Hampton Inn & Suites East Hartford

Hotels
Hampton Inn
8.8 (985 reviews)
351 Pitkin Street , East Hartford , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Good value for money
Cons:
Cleanliness issues
Uncomfortable beds
Breakfast quality varying

Categories

Cleanliness
8.09
Some guests reported cleanliness issues like hair in the bathroom and unsatisfactory carpet conditions.
Service
9.36
Staff was mentioned positively in several reviews, providing helpful information and being friendly.
Location
9.3
The hotel is conveniently located for accessing downtown Hartford, which was appreciated by guests.
Room Quality
8.55
Rooms were generally clean and well laid out, although there were some complaints about comfort.
Amenities
8.58
Amenities like the pool and breakfast received mixed reviews, but were generally considered good.
Value for Money
9.34
Most guests felt they received good value for their money, noting the pricing for the quality received.
Food and Beverage
8.09
Breakfast was often commented on negatively with some finding it lacking in quality; however, some did enjoy it.
Overall Experience
9.06
Overall experiences were mixed but generally positive, with many expressing they would stay again.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 03:57

Property Description

Luxurious Accommodations
Discover spacious rooms with modern amenities at Hampton Inn and Suites East Hartford. Enjoy flat screen TV’s, free Wi-Fi, and plush bedding for a comfortable stay. Cable TV with HBO, work desk, and coffee maker are included in every room, with select rooms offering sofa beds.

Convenient Facilities
Indulge in a hot breakfast, maintain your workout routine at the 24-hour fitness center, or catch up on work at the business center. Relax on the outdoor terrace and make the most of your stay at Hampton Inn.

Nearby Attractions
Explore Hartford's attractions just a short drive away. Visit the iconic Mark Twain House and Museum or catch a show at the Hartford Stage, all within easy reach from the hotel.

Book now for a memorable stay at Hampton Inn and Suites East Hartford.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BDL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 985 reviews
Cleanliness: 8.09
Service: 9.36
Location: 9.3
Room Quality: 8.55
Amenities: 8.58
Value for Money: 9.34
Food and Beverage: 8.09
Overall Experience: 9.06
T
Travel63571954486 Solo travel
10
5 Star Quality Rating & Experience, B-Fast Included!!
Pros:

Immaculate kept rooms... Superb Hospitality... and very Peaceful stay! I highly recommend to travelers/locals! Thank You Hampton Imn & Suites, as well as Employees!!!
***** Star Rating-

2026-03-07 via Tripadvisor
A
Amy extended_group us
8
2026-03-05 via Nuitee
P
Pierce family_with_children us
3
Check in staff was unfriendly, hostile. Did not listen and respond appropriately.
Pros:

Room size and layout, location, bedding

Cons:

check in staff- lack of hot water,

2026-02-27 via Nuitee
S
Stephen family_with_children us
8
Very good
Pros:

Good location to downtown and surrounding area. Very clean and modern. Decent hot breakfast

Cons:

Honestly the beds were not updated and a bit saggy. Not bad but not the firm new mattress you would expect.

2026-02-23 via Nuitee
P
Pierce family_with_children us
3
Staff makes the first impression … and it was not good.
Pros:

Room cleanliness , size , layout, bedding

Cons:

Check in clerk was hostile. Did not adjust our reservation . Did not apologize for pool closure instead said we could check and go someplace else .
Did not set up internet correctly.

There shower door handle was broken and there was very little hot water

2026-02-23 via Nuitee
P
Peter solo_traveller ke
9
2026-02-13 via Nuitee
O
Orlandra solo_traveller us
10
2026-02-12 via Nuitee
S
Stevenson couple us
10
2026-01-30 via Nuitee
V
Venisha couple us
8
2026-01-29 via Nuitee
J
Jennifer extended_group gb
8
Good value hotel
Pros:

Good value hotel with comfortable and spacious rooms

Cons:

Smell of cannabis infiltrated corridors and occasionally seeped under the door of our room. It would be good for a non smoking rule in rooms to be enforced

2026-01-28 via Nuitee
P
Papayanopoulos couple us
8
Overall good stay. We will book again.
Pros:

Breakfast was okay. hotdogs are not smoked sausage. Excellent staff though and dining area very pleasant.

2026-01-24 via Nuitee
A
Alexandra couple us
7
It was overall okay for a short stay/ no frills, clean, and would stay there again
Pros:

It was clean, continental breakfast was great

Cons:

Beds were hard , and the water took a while to heat up

2026-01-20 via Nuitee
C
Carrie couple us
9
2026-01-20 via Nuitee
R
rossaury extended_group us
10
The staff were very welcoming and helpful:)
Pros:

the location was great!

Cons:

N/A

2026-01-19 via Nuitee
B
Berlinda couple us
9
It was a nice stay
Pros:

Good breakfast, clean room and comfortable bed

2026-01-19 via Nuitee
R
Robin couple us
9
Overall very nice.
Pros:

The pool, the room

Cons:

Refrigerator was a little noisy

2026-01-19 via Nuitee
P
Philip solo_traveller us
10
2026-01-19 via Nuitee
C
Carol family_with_children us
8
2026-01-16 via Nuitee
W
Whyte couple us
10
2026-01-16 via Nuitee
J
Jamil couple us
10
2026-01-12 via Nuitee