Hampton Inn & Suites East Hartford

Hotels
Hampton Inn
8.8 (1066 reviews)
351 Pitkin Street , East Hartford , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Good value for money
Cons:
Cleanliness issues
Uncomfortable beds
Breakfast quality varying

Categories

Cleanliness
8.09
Some guests reported cleanliness issues like hair in the bathroom and unsatisfactory carpet conditions.
Service
9.36
Staff was mentioned positively in several reviews, providing helpful information and being friendly.
Location
9.3
The hotel is conveniently located for accessing downtown Hartford, which was appreciated by guests.
Room Quality
8.55
Rooms were generally clean and well laid out, although there were some complaints about comfort.
Amenities
8.58
Amenities like the pool and breakfast received mixed reviews, but were generally considered good.
Value for Money
9.34
Most guests felt they received good value for their money, noting the pricing for the quality received.
Food and Beverage
8.09
Breakfast was often commented on negatively with some finding it lacking in quality; however, some did enjoy it.
Overall Experience
9.06
Overall experiences were mixed but generally positive, with many expressing they would stay again.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 03:57

Property Description

Luxurious Accommodations
Discover spacious rooms with modern amenities at Hampton Inn and Suites East Hartford. Enjoy flat screen TV’s, free Wi-Fi, and plush bedding for a comfortable stay. Cable TV with HBO, work desk, and coffee maker are included in every room, with select rooms offering sofa beds.

Convenient Facilities
Indulge in a hot breakfast, maintain your workout routine at the 24-hour fitness center, or catch up on work at the business center. Relax on the outdoor terrace and make the most of your stay at Hampton Inn.

Nearby Attractions
Explore Hartford's attractions just a short drive away. Visit the iconic Mark Twain House and Museum or catch a show at the Hartford Stage, all within easy reach from the hotel.

Book now for a memorable stay at Hampton Inn and Suites East Hartford.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BDL

Location

Guest Reviews

8.8
Based on 1066 reviews
Cleanliness: 8.09
Service: 9.36
Location: 9.3
Room Quality: 8.55
Amenities: 8.58
Value for Money: 9.34
Food and Beverage: 8.09
Overall Experience: 9.06
L
Loren couple us
10
Newly renovated and close to Amtrak and highway.
Pros:

Newly renovated! Our room was fresh and clean. They included a lot of outlets. Bed and pillows were comfortable. The staff was friendly, ample parking, and in addition to the breakfast buffet they provided to go breakfast bags.

Cons:

Nothing

2026-08-15 via Nuitee
M
Meredith solo_traveller us
8
Nice, comfortable stay with friendly staff. Very clean!
Pros:

Sort of off the beaten path-East Hartford- but clean and comfortable

Cons:

It wasn’t as close to our destination as we thought.

2026-08-14 via Nuitee
S
Seleka couple us
10
Pros:

The room was decent and clean, everything upto the expected standard.

2026-08-07 via Nuitee
E
Erika solo_traveller us
8
2026-08-05 via Nuitee
B
Bassett solo_traveller us
10
Pros:

The only hotel I stay in while I’m going through the Manchester Hartford area in Connecticut. All right blogs about hotels and this one surpass my every expectation.

2026-08-05 via Nuitee
C
Cheryl couple us
9
2026-08-03 via Nuitee
A
Asherlee couple us
10
2026-08-02 via Nuitee
D
David family_with_children ca
10
Arrêt idéal lors d’une longue route
Pros:

Propreté et confort, silencieux, piscine et petit déjeuner

Cons:

Rien

2026-07-24 via Nuitee
C
Coralie solo_traveller ca
8
2026-07-22 via Nuitee
R
Roberto family_with_children ca
9
Pros:

Location

2026-07-20 via Nuitee
C
Chiquita solo_traveller us
4
Its 2 sides to every story
Pros:

Renovations

Cons:

I was basically told I would be kicked out due to kids crying because they was afraid after witnessing another child having a asthma attack they .after witnessing a asthma episode once everything was ok they appeared to be overly excited by hugging and talking about the situation by laughing and I was told I would be kicked out due to the noise when I been a longtime costumer at this same location for years and never have I ever experienced anything like this before so I won't be booking/ staying at this location again i was disgusted and unhappy about false accusations.

2026-07-19 via Nuitee
M
Maria extended_group us
10
Overnight stay for a local concert. Will definitely visit again for the next one.
Pros:

Staff was great and friendly.

Cons:

Nothing

2026-07-18 via Nuitee
T
TURALU BRADY solo_traveller us
7
2026-07-13 via Nuitee
L
Lisa solo_traveller us
8
2026-07-12 via Nuitee
H
Heather couple us
4
Hotel being remodeled, but the new rooms are beautiful, close to airport free parking. Staff is awesome.
Pros:

My floor was redone and beautiful, and so clean. Close to the airport. Parking was free. The front desk person, Jasmine was AWESOME. She did a great job handling a disturbance from another room on my floor. Thank you Jasmine!! She was accessible via text, and I felt very taken care of.

Cons:

The gym was down due to remodeling, so that was unfortunate. There was a group of teenagers that had booked a room for a birthday party (their grandmother booked the room) I was disturbed and unable to sleep for a good part of the night. Due to an early flight, this substantially impacted my day. There were about 14 teenage boys and girls arguing/hanging out loudly by the elevator well which was right outside my room. This happened throughout the night, despite the police coming to settle them early in the night. Perhaps have the property review the booking and be more strict with who is coming in the hotel. Jasmine did all she could. So thankful for her.

2026-07-10 via Nuitee
L
Leroy couple us
8
It was comfortable
2026-07-09 via Nuitee
N
NORMAN solo_traveller us
8
Pros:

Very comfortable; friendly staff, close to highway on-ramps

Cons:

Almost in need of a furnishings update. Not near restaurants, but door dash works

2026-07-02 via Nuitee
S
SL solo_traveller us
10
2026-07-02 via Nuitee
P
Passenger24588166878 Couples Lunenburg, Southwest Nova Scotia, Nova Scotia
2
Very bad experience
Pros:

There were no luggage carts. We are in ur 70s and this was a real difficuolty for us. The staff tried to find one but couldn't, and they did not offer to help us. We had a digital key so went to the 2nd floor, and the elevator door there was blocked by tape becaused the whole floor was closed and under construction. We returned (with our luggage) to the front desk and told the desk clerk. She seemed bewildered at first., but finally assigned us a room on the 3rd floor (still no luggage carts or assistance). It was renovated and loooked nice, but there were many problems with it. The TV didn’t work (not connected to internet) and we had to call and have someone connect it, the shower floor was damaged (old base? damaged on installation?), the manufacturer stickers were still on the doors, and there were a couple of dead gnats on the floor. The bathroom door squeaks LOUDLY. The plug for the sink was broken and lying on its side in the sink. The dining area was disgusting. Upholstered furniture covered in food and other stains. I realize this propeorty is under construction., but we should have been alerted about all this when we made the reservation & we wouold not have booked here.

2026-07-01 via Tripadvisor
M
Mrs.Bayley solo_traveller us
10
Hotel getting a makeover
Pros:

The friendly check-in. The newness of it all. The hotel is over construction, and the look and smell of new carpet and paint helped to look past the construction sites 😀

2026-07-01 via Nuitee