Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Great service
Clean and comfortable rooms
Delicious food options
Cons:
Concerns about parking area lighting
Issues with brunch timing
Need for more senior meal options

Categories

Cleanliness
9.23
The facility was noted as clean and comfortable in multiple reviews.
Service
9.7
Staff were frequently described as helpful and courteous.
Location
9.24
Location was mentioned positively, with good access to local attractions.
Room Quality
9.19
Rooms were clean and comfortable based on guest feedback.
Amenities
8.72
Amenities were generally satisfactory, though specifics were less discussed.
Value for Money
8.18
Some concerns about pricing, especially for senior meal options.
Food and Beverage
9.23
Food quality was praised, particularly the dinner and breakfast offerings.
Overall Experience
9.3
Overall positive sentiments with a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 08:16

Property Description

Luxurious Accommodations

Hakuba Tokyu Hotel offers a perfect blend of comfort and style, with well-appointed guest rooms featuring modern amenities such as air conditioning, heating, flat-screen TVs, and en suite bathrooms with toiletries.

Recreational Activities

Enjoy a variety of recreational activities during your stay, from relaxing in the public hot-spring bath to playing tennis on one of the hotel's 5 courts. Ski and bicycle equipment rental is also available for the adventurous guests.

Culinary Delights

Indulge in a culinary journey at the hotel's restaurants, offering a range of cuisine from French delicacies at Chamonix to traditional Japanese dishes at Manyo. Don't forget to visit Loge for light meals and drinks in a cozy setting.

Experience the perfect blend of luxury, recreation, and gastronomy at Hakuba Tokyu Hotel. Book now for an unforgettable stay!

Important information:

To use the hotel's free shuttle from JR Hakuba Station or Happo-One Bus Terminal, please call the property at least 1 day in advance to make a reservation.

To eat breakfast/dinner at the hotel, a reservation must be made in advance.

Free shuttle services are provided to nearby ski resorts, while late-night shuttle services are available to nearby towns between 17:00 and 23:00. For more information, please contact the hotel directly.

The free shuttle is available to the following ski resorts between mid-December and 31 March: Hakuba Happone One Ski Field / Hakuba Goryu Ski Field / Hakuba 47 Winter Sports Park / Hakuba Iwatake Ski Field / Hakuba Sanosaka Ski Field / Hakuba Minetaka Ski Field / Tsugaike Ski Field.

Please note that the maximum occupancy of the room includes all children and cannot be exceeded under any circumstances. For extra guests exceeding the room occupancy, guests will be asked to separate rooms and additional charges will apply. Guests may not be accommodated if there is no availability.Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MMJ

Location

Guest Reviews

9.1
Based on 187 reviews
Cleanliness: 9.23
Service: 9.7
Location: 9.24
Room Quality: 9.19
Amenities: 8.72
Value for Money: 8.18
Food and Beverage: 9.23
Overall Experience: 9.3
N
NORIYUKI • family_with_children • jp
10
2026-10-19 • via Nuitee
S
Susan • solo_traveller • us
10
Pros:

The hotel is situated on a beautiful hillside in a peaceful and relaxing setting, surrounded by stunning views of the Alps. However, the location is a bit far from nearby attractions, restaurants, and other places, so you’ll need to rely on the complimentary shuttle service or take a taxi to get around.

Overall, it’s a wonderful place to stay if you’re looking for a quiet and relaxing getaway. It’s especially ideal for those who prefer to spend most of their time enjoying the hotel, its peaceful atmosphere, and the breathtaking mountain views.

2026-10-17 • via Nuitee
T
TSUNGYU • solo_traveller • tw
10
全部都Very Nice
Pros:

全部都Very Nice

2026-10-15 • via Nuitee
M
Meihsiu • couple • tw
10
2026-10-14 • via Nuitee
C
Chienjung • couple • tw
8
2026-10-13 • via Nuitee
G
Gladys • solo_traveller • sg
9
Pleasant stay
Pros:

Great service, room is spacious, parking is convenient. Would stay here again if visiting Hakuba!

Cons:

Nothing

2026-10-11 • via Nuitee
S
SATOMI • solo_traveller • jp
9
ゆったりとした時間が過ごせました
Pros:

建物の古さを感じさせないほど、手入れがきちんとされていて申し分ありません。
部屋も施設も贅沢に作られています。

お風呂もいつ掃除してるかわからないくらいスタッフと出会うことはほぼなく、常に清潔に保たれていました。

ラウンジにはネスプレッソのコーヒーと水の提供があり、ラウンジの居心地も最高です。

Cons:

3人で宿泊したため、エキストラベッドでした。そのエキストラベッドが固かったので、もうすこしマットが分厚いといいと感じました。

その他のベッドは幅も広く部屋の大きさも、ベランダもよかったです。

2026-10-08 • via Nuitee
B
Brodie • extended_group • au
10
2026-10-07 • via Nuitee
E
ERIKO • extended_group • jp
7
せっかくお風呂改装したのに、残念
Pros:

朝食がテンション上がりました。

Cons:

お風呂が汚かった。湯船に色々浮いてた

2026-10-07 • via Nuitee
C
Chihiro • couple • jp
8
2026-10-07 • via Nuitee
B
Buncha • solo_traveller • th
9
Feel excellent when stay in the hotel
Pros:

Air condition is very quite and very clean room

Cons:

Far from lawson

2026-09-19 • via Nuitee
S
SHUJIRO • couple • jp
10
2026-09-02 • via Nuitee
A
AYAKO • solo_traveller • jp
10
2026-09-01 • via Nuitee
K
Kiichi • solo_traveller • jp
10
2026-08-26 • via Nuitee
C
Chihying • family_with_children • tw
10
推！距離景點都很近
Pros:

房間超大
硬體設備維護很新
用心的飯店

Cons:

晚餐自費飲食可以再多元ㄧ些

2026-08-25 • via Nuitee
S
Sayaka • family_with_children • ch
9
Pros:

Very relaxing lounge area and the huge garden in front. Our kids could play all day long!

Cons:

sometimes coffee machine was not working.

2026-08-25 • via Nuitee
O
Oo • family_with_children • pl
10
Had a great stay in a very nice hotel
Pros:

Great hotel with friendly stuff

2026-08-15 • via Nuitee
I
ITO • couple • jp
7
2026-08-11 • via Nuitee
Y
YOKO • couple • jp
8
2026-08-08 • via Nuitee
S
SHUK YAN • family_with_children • gb
9
A relaxing vacation destination
Pros:

The environment is very quiet and beautiful. The room was large and comfortable.

2026-07-24 • via Nuitee