Motel One Hamburg Airport

Hotels
8.5 (776 reviews)
Alsterkrugchaussee 455-459 , Hamburg , de

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
Shared lounge/TV area
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Good location near the airport
Satisfactory breakfast
Cons:
Rooms are small
Some wear and tear

Categories

Cleanliness
8.14
Several reviews mentioned cleanliness positively, but some indicated slight wear in rooms.
Service
9.11
Overall, service was highlighted positively across multiple reviews, with mentions of friendly and helpful staff.
Location
9.15
Location near the airport was frequently praised, making it very accessible.
Room Quality
7.1
Some reviews indicated rooms were small and could be considered 'sleep containers'.
Amenities
8.63
Basic amenities were deemed adequate with some positive mentions of breakfast selections.
Value for Money
8.59
Good pricing for services offered but impacted slightly by room size.
Food and Beverage
8.64
Breakfast received positive reviews for selection and quality.
Overall Experience
8.61
Most reviews indicate a satisfactory experience with minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 02:12

Property Description

Modern Hotel with Free Wi-Fi

Stylish Rooms and Amenities
Experience cool design and modern amenities in every room, including a flat-screen TV and a sleek granite and glass bathroom. The light-blue colour scheme and artistic lighting create a unique and inviting atmosphere. Enjoy air conditioning, a design armchair, and a private bathroom for your comfort.

One Lounge and Dining Experience
Relax in the chic One Lounge featuring designer furniture and a trendy bar. Start your day right with a full buffet breakfast served in this stylish setting.

Convenient Location and Services
Just a short walk from Hamburg Airport, our hotel offers easy access to the city centre by car or train. Benefit from 24/7 reception service and a tour desk for all your travel needs.

Book your stay at Motel One Hamburg Airport for a modern and convenient hotel experience.

Important information:

Please note that extra beds are only available for children 12 years old or under. See Hotel Policies.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not possible) and charges may be applicable.

Location

Guest Reviews

8.5
Based on 776 reviews
Cleanliness: 8.14
Service: 9.11
Location: 9.15
Room Quality: 7.1
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 8.64
Overall Experience: 8.61
K
Kevin • family_with_children • de
7
2026-03-22 • via Nuitee
A
Annika • solo_traveller • de
10
Super, praktisch
Pros:

Design des Hotels, Sauberkeit, Freundlichkeit des Personals

Cons:

Männer an der, die einen angequatscht haben (Einladung zum Getränk) die beiden Herren haben jeden angequatscht, der in die Lobby kam. Dort hätte das Personal sich gerne äußern können.

2026-03-21 • via Nuitee
D
Daniel • couple • de
9
Top wie immer
Pros:

.

Cons:

.

2026-03-21 • via Nuitee
G
Glazenborg • couple • nl
8
2026-03-21 • via Nuitee
M
Mary Odette • solo_traveller • de
7
2026-03-21 • via Nuitee
T
Telse • couple • de
8
2026-03-21 • via Nuitee
R
Ralph • solo_traveller • de
9
2026-03-21 • via Nuitee
N
Nadine • solo_traveller • de
10
2026-03-20 • via Nuitee
R
Rafał • couple • pl
8
2026-03-20 • via Nuitee
N
Nomsa • solo_traveller • sz
8
2026-03-20 • via Nuitee
K
Kai • solo_traveller • de
9
2026-03-20 • via Nuitee
P
Petra • solo_traveller • de
10
Zentral zum Flughafen
Pros:

Sauberes schönes Zimmer . Schon die Ankunft war sehr angenehm. Nettes Personal. Tolle Bar . Schön eingerichtet.

Cons:

Nichts

2026-03-20 • via Nuitee
L
Lyn • couple • au
7
Good for price, would be better with tea/ coffee facilities in room
Pros:

Close to airport
24hr front desk

Cons:

Had to change rooms because smelled of cigarette smoke.
No tea/ coffee making facilities in room

2026-03-19 • via Nuitee
C
Christiane • solo_traveller • de
7
Pros:

Motel One liefert immer

Cons:

Die Kopfkissen waren schrecklich

2026-03-19 • via Nuitee
A
Alexander • couple • de
8
Pros:

Sehr gute Lage, sehr gutes Frühstück

Cons:

Betten zu hart.

2026-03-19 • via Nuitee
J
Jones • solo_traveller • gb
7
Very likeable team of staff. Comfortable warm rooms.
Pros:

The staff were lovely, very helpful and friendly. The room, whilst not the best outlook, was warm and comfortable.

Cons:

The fact I could not access WIFI except on last evening on my stay, when a pleasant young receptionist finally got it sorted, between the team! The breakfast was ample, but disappointed there wasn't a toaster. The dining area was very busy it seems, with workers, and wasn't a comfortable, relaxed atmosphere to have breakfast. Strange that there are no tea making facilities in the rooms, but boiling water is provided to take up to the rooms. Nice gesture, but never known of that before!

2026-03-19 • via Nuitee
J
Julio • solo_traveller • gb
10
2026-03-19 • via Nuitee
R
RA traveling the World • couple • de
10
2026-03-19 • via Nuitee
J
Jana • extended_group • cz
8
2026-03-18 • via Nuitee
P
Peter • solo_traveller • ch
8
Gutes Business Hotel in Hamburg am Flughafen
Pros:

Sehr gut gelegen zum Flughafen Hamburg

Cons:

Die Matratzen waren durchgelen und zu wenig, eine Erneuerung ist notwendig

2026-03-18 • via Nuitee