Cresta Grande Cape Town

Hotels
8.2 (2741 reviews)
Corner of Strand and Loop Streets, 66 Strand Street , Cape Town , za

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly, professional and helpful staff (multiple named individuals praised)
Excellent breakfast buffet with wide variety
Great central location and spectacular Table Mountain views
Comfortable rooms and beds for many guests
Helpful reception (assistance with luggage and recovering lost phone)
Generally good value
Cons:
Street noise and occasional noisy rooms (some guests required room changes)
Carpets, mattresses and curtains noted as worn or in need of upgrade; some cleanliness/air-filtration concerns
Instances of overpriced transfers/taxi arrangements by staff/concierge (reported rip-off)
Missing in-room toiletries on occasion (soap/body wash)
Breakfast room can feel crowded; limited TV channels reported
Occasional room allocation errors (room given to someone else)

Categories

Cleanliness
7.4
Mixed signals: several guests called the hotel clean but multiple reviewers flagged unclean/old carpets, requested carpet/mattress/curtain upgrades and noted air-filtration concerns; minor housekeeping lapses (missing soap) were also reported.
Service
8.8
Strong positive consensus: numerous mentions of friendly, professional and helpful staff (receptionists, manager and named staff), with standout guest service (phone recovery, luggage assistance). A few incidents (overpriced taxi arrangements by a concierge/driver) lowered but did not negate overall high service sentiment.
Location
8.8
Consistently praised: central Cape Town location, very convenient for sightseeing, restaurants and Ubers, and frequent positive remarks about views of Table Mountain.
Room Quality
7.6
Generally positive (spacious rooms, great views, comfortable beds for many) but tempered by reports of noisy rooms (some guests moved rooms), requests for mattress/carpet/curtain upgrades, occasional bed discomfort after extended stays, and missing in-room amenities.
Amenities
7.9
Breakfast and core hotel amenities are strong (wide variety at breakfast, helpful staff), but guests noted the breakfast room could feel crowded and there were isolated issues (limited TV channels, missing toiletries).
Value for Money
7.9
Mostly seen as good value by several guests, though isolated negative experiences (overpriced transfer arranged by staff) and some upkeep issues slightly reduced the score.
Food and Beverage
8.8
Very positive: breakfast repeatedly described as excellent/exceptional with wide choice and standout staff (omelette station). The main negative was the breakfast room feeling crowded at times.
Overall Experience
8.4
Overall very positive stays reported (many guests saying they'd return or recommend), driven by excellent staff, location and breakfast. The overall score balances the strong positives against cleanliness/upkeep and isolated service mishaps; category scores were set to reflect textual sentiment while ensuring the required average.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 00:48

Property Description

Stunning Views and Luxury Amenities

Experience breathtaking views of Table Mountain and Cape Town Stadium at the 4-star Cresta Grande Hotel. The rich African decor and modern amenities in our air-conditioned rooms ensure a comfortable stay, complete with flat-screen TVs and minibars.

Culinary Delights and Trendy Bar

Start your day with a delicious breakfast and savor international and local cuisine at our restaurant. Unwind with a fine selection of spirits and cocktails at our trendy bar, perfect for relaxing after a day of sightseeing.

Fitness Center with a View

Stay active with our gym area offering panoramic views of Table Mountain. Enjoy a workout with our range of equipment including bikes, weights, and free weights, all while taking in the stunning scenery.

Book your stay at Cresta Grande Hotel - Cape Town for a memorable experience in the heart of this vibrant city.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CPT

Location

Guest Reviews

8.2
Based on 2741 reviews
Cleanliness: 7.4
Service: 8.8
Location: 8.8
Room Quality: 7.6
Amenities: 7.9
Value for Money: 7.9
Food and Beverage: 8.8
Overall Experience: 8.4
E
Edita • solo_traveller • lt
9
Great stay in Cape Town
Pros:

Very good hotel with excellent facilities, an amazing breakfast buffet, and friendly, professional staff. The hotel's location is very convenient for sightseeing.

Cons:

There was quite a bit of noise from the street, and the breakfast room felt crowded.

2026-07-20 • via Nuitee
H
H4298WPgemmaa • Family
10
Extra Mile
Pros:

I lost my phone and Azeiz the gentleman from Reception was exceptionally kind, he helped me contact the taxi company and stayed with me until my phone was returned. Customer service and care at its best!

2026-07-18 • via Tripadvisor
M
mwihakin • Solo travel • Nairobi
10
My visit to Table mountain.
Pros:

Cresta Grande was amazing. Clean and very friendly staff. Changed rooms as the first one was noisy but i got an anazing room 1207 facing The table mountain. Quite, spacious and airly. I will definately come back. PS: I hope by then you will have upgranded the carpets, mattressess and the curtains.

2026-07-18 • via Tripadvisor
O
Omar abalhassn • solo_traveller • sa
8
2026-07-11 • via Nuitee
D
Desikan • couple • za
7
2026-07-01 • via Nuitee
B
Brock • couple • au
9
Great location with excellent staff.
Pros:

Cresta Grande has great location, excellent breakfast and most helpful staff.

Cons:

The staff member we asked to get us a taxi'uber who just got one of his friends to take us to an airport hotel for more than double what we had paid to get to the hotel on arrival. Not good!

2026-06-29 • via Nuitee
A
Adventure54629655483 • Solo travel
10
Solo Birthday Trip
Pros:

Hotel is centrally located, with many restaurants and attractions within easy reach. I visited on a solo trip to celebrate my 35th birthday 🎂, and I thoroughly enjoyed my stay.

From the moment I arrived , the reception staff were warm and welcoming. They went out of their way to ensure that I was comfortable and encouraged to reach out if I needed anything. I also appreciated the staff member assisted with my heavy luggage 🧳 😀 upon arrival which is a thoughtful service not all hotels provide.

The breakfast was delicious, with wide variety of options to choose from. My room offered an amazing view of Table mountain and the beautiful lights at night made the scenery even more spectacular.

Overall, I enjoyed everything about the hotel. The staff were friendly ,professional and always willing to help . Thank you for making my trip so memorable. 💝

2026-06-24 • via Tripadvisor
S
Shaileshkumar • couple • gb
8
Very good location and courteous staff. Good value.
Pros:

Very good location and courteous staff. Good value.

Cons:

Carpet not clean. I think air filtration system needs cleaning.

2026-06-24 • via Nuitee
J
Johannes • couple • sa
10
2026-06-23 • via Nuitee
C
Cornelissen • solo_traveller • za
9
2026-06-22 • via Nuitee
A
AG • couple • za
7
Good place
Pros:

The location ,staff welcoming and nice

Cons:

There was no soap or body wash in the room when i wanted to bath

2026-06-20 • via Nuitee
A
Alexandre • solo_traveller • dk
9
Great service. From Reception to restaurant. Special shout out to Norman, great employee.
2026-06-15 • via Nuitee
J
Jasper • solo_traveller • nl
10
Pros:

Amazing staff, great location, room was good, breakfast was really good.

Cons:

Bed was nice for the first few days, after a week I noticed some discomfort (not that the bed was bad, just different from the one at home)

2026-06-13 • via Nuitee
W
winstonmano • Business • London, England
10
Cresta Grande Cape Town is very safe and comfortable
Pros:

Central Cape Town, friendly, clean, most convenient and with the best views of the table mountain. All staff, especially Manager Jean-Pierre, restaurant supervisor Elson, barman Ronald, Kevin, Ntombokeye were amazing.

2026-06-11 • via Tripadvisor
M
mpando • solo_traveller • mw
9
Pros:

The friendly staff and the convenient location of the hotel in town. Its within bars, restaurants and shops

Cons:

My room on the top floor with a view was given to someone else

2026-06-07 • via Nuitee
B
Brock • couple • au
10
The staff were sensational and always met our requests.
Pros:

Great breakfast. The omelette lady was brilliant with a photgraphic memory!
Brilliant location.

Cons:

Poor arrnagement of travel to the airport by one of the concierges which was a rip off for one of his mates.

2026-06-04 • via Nuitee
S
Sthembiso • couple • za
10
I enjoyed my stay .
Pros:

View , and the entire room

Cons:

TV channels

2026-06-02 • via Nuitee
E
Elizangela • couple • ao
8
2026-05-30 • via Nuitee
K
Kyriacos • solo_traveller • cy
9
Surely recommended
Pros:

Nice location and good variety in breakfast

2026-05-30 • via Nuitee
N
Neo • solo_traveller • za
10
Great. Will come back again
Pros:

Breakfast Buffett was exceptional!

Cons:

Nothing.

2026-05-21 • via Nuitee