Holiday Inn Express Hotel & Suites Mount Pleasant - Charleston by IHG

Hotels
•
Holiday Inn Express
9 (824 reviews)
350 Johnnie Dodds Boulevard , Charleston , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean and Comfortable Rooms
Excellent Staff Service
Cons:
Slow response for extra towels
Lack of kitchen supplies in kitchenette

Categories

Cleanliness
9.21
Rooms were noted to be very clean and spotlessly maintained.
Service
9.18
Staff were frequently mentioned as friendly, helpful, and accommodating.
Location
9.22
Conveniently located for access to downtown Charleston.
Room Quality
8.67
Rooms were described as spacious and comfortable, with good amenities.
Amenities
8.2
Some reviews mentioned a lack of kitchen items; otherwise adequate.
Value for Money
9.16
Guests stated a good experience for the price paid.
Food and Beverage
9.21
Breakfast options were praised for variety and quality.
Overall Experience
9.18
Overall positive sentiments with strong recommendations for future stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:17

Property Description

Convenient Location
Located just 4.2 miles from the South Carolina Aquarium, our hotel in Mount Pleasant offers easy access to popular attractions in the area.

Modern Amenities
Enjoy the convenience of free Wi-Fi, flat-screen TVs, a microwave, a refrigerator, and coffee facilities in every room. Take a refreshing dip in our outdoor pool or maintain your workout routine at the on-site gym.

Additional Services
Start your day right with a complimentary breakfast and take advantage of bicycle rentals, on-site laundry facilities, and proximity to the Charleston Naval Complex and the College of Charleston.

Experience comfort and convenience at the Holiday Inn Express Hotel & Suites Mount Pleasant – Charleston. Book your stay now!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

When booking 4 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Sun, Nov 1, 2026 until Sun, Feb 21, 2027

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHS

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 824 reviews
Cleanliness: 9.21
Service: 9.18
Location: 9.22
Room Quality: 8.67
Amenities: 8.2
Value for Money: 9.16
Food and Beverage: 9.21
Overall Experience: 9.18
B
Bridget • solo_traveller • us
3
I will never come back b
Pros:

Great location

Cons:

Pool wasn’t swim able elevator was down sticky floors and just Yuk.

2026-06-13 • via Nuitee
S
Sandra • solo_traveller • us
10
Pros:

Beds were comfy. Great location. Great breakfast. Great price.

Cons:

N/A

2026-06-12 • via Nuitee
E
Edward • solo_traveller • us
10
Pros:

Everyone friendly

Cons:

Nothing

2026-06-10 • via Nuitee
C
Cheryl • solo_traveller • us
5
Mediocre
Pros:

The bed was comfortable. The room was a good size.

Cons:

The check in process was terrible. The person who checked me in wrote on the key card hoilder that my room number was 233. I was carrying my bag which was heavy. I went up to the 2nd floor and walked to one end of the floor to the other. I went back downstairs to the clerk. When I told him there was not a room 233, he seemed puzzled. I had to wait until he finished with another disgruntled customer. He had to look it up and then told me he wrote the number down wrong. It was supposed to be room 223. He did not apologize or did he appear to even care. I got to my room and couldn't turn on the bathroom light. I had to call down to the same clerk who checked me in. Someone came to my room to help. There was a master switch near the front door. I have stayed in hundreds of hotel rooms and have never encountered this. The thermostat did not go below 65 which is still not cool enough for someone who has hot flashed during the night. The breakfast was mediocre. The juice was watered down. The grits and oatmeal were overcooked and stuck to the pot. The potatoes were spicy. There are many people who can not have spicy food so a warning would be nice. They ran out of plain bagels. I did not like that the jelly was in a squirt bottle. I did not want to have to stand at the bar and butter my toast, then have to put jelly on. I prefer to do that seated at my table.

2026-06-09 • via Nuitee
H
Hamilton • couple • us
5
Nice location, though disappointed with no coffee in the rooms.
Pros:

The room sizes in our one bedroom suite were amazing. We also liked the separate controls for the two different rooms- bedroom and living area. The daily cleaning crew was excellent.

Cons:

Despite being told otherwise, there was no coffeemaker or electric kettle in the rooms. We found several items in the room which were missed by the cleaners. Also, we had to pay for parking, which was not expected.

2026-06-08 • via Nuitee
L
Linda • couple • us
10
2026-06-08 • via Nuitee
L
Leah • couple • us
10
2026-06-07 • via Nuitee
G
Guy • couple • us
9
Very comfortable clean room with a very helpful and polite staff! Very good breakfast!
Pros:

Room was clean and comfortable, Breakfast was great, location was easy to find. Staff was friendly and helpful. We asked desk clerk for a recommendation of a good barbecue restaurant. He suggested Lewis Barbecue downtown. It was phenomenal!! I will definitely book with Holiday Inn Express the next time I travel!

Cons:

Was not expecting additional charges on my stay that were much higher than what was initially quoted on line for the room.

2026-06-07 • via Nuitee
C
Carole • solo_traveller • us
8
Convenient, priced well, nice & efficient staff.
Pros:

Location. Easy access.

Cons:

Charged $5 for parking when there is plenty of free extra parking nearby.

2026-06-07 • via Nuitee
Z
Zhenqiu • family_with_children • us
10
2026-06-06 • via Nuitee
R
Robert • family_with_children • us
7
I will never stay there again
Pros:

The room was clean other than that. Nothing they advertise coffee 24 hrs but nope and they did not car at 6am no Continental breakfast and still no coffee but they finally got someone in to work on it at 6am

Cons:

i was sold they had a Continental breakfast with eggs sausage n toast and pancakes but they say it's ready at 6 am at 710 am we finally got something to eat. Me being diabetic . I eat at 6am everyday but not this day at holiday in. I will never stay there again

2026-06-06 • via Nuitee
C
Creech • solo_traveller • us
8
2026-06-05 • via Nuitee
W
William • solo_traveller • us
8
2026-06-05 • via Nuitee
C
Creech • couple • us
8
2026-06-05 • via Nuitee
A
April • solo_traveller • us
10
2026-06-04 • via Nuitee
J
Jomayra • family_with_children • us
9
2026-06-04 • via Nuitee
J
Jennifer • couple • gb
8
very pleasant time
Pros:

housekeeping in room: good
staff: friendly and helpful

2026-06-03 • via Nuitee
M
Monica • couple • us
10
2026-05-30 • via Nuitee
L
Lisa • solo_traveller • us
2
Pros:

Location

Cons:

A coffee machine but no coffee

2026-05-29 • via Nuitee
V
Vsevolod • family_with_children • us
9
2026-05-28 • via Nuitee