceptional, named staff service (Maria, Nikki, Erika, Richard, Sugar, Chris)
Excellent breakfast and standout food (grits, omelets, tacos)
Convenient airport location with nearby restaurants and shuttle
Clean rooms with comfortable beds and good in-room AC
Helpful shuttle and friendly bar/meeting staff
Cons:
Perceived poor value/overpriced and misinformation (one strong negative review)
Refrigerator in a room not cooling (guest declined room change)
Pool room ventilation issue reported

Categories

Cleanliness
8.8
Generally praised across multiple reviews as 'rooms are clean' and 'well maintained'; one guest reported a refrigerator not cooling which slightly lowered this score.
Service
10
Outstanding and repeatedly praised by name (Maria, Nikki, Erika, Richard, Sugar, Chris). Multiple mentions of staff going 'above and beyond', exceptional shuttle and front-desk help.
Location
9.2
Frequently cited as ideal for proximity to the airport and nearby restaurants; shuttle access to local attractions was also praised.
Room Quality
9
Rooms described as clean, generous in space, with comfy beds, good AC and hot showers; isolated issue with a non-cooling refrigerator noted by one guest.
Amenities
8.9
Good amenities including shuttle service, bar and breakfast offerings; minor negative mention of poor ventilation in the pool room.
Value for Money
6.5
Weakened by a strong complaint calling the stay 'Worst 300 dollars' and noting misinformation/overpricing; other guests implied acceptable value but the explicit negative review pulls this score down.
Food and Beverage
9.6
Very strong praise for breakfast and food (Chef Sugar, Chef Chris, Maria), made-to-order omelets, grits, and specific dishes like chicken tinga tacos; multiple guests singled out the food as a highlight.
Overall Experience
10
Predominantly glowing overall impressions — guests repeatedly recommend the hotel, note excellent hospitality and express intent to return; service and food strongly drive positive overall sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 00:48

Property Description

Luxurious Amenities
Indulge in our indoor swimming pool and savor delicious meals at our on-site restaurant. Enjoy the convenience of airport transfer service and stay connected with complimentary Wi-Fi.

Comfortable Accommodations
Relax in rooms equipped with coffee-making facilities, flat-screen TVs, and work desks. Experience a restful stay at Four Points by Sheraton Raleigh-Durham Airport.

Convenient Location
Located just 3 minutes away from Raleigh-Durham International Airport, our hotel offers easy access to nearby attractions like William B Umstead State Park and the North Carolina Museum of Art.

Experience comfort and convenience at Four Points by Sheraton Raleigh-Durham Airport. Book your stay now!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note that guests must 21 years of age or older in order to check in without a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RDU

Location

Guest Reviews

9
Based on 383 reviews
Cleanliness: 8.8
Service: 10
Location: 9.2
Room Quality: 9
Amenities: 8.9
Value for Money: 6.5
Food and Beverage: 9.6
Overall Experience: 10
F
Francis • solo_traveller • us
3
Worst 300 dollars for two nights I ever spent!
Pros:

The location

Cons:

Being misinformed and overpriced.

2026-08-08 • via Nuitee
K
Ku Yon • couple • us
10
Pros:

Clean , quietness , location.

2026-07-21 • via Nuitee
K
Kena • couple • us
9
2026-07-20 • via Nuitee
K
Karen • couple • us
8
Short and sweet
Pros:

Quiet, being so close to the airport.

Cons:

No ventilation in the pool room.

2026-07-14 • via Nuitee
N
N719ZHjasonv • Business
10
Amazing customer service
Pros:

Customer from Erika is awesome, she’s the best.

2026-07-07 • via Tripadvisor
C
Callekoo • Business • Hilton Head, South Carolina
10
Great staff
Pros:

Richard was a fantastic shuttle driver; he was so helpful and showed us around the area. Great worker for the hotel!

2026-06-26 • via Tripadvisor
I
irisbT2810AA • Solo travel
10
Amazing service from Maria!
Pros:

Maria was amazing and so kind to deal with all of us from San Diego SHOW and we appreciate her so much!

2026-06-17 • via Tripadvisor
R
rajeshpN509TY • Business
10
Service was amazing
Pros:

Maria the server was amazing, I loved the stay here

2026-06-08 • via Tripadvisor
F
fallonnf • Business
10
Love it! 🥰
Pros:

Location was great, as we needed to be close to the airport but also we had restaurants around. The shuttle even took us 2 miles up the road to Lake Crabtree which is MUST! Shuttle drive Richard was absolutely amazing, so helpful. Front desk receptionist Nikki was an absolute angel! She was so helpful every time I bugged her with a question hahaha. So friendly. Selena worked the breakfast area and went out of her way to help me. Rooms are clean

2026-06-04 • via Tripadvisor
D
domn281 • Business
10
My time at RDU
Pros:

Chef Chris the goat!!! I’ve had a great time here.

2026-05-28 • via Tripadvisor
A
Angel • couple • us
7
2026-05-25 • via Nuitee
K
kataU1685QX • Business
10
Great breakfast
Pros:

Wonderful stay and genuinely enjoyed the breakfast and made to order omelet made by Chef Maria and served by waitress Maria!

2026-05-18 • via Tripadvisor
J
Jones • solo_traveller • us
10
Cons:

Refrigerator was not cooling food/drinks alternative was to changes rooms. We declined because we had unpacked.

2026-05-18 • via Nuitee
S
Safari443223 • Business
10
Best hospitality and food- chicken tinga tacos were fantastic
Pros:

My experience was fantastic with Maria and chef Jorge

2026-05-14 • via Tripadvisor
P
paulys146 • Business
10
Superb service that went above and beyond
Pros:

Great location, clean rooms, delicious breakfast, and a welcoming atmosphere. The distinguishing feature of this hotel is the fabulous customer service -- Nikki (the guest embassador) and Maria (the breakfast attendant) are exquisite individuals who go out of their way to out of their way to make the stay more enjoyable. Highly recommend.

2026-05-13 • via Tripadvisor
S
simonrH6557FX • Business
10
Good breakfast
Pros:

Good hotel with excellent staff. Service by Chris & Maria (chefs) and Maria front of house in morning was especially great.

2026-05-13 • via Tripadvisor
6
600reidg • Family
10
Breakfast Service
Pros:

Chris and Selena were amazing the two days we ate breakfast here!!

2026-05-10 • via Tripadvisor
H
haswanthr2026 • Business
10
Perfect airport hotel
Pros:

My stay in four points was excellent…!
Friendly staff and very well maintained place.

2026-05-04 • via Tripadvisor
C
craigm571 • Business • Tampa, Florida
10
Amazing breakfast grits!
Pros:

The grits at breakfast were the best I have had….and that says a lot. Chef Sugar made them and even came out to visit with us.

2026-05-03 • via Tripadvisor
M
montoviest • Family
10
Breakfast King
Pros:

Sugar the cook is the man. The first experience coming to the hotel was his breakfast. Simply amazing

2026-05-01 • via Tripadvisor