Aloft Charlotte Ballantyne

Hotels
•
Aloft
9.1 (581 reviews)
13139 Ballantyne Corporate Place , Charlotte , us

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Free
Children allowed
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and comfortable rooms
Cons:
No decent breakfast
Some noise disturbances

Categories

Cleanliness
8.71
General cleanliness praised but issues with hallways and bathrooms noted.
Service
9.67
Staff were friendly and helpful, especially in food service issues.
Location
10
Excellent location with nearby amenities and attractions.
Room Quality
8.66
Rooms were generally nice, but some reported issues like a small bathroom.
Amenities
9.19
Good amenities such as the pool and pet-friendly options.
Value for Money
8.65
Good value noted but some concerns about breakfast options.
Food and Beverage
8.21
Food ordering process had issues; breakfast options were lacking.
Overall Experience
9.7
Overall positive stay with plans to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:28

Property Description

Eco-Friendly Hotel in Charlotte, NC

Luxurious Accommodations: Experience comfort with 9-foot ceilings, 55-inch flat-screen TVs, and modern amenities in every room.

On-Site Entertainment: Unwind at the w xyz bar, enjoy a game of billiards, or stay active at the fitness centre during your stay.

Convenient Amenities: Benefit from free WiFi, a spa, an indoor pool, and electric vehicle charging stations, all while enjoying complimentary live music and shuttle services.

Ready to experience a blend of luxury and sustainability at Aloft Charlotte Ballantyne? Book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CLT

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.1
Based on 581 reviews
Cleanliness: 8.71
Service: 9.67
Location: 10
Room Quality: 8.66
Amenities: 9.19
Value for Money: 8.65
Food and Beverage: 8.21
Overall Experience: 9.7
L
LaTonya • solo_traveller • us
7
Overall, our stay was fantastic!We will be returning soon!
Pros:

Clean property,loved the layout of the rooms,rooms nice and clean.Great recreational area(fireplace,pool table,etc)

Cons:

Nothing..the property was really nice

2026-02-13 • via Nuitee
M
Monika • couple • us
10
2026-02-10 • via Nuitee
S
Schmal • family_with_children • us
10
Coming back again and again
Pros:

The pet friendliness, reasonable prices and safe location keeps us coming back time after time.

Cons:

The ONLY thing that is slightly frustrating, is the door separating the lobby from the first floor needs a key which is a fantastic safety feature, but you have to push down on the handle on the luggage carts to make them roll. So you have to unlock the door, pull it open, try to hold it open with one hand while stretching back to the front handle on the cartwith the otherhand, push down and push the cart through the doorway from an awkward angle. BUT...I'll take the awkward push over a lack of safety ALL DAY LONG.

2026-02-10 • via Nuitee
R
Richard • couple • us
9
2026-01-24 • via Nuitee
A
Ashlee • couple • us
10
2026-01-22 • via Nuitee
N
Nellisa • couple • us
10
2026-01-19 • via Nuitee
E
Erren • family_with_children • us
10
Pros:

Location and rooms

Cons:

Everything was great

2026-01-19 • via Nuitee
D
Dianna • family_with_children • us
9
Good stay and great location
Pros:

Clean and great front desk help. They made you feel welcome and answered all questions.

2026-01-15 • via Nuitee
J
Jeanni • couple • us
9
2026-01-13 • via Nuitee
P
Porsha • couple • us
10
2026-01-10 • via Nuitee
E
Elisabeth • couple • us
10
2026-01-08 • via Nuitee
D
Davi • family_with_children • us
9
Homey
Pros:

Room was modern, with moderately sized rooms, but perfectly inviting.
It felt like coming home.

Nice lobby area to relax at the end of day.

Cons:

Could have more breakfast options.
Cleaning staff should pay more attention to grout lines - but that said, it is cleaned better than almost any place I've stayed.

2026-01-08 • via Nuitee
S
Schmal • family_with_children • us
10
Pros:

Always gracious, quiet and pet friendly!

Cons:

No free coffee in lobby.

2026-01-07 • via Nuitee
E
Elizabeth • solo_traveller • us
10
I did not stay there this time but it was fine last time that I did.
2026-01-07 • via Nuitee
L
Lindsey • solo_traveller • us
8
Great hotel in a wonderful location. I will be back!
Pros:

Location and staff.

Cons:

There was about one pump of conditioner left in the shower. The AC is very loud when cutting on and off.

2026-01-03 • via Nuitee
R
Robyn • family_with_children • us
10
2025-12-29 • via Nuitee
M
Matthew • couple • us
8
2025-12-29 • via Nuitee
K
Kelly • couple • us
10
2025-12-24 • via Nuitee
J
Joshua • solo_traveller • us
10
2025-12-23 • via Nuitee
R
Rebecca • couple • us
9
Cons:

The bright light from the hallway shone into the room from under the door so it kept the room not totally dark. But this was the only negative aspect of my stay.

2025-12-23 • via Nuitee