Coconut Grove

Hotels
Independent
9.6 (101 reviews)
56 Macrossan St, Port Douglas, Queensland, 4877 , Port Douglas , AU

Facilities

Boat tours nearby
Parasailing nearby
Long-term parking
Free WiFi
Terrace
Garden
Luggage storage
Wheelchair accessible
Elevator
Golfing nearby
See all facilities

Review Highlights

Pros:
Great apartment
Proactive staff communication
Beautiful pool
Cons:
Limited coffee pods
Disappointment with refund policy

Categories

Cleanliness
9.49
Standard quality for this hotel tier
Service
9.99
Staff provided proactive communication regarding local events, appreciated guidance.
Location
9.8
Convenient location with good access to nearby attractions.
Room Quality
9.45
The apartment was great.
Amenities
9.48
Pool was beautiful and options for fresh towels were good.
Value for Money
9.14
Coffee pods were limited for the price, affecting perceived value.
Food and Beverage
9.49
Standard quality for this hotel tier
Overall Experience
9.99
Overall stay was great despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 06:57

Property Description

Discover Coconut Grove, your luxurious retreat nestled in the heart of Port Douglas, just steps away from the stunning Four Mile Beach.

Unwind in Comfort
Each of our 28 uniquely styled guest rooms features a fully equipped kitchen, private furnished balconies, and high-end entertainment options, including 42-inch LCD TVs with digital programming.

Recreational Bliss
Take a refreshing dip in our outdoor pool or relax on our beautiful terrace and garden. With complimentary Wi-Fi, barbecue grills, and tour assistance, every detail is designed for your convenience and enjoyment.

Exceptional Service
Enjoy on-site dining at our restaurant or opt for room service during limited hours. We also offer roundtrip airport shuttles and free self-parking to make your stay seamless.

Book your escape at Coconut Grove today and experience the perfect blend of luxury and location!

Important information:

  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CNS

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Professional property host/manager

  • Check-in & Check-out

    Contactless check-in is available

Location

Guest Reviews

9.6
Based on 101 reviews
Cleanliness: 9.49
Service: 9.99
Location: 9.8
Room Quality: 9.45
Amenities: 9.48
Value for Money: 9.14
Food and Beverage: 9.49
Overall Experience: 9.99
J
Janine partner
8
Pros:

The apartment was great. The staff warned us a week out that if we had an early flight the morning we were checking out that there was a major bike race on and that we should consider staying in Cairns the night. This was truly appreciated. I booked accommodation in Cairns, and then was refused a refund for the last night of our accommodation, this was very disappointing as they were the ones that told us we shouldn’t stay… apart from that the apartment was great, they could have been more generous on coffee pods, 4 for two people for 6 nights was very light on, especially for an expensive resort. Parking was easy as they have on sight car parks. The pool was beautiful, especially at night and the option of getting fresh towels daily was good too

2025-09-15 via Nuitee
M
Matthew
10
Amazing - must stay here.
Pros:

Amazing stay and super friendly staff / owner. Rooms were massive, clean and had all the amenities you could want. The location was perfect. Parking underground on site was really helpful. Highly recommend.

2025-03-10 via Nuitee
T
Therresa family
10
Pros:

Beautiful apartment in a great location.

2024-11-01 via Nuitee
S
Scott partner
10
Pros:

Spacious apartment suite

2024-04-24 via Nuitee
J
Jason partner
10
Pros:

Absolutely perfect in every way! We went here on our honeymoon after a 26 hour journey from the US. Josephine and the front desk staff were stellar in every way. The top floor penthouse apartments are gorgeous and very large with stunning views and private plunge pools. Loved every minute. Bespoke boutique 5 star experience. We will be back! A experience!!

2023-10-10 via Nuitee
G
Garry
10
Definite Stay!
Pros:

Fantastic on every level. Will definitely stay again, albeit longer!

2022-05-03 via Nuitee
L
Lawrence partner
10
Pros:

Great position and handy to everything. We had the terrace with the plunge pool. The apartment was very well appointed and very comfortable. The staff were amazing. We had a thoroughly enjoyable time. We will definitely come back again.

2022-03-26 via Nuitee
M
Merv family
8
Pros:

The stay was very nice but having to clean the room ourselves on checking out at the price of the room was a bit rude

2022-02-11 via Nuitee
V
Verified traveler family
10
Pros:

Fantastic

2021-07-28 via Nuitee
S
Sam
10
Amazing and perfect location
Pros:

Amazing property. Definitely will be back!!

2021-02-16 via Nuitee
D
Darren partner
10
Pros:

Close to everything and just so clean and quality in every sense

2020-11-05 via Nuitee
E
Esme partner
10
Pros:

For a property that is over 10 years old. Very well maintained, beautiful
Tropical gardens,
Apartment still
Modern and clean. Rooftop area had amazing views. Pool and spa lovely although could do
With some maintenance tiles etc.

2020-10-22 via Nuitee
L
Lois family
10
Pros:

Fantastic location, apartment spotless and had everything we needed, extremely helpful staff. We will definitely be back!

2020-10-05 via Nuitee
M
MartinSeymour partner
10
Pros:

The facility was quiet and tranquil and in a perfect location to access Four Mile Beach and for the town shopping.

2020-04-21 via Nuitee
V
Verified traveler partner
10
Pros:

The place was perfect. I really liked the foyer concept as to not be disturbed by housekeeping staff. The grill was a wonderful touch.

2020-03-06 via Nuitee
G
GM self
10
Pros:

Amazing customer service: Morgaine, Ronal and Nicky are great, helped me with anything I needed, including booking activities

2020-02-24 via Nuitee
V
Verified traveler
10
Pros:

Great
Nice manager
Beautiful rooms
Lovely private pool
Great location

2020-01-27 via Nuitee
S
Stephen
10
Wow
Pros:

The best apartment hotel ever

2020-01-26 via Nuitee
V
Verified traveler partner
10
Pros:

Beautiful modern apartments and facilities in an excellent location within walking distance of cafes and shops. We stayed in an apartment with a pool and spa on the balcony which was brilliant! Only minor issue was that we were in the end apartment which has a property next door with quite a number of balconies looking in through a glass fence. However, overall a great property and we highly recommend.

2020-01-23 via Nuitee
V
Verified traveler partner
10
Pros:

Roof top spa and seating area was fab.
Spacious apartment

2020-01-17 via Nuitee