Holiday Inn Express Hotel & Suites Mount Pleasant - Charleston by IHG

Hotels
Holiday Inn Express
9 (762 reviews)
350 Johnnie Dodds Boulevard , Charleston , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean and Comfortable Rooms
Excellent Staff Service
Cons:
Slow response for extra towels
Lack of kitchen supplies in kitchenette

Categories

Cleanliness
9.21
Rooms were noted to be very clean and spotlessly maintained.
Service
9.18
Staff were frequently mentioned as friendly, helpful, and accommodating.
Location
9.22
Conveniently located for access to downtown Charleston.
Room Quality
8.67
Rooms were described as spacious and comfortable, with good amenities.
Amenities
8.2
Some reviews mentioned a lack of kitchen items; otherwise adequate.
Value for Money
9.16
Guests stated a good experience for the price paid.
Food and Beverage
9.21
Breakfast options were praised for variety and quality.
Overall Experience
9.18
Overall positive sentiments with strong recommendations for future stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:17

Property Description

Convenient Location
Located just 4.2 miles from the South Carolina Aquarium, our hotel in Mount Pleasant offers easy access to popular attractions in the area.

Modern Amenities
Enjoy the convenience of free Wi-Fi, flat-screen TVs, a microwave, a refrigerator, and coffee facilities in every room. Take a refreshing dip in our outdoor pool or maintain your workout routine at the on-site gym.

Additional Services
Start your day right with a complimentary breakfast and take advantage of bicycle rentals, on-site laundry facilities, and proximity to the Charleston Naval Complex and the College of Charleston.

Experience comfort and convenience at the Holiday Inn Express Hotel & Suites Mount Pleasant – Charleston. Book your stay now!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

When booking 4 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHS

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 762 reviews
Cleanliness: 9.21
Service: 9.18
Location: 9.22
Room Quality: 8.67
Amenities: 8.2
Value for Money: 9.16
Food and Beverage: 9.21
Overall Experience: 9.18
C
canoe42 Friends getaway
10
This is a great hotel property where quality is valued.
Pros:

This is not your average box Holiday Inn Express. It is a great building, nice high ceilings, wide hallways, good lighting which makes for a welcoming visit. The rooms, beds, and pillows comfortable for a nice sleep. The only drawback was the breakfast. It was not the normal Holiday Inn Express breakfast because someone dropped the ball and didn't order food, so we did not have their tasty cinnamon rolls, yogurt, cereal or oatmeal. I'm sure they will get that figured out. I understand that the hotel is under new ownership as of this month so hopefully they will keep up the high standards.

2026-04-16 via Tripadvisor
family_with_children us
7
2026-04-16 via Nuitee
L
Lisa solo_traveller us
10
Great hotel
Pros:

Very clean

2026-04-16 via Nuitee
J
Jacky DP solo_traveller ch
9
2026-04-14 via Nuitee
E
Eileen couple us
7
Very nice stay except for the very rude kitchen staff on our second day
Cons:

Ran out of eggs both days at breakfast and second day when asked about why there were still no eggs the kitchen staff was very rude to me. Everyone else who was a staff member was very pleasant and friendly. I guess she was having a bad day but she should not speak to a guest like that .We would have scored higher if not for that experience.

2026-04-12 via Nuitee
T
Tyrell couple us
10
2026-04-10 via Nuitee
J
Jenn couple us
7
Well located hotel with friendly staff
Pros:

The front desk staff was excellent, always greeting us when we walked through the door, very friendly
Our room and common areas were clean
Rooms were decently updated

Cons:

Breakfast selection and execution was just ok. Breakfast staff seemed to have trouble keeping up with replenishing items (at one point there was a coffee line when it ran out, lasting several minutes) and cleaning tables between guests. However, it was a holiday weekend and the hotel seemed quite busy, so perhaps busier than normal.

The common areas (hallways, entry area, etc) felt a bit worn

2026-04-09 via Nuitee
M
Mohamad family_with_children us
7
2026-04-09 via Nuitee
M
Michael couple us
7
PLEASANT
Pros:

close to MUSC

2026-04-06 via Nuitee
B
Brittany family_with_children us
10
Pros:

The staff was great and the hotel was clean!

Cons:

I wish it was warmer when we went so we could have enjoyed the pool!

2026-04-04 via Nuitee
X
X969SEstevend Couples San Diego, California
6
No Ice machines, same breakfast no variety
Pros:

Folks were nice beds were clean. No Ice machines on the property yet ice buckets in the room? Breakfast is ok if you are there for a single day. We were here 4 nights and got tired of the same thing every day. No bananas and they recycle same oranges and green apples daily. We stayed here for breakfast and disappointed.

2026-04-03 via Tripadvisor
B
Bodil extended_group no
8
Pros:

Store og rene rom, ok frokost

2026-04-01 via Nuitee
V
victor family_with_children us
8
2026-03-31 via Nuitee
W
Wayne couple us
6
I understood it was being renovated and would try again once complete
Pros:

Staff was friendly and helpful. Rooms were just okay.

Cons:

The blinds in the room were torn down and had to be hand stuffed into casement to cover opening. The breakfast area didn't have anything. however, the staff person offered to run next door for us.

2026-03-30 via Nuitee
M
Marjorie family_with_children us
8
Great stay!
Pros:

Great location, staff was nice, clean suite (and huge!).

Cons:

Breakfast wasn’t great and most of the food is wrapped into plastic, no recycling cups or dishes… so disappointing in 2026. Parking was limited on the weekend - you pay $5 per day but spot isn’t guaranteed.

2026-03-26 via Nuitee
P
Patricia couple us
10
Nice stay and would definitely stay again
Pros:

Clean and quiet. Breakfast was actually decent and not like some other free breakfast I have seen. Kudos to the kitchen staff

Cons:

No complaints

2026-03-25 via Nuitee
L
Lisa couple us
10
Pros:

It was spacious and even though a pretty large hotel it was quiet. Beds were comfortable and the bathroom was roomy and clean. Breakfast was great.

2026-03-25 via Nuitee
D
David family_with_children us
7
Pros:

Beds, linens

Cons:

Disable parking was very limited, we use a side access van. Not getting a disable spot, causes us some difficulty

2026-03-24 via Nuitee
J
Jason extended_group us
5
2026-03-20 via Nuitee
G
Gregory solo_traveller us
9
Work on the food a little bit and it would be excellent. I would come back.
Pros:

Would like to have seen scrambled eggs rather than the veggie omelette and poorly put together cheese omelette. It did not look very appetizing.
The oatmeal was cold and should’ve been on a warmer. But I enjoy the bacon, grits, and the ambience.

2026-03-18 via Nuitee